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National Boat Covers Review + Feedback & Discussion

National Boat CoversYou can write a review for National Boat Covers and also view its ratings and comments posted by others.

Read 5 Customer Reviews for National Boat Covers.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 5.02
How long did it take for you to get a reply from customer service? - 145 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of National Boat Covers & Testimonials

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Posted by Vince (5 years ago)

Still awaiting contact

My cover is not the right cover...it does not fit my dinghy. Not even close. I sent an email this past Sunday but have yet to hear back. I cannot use this cover. I have wasted $200 to this point. Please contact me so we can get this resolved.

Bought: Walker Bay dinghy cover

Order Date: 2013-09-02

Date Received: 2013-10-26

Pros:
  • Nice material.
  • Cons:
  • Doesn't fit. Have not yet responded to me.
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    7 out of 7 people said 'YES'

    158050

    Posted by Dimitry B (4 years ago)

    P.O. #259927

    Ordered cover for 16 1/2' tri-hull but received cover for "V" hull. 4 weeks later after customer service assured me they would correct the problem, got the replacement.

    Still the wrong cover, same as the first one. The price and quality are good, but none of that helps if the cover doesn't fit properly. Can't say much for customer service.

    Bought: Boat cover, SCTR1680

    Order Date: 2013-10-08

    Date Received: 2013-10-11

    Pros:
  • Price
  • quality
  • Cons:
  • wrong cover
  • does not fit
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    5 out of 5 people said 'YES'

    158510

    Posted by Gordon C. (4 years ago)

    still waiting

    Sorry to say don't order from here. Been waiting for months and still don't have product! They never answer e mails, and every time you get them on phone they say sorry out of stock last order they received went to other customers not you!!!!and next possible delivery is 4 week away. But they took my money months ago. Very unprofessional!!! DON'T TAKE ORDERS IF YOU CAN'T COMPLETE THEM!!!

    Bought: BOAT COVER AND SUPPORT SYSTEM

    Cons:
  • no product ????

  • Customer Contacted National Boat Covers Via:
    (800) 616-0599

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    4 out of 4 people said 'YES'

    162150

    Posted by Ray Niacaris (3 years ago)

    A Company with no Integrity

    I bought a boat cover from these folks strictly based on when I could get it delivered. I was assured by the salesman, Anthony, that I would get the cover in a day in a half, because it was in stock, and I was local. Based on that fact I placed the order but never received the cover, a receipt, or any information. I called up customer service and was told they were out of stock and had to order a cover for me and it would take some time. (This was for a cover I was told was in stock) I said I wanted to then cancel my order, since they did not deliver or notify me. They said they would charge me a 25% restocking fee, (for something I never received). (This was not a custom cover, just a stock cover.) When I asked to talk to the supervisor, I was told to leave a voicemail as she was busy. When I said I would hold they hung up.

    This is a terrible company to do business with and they literally lie to a customer to get an order.

    Bought: Part #: WSVR20102-SLR

    Order Date: 2015-11-10

    Pros:
  • looked like a good price
  • good cover
  • and met my delivery date
  • Cons:
  • never received
  • terrible customer service
  • 25% restocking charge for something never received
  • no receipt
  • no contact about delivery.

  • Customer Contacted National Boat Covers Via:
    (800) 616-0599

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    1 person said 'YES'

    165690

    Posted by Terry Goshorn (3 years ago)

    Warranty Order # **7006 Claim #R001238

    It's funny that only good reviews show up on their web site (Probably employees). The company does not back up the warranty at all. Buyer beware my RV cover had rips and holes in it with in 2 months of putting it on. My RV is shielded by my house on one side and trees on the other. They denied my claim and said they would send out some patch kits. Right on 17 tears and holes what a joke. The company is a joke and anyone I know will not purchase anything from this company. They tease with cheap prices and deliver garbage SCAM ARTISTS

    Bought: RV Cover 29'

    Order Date: 2014-10-10

    Date Received: 2014-10-17

    Pros:
  • Cheap Price
  • Cons:
  • Cheap Product
    Company doesn't back the product
    Terrible Customer Service
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    1 person said 'YES'

    164290

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    National Boat Covers Rating: 1.9/5 (17 votes cast) [3 votes came from reviews] 5 reviews by users total.

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