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MyOTCStore Review + Feedback & Discussion

MyOTCStoreYou can write a review for MyOTCStore and also view its ratings and comments posted by others.

Read 3 Customer Reviews for MyOTCStore.

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User-Submitted Reviews of MyOTCStore & Testimonials

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Posted by ms (6 years ago)

This company wants a copy of my credit card????

I ordered Vanicream products from this company and they already got the payment from my credit card company and now they want a copy of my credit card. OTC has NOT MAILED my order since the billing address and the mailing address are not the same. We live in different addresses in different times of the year. OTC is the only company requiring a copy of my credit card. I order many things from big companies and ship the merchandise in different addresses with no problem at all. This is my first time to encounter a company asking for a copy of my credit card.OTC is not getting a copy of my credit card!DO NOT DO BUSINESS WITH OTC!

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    133230

    Posted by Renee (4 years ago)

    Damaged product with unacceptable resolution

    I will never order from this company again. I ordered 5 items. Three were bottles of liquid that were partially wrapped in plastic. Two were items contained in cardboard boxes. One of the bottles opened during transit and completely saturated and contaminated the two other items in the box which fell apart. I took pictures and sent them in as evidence per their customer service. I was contacted and informed that they did not have replacements. I was also informed that they would only reimburse me partially for the two items and not at all for the bottle that was emptied in the box. They did not seem to understand why I did not just pick out the damaged pieces. Customer service is totally unacceptable.

    Bought: 3 bottles of infusium leave in conditioner and 2 boxes of Natural Instinct hair color

    Order Date: 2014-06-08

    Date Received: 2014-06-17

    Pros:
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  • Cons:
  • Poor customer service and quality assurance.

  • Customer Contacted MyOTCStore Via:
    (718) 204-7211 x131
    sales@myotcstore.com

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    160890

    Posted by S.M. (6 years ago)

    Scammer!!

    Sent me the wrong products and wouldn't exchange or issue refund. Worst merchant ever!! Kept telling me the UPC number matches what they have, yet sent me completely different items.

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    Myotcstore Rating: 2.5/5 (11 votes cast) [2 votes came from reviews] 3 reviews by users total.

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