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Milanoo Review + Feedback & Discussion

MilanooYou can write a review for Milanoo and also view its ratings and comments posted by others.

Read 465 Customer Reviews for Milanoo.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 6 people rated the prices offered by the store a score of 9.53
How long did it take for you to get a reply from customer service? - 15 hours on average experienced by 6 people hour(s)

User-Submitted Reviews of Milanoo & Testimonials

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Posted by Nea (10 months ago)

THE WORST WEBSITE EVER!!! sorry

The product is different from the picture.

I wear it one time and it's already damaged.

The price is absolutely not correct!

It was a halloween costume with a lot of destroyed elements or parts of bad quality, I don't know how to explain it. It was very long to be delivered to my home in the UK.

The only good thing is the website communicate with you if you have questions.

This is certainly not their fault to have bad products and stuffs, but they have to fix it or this website will disapear.

THere is too much fraud in the world. Milanoo is one more of them.

order number:****536_108*

BEWARE! Milano asks for users to write good reviews and gain few dollars.

If someone says he's satisfied by Milano, he's lying! PERIOD

EVERYTHING IS FAKE, BAD QUALITY, THIS WEBSITE SHOULD DISAPEAR!! FOR GOD'S SAKE.

Sorry, but it's a fact

Order Date: 2016-08-10

Date Received: 2016-09-15

Pros:
  • Reply from the website
  • Cons:
  • The product is different from the picture.
    I wear it one time and it's already damaged.
    The price is absolutely not correct!
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    France flag   Review came from France.
    167440

    Atul Nayak reviewer photoPosted by Atul Nayak (2 years ago)

    Best Quality

    "I came through this site while i was surfing looked unique products and few reviews of other customers selected few products 2 shoes,1 hoodie,1 necklace,1 cosplay mask and 1 t-shirt..and it arrived very fast in India...Trust me the quality of the material is superb...This site is cheap and trustworthy to buy products from...I would say without thinking go for it buy products from it and you guys will know the quality of the products is awesome soft and well made...I have also ordered second time and waiting for that order to receive and will buy products from this site...Milanoo Rockzzzz...!!!Thank you for such a good deal...!!!Plus i got free shipping " ma order number en_mi_150727215721_489

    Order Date: 2015-07-27

    Date Received: 2015-08-06

    Pros:
  • Good Quality
  • Fast shipping
  • Unique products
  • Cons:
  • None
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    one thing i forgot to mention this is for Indian people there is a customs duty charged as per ma order it came through fedex they did chagred me and even service tax just an FYI so that you guys are aware about it...!!! em happy with ma first order total 6 items ordered all great now just waiting for my second order to get recevied...!!!

    India flag   Review came from India.
    165000

    Posted by Denise (2 years ago)

    My third order from Milanoo

    This is my 3rd order from Milanoo.

    My first order I loved everything. My favourite items in my closet come from this site. NO LIE. Because of that I made choices on my second order almost carelessly and ended up not liking my items as much. But nothing was really wrong with the items. It was more sizing.

    My third order? felt like christmas. I was cautious about sizing and styles that would be flattering to my body type. and I swear I ordered 7 dresses and fell completely in love with all of them. The fit. was great...and quality was the same as I would find at the local mall at Guess or H&M. I honestly am more disappointed when I order online from places like American Eagle, Hollister, Venus and Aeropostale. I have to send things back to those retailers EVERY TIME.

    Don't hesitate to order from Milanoo. But DO pay attention to the sizing. a Large in one item is not always the same measurements as a large for the next item.. but they DO specify the measurements for EACH item, pay attention to that instead of the (large med, small). Also with ONE SIZE fits all .. the sizes are not universal, so read their measurements and you won't go wrong. Some things that are ONE SIZE are 32- 42 bust size and then the next item may be 32 to 36bust size. Its important to read the measurements. I almost don't want to write a good review because I feel like I found my utopia. Also as far as shipping goes..I don't know if I got lucky this time but from the day I ordered the items to the day it arrived at my door here in Ontario Canada was 9 days. (my last 2 orders were not as fast..not sure if they got faster with shipping or my items were just all readily available)

    I have delt with customer service (esp on my second order)..it wasn't problem free but it wasn't the worse customer service I Have received online either. order number en_mi_150714145141

    Bought: # 18380472741, #18380376773, #09200530281, #15460339980, #09220461723, #11040515593, #09220330164, #15460511809, # 123002661374

    Order Date: 2015-07-14

    Date Received: 2015-07-23

    Pros:
  • Amazing prices

  • Great styles
  • Cons:
  • returns are a bit of a pain
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    Canada flag   Review came from Canada.
    164820

    Danielle reviewer photoPosted by Danielle (2 years ago)

    My wedding dress is TORN!

    I ordered my wedding dress at Milanoo after reading satisfactory reviews. Not only it came way bigger than what they stated on their chart, but the top of my dress is completely haggard by some tortuous seams on its very front and, the worst: it's TORN! The edge of the fabric at the very front of my dress' top is completely torn and beyond repair. As an apology, Milanoo offered me USD20 as a refund for a TORN dress I paid USD180 for. Now I have no wedding dress at all!

    Order number: en_mi_150514011932_321

    Bought: #03920466437

    Order Date: 2015-05-15

    Date Received: 2015-07-10

    Pros:
  • Good quality fabric
  • shipping.
  • Cons:
  • Torn
  • poorly sewn
  • loose embroidery
  • burnt fabric edges
  • terrible customer service.

  • Customer Contacted Milanoo Via:
    loren@globo.com

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    Brazil flag   Review came from Brazil.
    164800

    Ekaterina reviewer photoPosted by Ekaterina (2½ years ago)

    It is my most favourite Internet shop

    order number ru_mi_140226144402_651 Service at height. Operation and polite personnel, remarkable choice of goods. Models and quality respond waitings. I very much liked a warm dress, now in the winter often walk in it. Shoes super - original bright qualitative. The truth was mistaken in the amount of a shoe, the following time I will order the bigger size.

    Lipsticks and brightness gift for lips - super. It is very happy!

    I plan to make the order again. No notes existed. I recommend for orders.

    Bought: #12160051459, #23600349760, #24420323692, #09220370245, #27660345754, #05700273752

    Pros:
  • goods choice
    quality
    service
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    2 out of 3 people said 'NO'

    Russian Federation flag   Review came from Russian Federation.
    163180

    Antonio reviewer photoPosted by Antonio (2½ years ago)

    Thiefs!!!

    order number en-uk_1102234203_878

    I could write a long story about my purchase. I'll just say:

    Everything I ordered was of poor quality, it was not like the photos. The colors are not the same, for example, dark brown and arrived light brown!!!

    The coats are poorly sewn, the compensation they offer is ridiculous.

    The prices are expensive for what they sell.

    Not recommended. Find the same items in other pages by half price.

    Nonexistent and arrogant post-sales service.

    They are crooks and thieves, not trust on the good looking of their website and everything they say.

    I do not recommend, do not waste your money!!!!

    Order Date: 2014-11-03

    Date Received: 2014-12-23

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    4 out of 4 people said 'YES'

    Spain flag   Review came from Spain.
    163020

    Posted by Verica (2½ years ago)

    Sweatshirt with sequins

    Order number en_ht_141114144858_275

    I am really satisfied with milanno.com store.

    All the items I got are perfect. Great materials and really good stuffs. They are here for you for all questions you have.

    I'm glad I find you.

    My order came in about 15 days. Everything was the same as on the pictures and that is why I'm so satisfied with milanoo.com online store.

    I really adore my sweatshirt #12990432233, especially because it has little gold and silver sequins on sleeves.

    Brushes are perfect. So soft and you can easily put your makeup on your face. Great color and the bag for them. I am thrilled! #23700416881

    I also got my sandals which are really good Valentino copy. I think the best copy I have every seen.

    The only thing is that the heel is a bit too higher then I expected. But ok, I can use them for photo shooting for my blog posts. #12300357748

    Bought: I bought #12990432233, #23700416881 and #12300357748

    Order Date: 2014-11-15

    Date Received: 2014-12-01

    Pros:
  • + great products
    + great materials
    + products looks the same as on the photos
  • Cons:
  • - Very high heel on my sandals. It has 12cm and I can`t walk.
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    3 out of 3 people said 'NO'

    Serbia flag   Review came from Serbia.
    162710

    Posted by Inés del Arco (IN ARCO ROOM) (2½ years ago)

    FULLY SATISFICED

    ORDER NUMBER+es_mi_141004043232_755

    Fully satisficed with the service offered by Milanoo: it arrived on time, perfect packaged and complete, all the ítems were in the package. I have ordered several times and everything was always ok. It took 2 weeks since I paid until I received the ítems in my house.

    I ordered 3 clutches and several earings and necklaces. The pictures in the page are pretty real so when I got the ítems, they were exactly as I have imagined.

    My experience with Milanoo has been awesome and I am waiting for another order.

    Bought: #05710470713, #11020352780, #11010385193, #11010473185, #05710482979, #05710483865, #11010385153

    Order Date: 2014-10-04

    Date Received: 2014-10-20

    Pros:
  • everything was perfect
  • Cons:
  • everything was perfect
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    3 out of 3 people said 'NO'

    European Union flag   Review came from European Union.
    162590

    Posted by finise (2½ years ago)

    Milanoo Review 11/20

    Order number :en_mi_141112090019_553

    So After reading other reviews I am in shock. I asked question about my shipping and I received a response quickly and my order came earlier then est date so it was great.

    As for the products I order Sexy White Backless Cotton Straps Neck Women's Cover Up. Which i was un happy with it was a lot longer then in the photo and just didn't like the material. the second was Convertible Wrap Black One-Piece Nylon Spandex Monokini Swimsuit which i love its amazing great for the price.

    I will order form them again.

    Bought: Sexy White Backless Cotton Straps Neck Women's Cover Up
    1 Items
    Color:White

    Convertible Wrap Black One-Piece Nylon Spandex Monokini Swimsuit
    1 Items
    Size:S

    Order Date: 2014-10-26

    Date Received: 2014-11-20

    Pros:
  • Price
  • communication
  • packaging
  • tracking.
  • Cons:
  • processing time
  • Mailing time.
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    3 out of 3 people said 'NO'

    162340

    Posted by jules (2½ years ago)

    dont ever buy anything from milanoo

    I tried to make an order of my sister's wedding dress. First of all they asked me to email the details of my credit card ad ID to confirm i was the one making the purchase, they asked em to do it twice, even all my emails saying I was extremely displeased with the service went unanswered. After this, they went ahead to cancel the order without so much as an explanation, their customer service is non existent, please don't ever buy anything from this website ever.............

    My order number is en_mi_141113021050_155

    Bought: en_mi_141113021050_155

    Order Date: 2014-11-13


    Customer Contacted Milanoo Via:
    service@milanoo.com

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    2 out of 2 people said 'YES'

    162290

    Marta reviewer photoPosted by Marta (2½ years ago)

    Perfect latin shoes

    Order number es_mi_141105010510_155

    It has been the first time I have bought on Internet but I am so happy because of the great results. My latin shoes are perfect, so comfortable and I am going to buy a new pair of shoes in the next weeks. I received my order so quickly, exacty two weeks before and now I can dance with my first pair of latin shoes.

    The service is perfect, I have no bad words to say because I am so amaze due to the speed of the order.

    Thank you so much!!

    Bought: #17020400801

    Order Date: 2014-11-05

    Date Received: 2014-11-18

    Pros:
  • Wonderful
  • perfect
  • comfortable
  • all is perfect and I am so happy.
  • Cons:
  • None.
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    3 out of 3 people said 'NO'

    Spain flag   Review came from Spain.
    162280

    Posted by Fabiana (3 years ago)

    Best dress ever

    order number en_mi_140917224743_971

    I purchased the "Black Backless Split Front Chiffon Maxi Dress" Item Code:#10290330002

    I used the Super saver shipping method and was worried that it would never arrive because of the isolated place where I live...so I ordered it the 17th of septembre to be sure that for the endo of october it would arrive, I've got it today, the 6 october...so I can say that the deliver perfect. I also asked for a tracking numbre to the costumer service and after less than 24h they answered me.

    the dress it's awsome, the best dress I could ever get with that money...it's even better than in photo! The black is berfect, the sewing is very good, and it fit's grate! I got an XXL for my bust, and was worried that would be to long...but with my favorite heels the length is perfect! I will absolutley buy again on this site!!

    Bought: Black Backless Split Front Chiffon Maxi Dress

    Order Date: 2014-09-17

    Date Received: 2014-10-06

    Pros:
  • Perfect price and shipping
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    3 out of 3 people said 'NO'

    Italy flag   Review came from Italy.
    161810

    Posted by życiowa sałatka (3 years ago)

    The best store

    order number :en_ht_140811143954_637

    It my first order on this page, but I'm so happy!

    THE service is very nice. Quickly responding to emails. My order came very quickly. Things were perfectly protected, everything exactly as shown in the picture. I was not disappointed and greatly recommend to anyone who is not sure.

    Magic bag i love it!!!!

    I like this items they are fashionable and good quality.

    I'm very surprise this store.

    I did not have long to wait for delivery, Things were well protected, nothing was broken.

    Order Date: 2014-08-11

    Date Received: 2014-09-22

    Pros:
  • fast
    nice servis
    good quality
  • Cons:
  • no conos

  • Customer Contacted Milanoo Via:
    (485) 316-1234 x2

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    2 out of 2 people said 'NO'

    Poland flag   Review came from Poland.
    161750

    Posted by scarlettrose (3 years ago)

    i like milanoo

    i like milanoo. i have ordered something in the shop last year, it was a wedding dress for my mum and it was such a bargain but still of a very high quality (fabrics, pattern, etc) - some time ago i have ordered a jumpsuit, a clutch and a pair of shoes (order number 2753849) - all the items were great, again, and super bargains - not to compare with H&M, much better! and very recommendable. the items arrive super fast and it's fun to shop there.

    Pros:
  • good prices
    quality
    style
  • Cons:
  • /
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    3 out of 3 people said 'NO'

    Germany flag   Review came from Germany.
    161560

    Sara Gulzaib reviewer photoPosted by Sara Gulzaib (3 years ago)

    Amazing website

    my order number was: en_ht_140730163230_413

    I love leopard Prints that's why This Pretty Bag Caught my eyes when i was selecting my products to order from Milanoo. its a medium size Tote Bag with zipper closure Its made of Pu Leather which feels soft,the front portion is with sequins and the back and sides are leopard printer Pu leather.this bag goes with the formal occasion.the material is good and its well sewed,comes with a long strap so u can use it as a shoulder bag too,Overall its a good hand bag for $12.99

    Bought: Womens Cheap Black Shape Sequin Leopard Print PU Leather Tote Bag

    Date Received: 2014-08-15

    Pros:
  • Fast Delivery
  • nice product quality
  • amazing customer service
  • Cons:
  • None
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    2 out of 2 people said 'NO'

    Pakistan flag   Review came from Pakistan.
    161550

    Posted by Yulie Kendra (3 years ago)

    WONDERFUL !

    My order number : en_ht_140722161549_825

    i got 3 amazing items , two bags and one pair of high heels! the quality of the items is very good! The bags are very big ( so perfect for a evening dinner or going out with friends! )

    The colours are very intensive.

    so i´m very happy to have some new items which not everybody has ;)

    The shipping was fast and not complicated - perfect !

    The service is really nice , if you have some questions you´ll get an answear within 24 hours - so very fast and good !

    Bought: pink clutch , butterfly high heels, yellow black bag

    Order Date: 2014-07-30

    Date Received: 2014-08-06

    Pros:
  • very fast shipping
  • nice quality
  • good service
  • amazing colours ( the bags )

  • Customer Contacted Milanoo Via:
    yuliekendrablog@hotmail.de

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    1 person said 'NO'

    Germany flag   Review came from Germany.
    161480

    Ella S reviewer photoPosted by Ella S (3 years ago)

    My first Milano.com order

    Order number - en_ht_140704170129_375

    Had a really lovely pleasant experience dealing with Milanoo.com. As I like to get most of my clothes from overseas I was impressed with the quality of the items, the speed in which they were delivered and the amazing customer service.

    Great customer service and quick replys when I had any questions and very friendly members of staff to speak to with very helpful replies.

    Prices are really good and for the quality of the products I received I was really very happy!

    The fit of the dress I received was really really good and I am so in love with it :)

    All in all I would definitely recommend milanoo to other people, for great service, products and value.

    I can't wait to place my next order with them! :)

    Bought: Black PU studded heels,
    Nude PU tote bag,
    Black strap Long dress

    Order Date: 2014-07-10

    Date Received: 2014-07-24

    Pros:
  • Service
  • Quality
  • price
  • Cons:
  • Length of time (but this is due to being overseas)

  • Customer Contacted Milanoo Via:
    handechuan@milanoo.com

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    1 person said 'NO'

    United Kingdom flag   Review came from United Kingdom.
    161340

    Posted by Safiya (3 years ago)

    Not bad but...

    Order number en_mi_140627120641_961

    So this was my first time ordering from this site. I was pretty pleased with the shipping I got everything I requested and in the time they said it would get here that was great. Only thing is that was a bummer is the sizing. I ordered a swimsuit that according to the size chart is supposed to fit especially since I ordered a size larger than my size. You all really need to let people know the items that run really small or what the real fit would be like, for example top is 34c fits like 34a. That would be very helpful. Other than that everything was great including the pricing.

    Bought: #06050457893
    #06060080659

    Order Date: 2014-06-17

    Date Received: 2014-07-14

    Pros:
  • Cheap
  • arrived in time frame expected
  • cute packaging note
  • Cons:
  • Sizing could be better
  • quality could be a little better as well
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    1 person said 'YES'

    161130

    Kat reviewer photoPosted by Kat (3 years ago)

    Great product!

    My order number was: en_mi_140603084757_603

    This was my first time ordering with Milanoo and it was a great experience. Their website was easy to navigate and item selection was large and really unique! I was hunting for a new bathing suit, preferably a modest one piece, and hadn't had much luck elsewhere. On their sire though I found a great number of suits that fit my needs and was able to find one that I really love!

    I was able to use a discount code as this was my first purchase which was very inviting. The shipping was reasonably fast for it being overseas and the package arrived in great shape.

    The product is of great quality and fits like a dream. I couldn't be happier!

    Bought: Item number: 06040164212, Cute Stripe Pattern Polyester Push Up Women's One Piece Swimwear ( Size:M Color:Red )

    Order Date: 2014-06-06

    Date Received: 2014-06-27

    Pros:
  • Great selection
  • easily browsed website
  • discount code for first time purchasers
  • friendly service
  • great return policy
  • Cons:
  • Being overseas means shipping can be somewhat slow
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    1 person said 'NO'

    160990

    Posted by Shalifa (3 years ago)

    Good experience

    Order Number: en_mi_140608091639_009

    I needed some swimsuits for summer because I have none! I like one piece swimsuits but a modest one is hard to find and when you find a modest one it is extremely expensive and not very cute. So when I Googled "cheap one piece swimsuits" I was happy to find this site.

    I found three suits that I liked

    1) Deep Blue Lycra Spandex Twisted Tiered Women's Swim Dress

    2) Black Polyester Backless Halter Deep V-Neck Women's One Piece Swimsuit

    3) Fashion Yellow Nylon Women's Bikini Swimsuit

    Despite the fact that I was looking for modest swimsuits, I couldn't past up the bikini. It had a matching top and bottom and it came with a sarong.

    Everything was cheap. I didn't pay more than $20 for each suit. They made everything super simple. Checkout was secure. They kept me updated via email. They sent me an email letting me know that my order was shipped and that it would arrive in 5-9 days and it got here in 4 days. 2 & 3 were perfect but 1 needs to be returned because it is too small in the shoulder area. I've just placed my RMA and I'm hopefully that they will answer promptly. Overall I'm satisfied with my experience.

    Bought: #06090326274
    #06040222132
    #06030075947

    Order Date: 2014-06-08

    Date Received: 2014-06-17

    Pros:
  • Fast Delivery
    Easy/secure checkout
  • Cons:
  • too small
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    1 out of 2 people said 'YES'

    160850

    Posted by Diana (3 years ago)

    Cosplay Wigs

    Order number en_mi_140518040154_319. This is the second time I have ordered cosplay wigs from Milanoo. The quality of their wigs is better than many that I have purchased in the past and my daughter is always satisfied with them. Their prices are slightly cheaper than a lot of costume sites. I ordered this shipment with express shipping just to be sure that the wigs arrived in time for the event. The shipping said 7-15 days and they were delivered in 14. I will admit I was getting worried about them but they did get here on time.

    Bought: Black Heat-resistant Fiber Straight Short Wig For Man Item Code:#21760400757,


    Processing Time3-5 Biz days Shipping Time3-7 Biz days








    McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams


    Black Curls at Ends Kanekalon Fashionable Dress Chic Long Wig Item Code:#21800407871

    Order Date: 2014-05-17

    Date Received: 2014-05-31

    Pros:
  • As described
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    1 person said 'NO'

    160530

    Posted by EVY NADAL (3 years ago)

    / FIRST AND LAST ORDER !!!

    Order number: fr_mi_140325193059_697

    With big disappointment I realized both the sandals and the boots were one size too big. Despite having measured with caution the length of my foot!

    In addition, I received boots different from those I had ordered. The tip and the heel (height / shape) are totally different!! It is scandalous!!!

    When the shipment arrived a while after purchase, I was on holiday. So passed 7 days, Milanoo rejected several times my request of RMA !!

    I find you method totally unfair and anti-commercial.

    This was my first and last order !!!!!

    Bought: #04270011286
    #05510004795

    Order Date: 2014-03-25

    Date Received: 2014-04-25

    Pros:
  • No pros
  • Cons:
  • Wrong product delivered
  • wrong size table
  • shoes too big
  • refuse request of RMA
  • my mails always rejected because box full
  • impossible to comunicate with you
  • mack of flexibility!
    I want my money back !!
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    4 out of 4 people said 'YES'

    France flag   Review came from France.
    160380

    John Cassar reviewer photoPosted by John Cassar (3 years ago)

    Excellent Service and value for money

    Excellent Service and value for money.

    I have ordered a cocktail dress for my wife for a special occasion. I paid via Paypal without any problem. It arrived well before the stipulated time and in perfect condition. The dress fits perfectly and the chiffon material is of high qood quality at a very reasonable price. The dress will make quite a good impression.

    I contacted customer service to confirm that my order has been received and paid and got a prompt response. They even told me that if the dress was not delivered in time they will refund the money.

    Order number: en_mi_140428004106_030

    Bought: Grape A-line Knee-Length Rhinestone Chiffon Cocktail Dress with Square Neck

    Order Date: 2014-04-28

    Date Received: 2014-05-20

    Pros:
  • Good Value For Money
    Clear Terms and Conditions
  • Cons:
  • None
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    2 out of 2 people said 'NO'

    Malta flag   Review came from Malta.
    160350

    Posted by Olga (3 years ago)

    Estoy muy contenta con mi compra :)

    He pedido desde la pagina de milanoo.com (order number es_mi_140421060631_063) dos vestidos:

    uno de ellos vestido para homecoming de gasa en color azul marino (ref. #08260240340)

    otro de ellos un vestido de dama de honor de chifón color sandía (ref. #03930197546)

    Los vestidos recibidos cumplen con creces con las expectativas. El material parece igual o mejor que los de cualquier tienda de vestidos, y me sientan genial.

    Esperaba que llegase a finales de mayo y (pedido el día 21 de abril) y lo he recibido 15 días antes de lo previsto (12 de mayo).

    En definitiva, lo recomiendo por precio calidad y servicio rápido.

    Estoy muy contenta y volveré a comprar. :)

    Bought: #08260240340, #03930197546

    Order Date: 2014-04-21

    Date Received: 2014-05-12

    Pros:
  • Precio
  • calidad
  • servicio rapido
  • Cons:
  • Forro interior sucio
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    1 person said 'NO'

    Spain flag   Review came from Spain.
    160290

    Jeanne reviewer photoPosted by Jeanne (3½ years ago)

    Perfect

    Everything as perfect. The detail on the dress was amazing. Especially the buttons. Only issue I had was my bust did not allow me to put on dress and the apron could be a little thicker/ made a little better. I put in a zipper in the back and it worked perfectly. Came a couple days later than expected, but still within time range. Milanoo replied back to me very quickly when I had a question about the colour and refunded me part of my order that was lost. Loved the game Milanoo had on site to get discount :) Definitely buying from again very soon. Was well worth $88 (Loved the free shipping, THANK YOU).

    order number #26000316800

    Bought: Item Code:#26000316800

    Order Date: 2014-02-19

    Date Received: 2014-04-10

    Pros:
  • Pretty colors
  • Nice details
  • Well made
  • Cons:
  • No zipper in back
  • Apron flimsy
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    1 person said 'NO'

    160240

    Posted by Gaetano Berardi (3½ years ago)

    Good website

    Order number: en_mi_140425041023_795

    Order number: it-it_120711225515_795

    I've bought a few cosplay costumes from this website and i must say that I'm really satisfied because of the high quality of the costumes and the perfect resemblance with the original costume. I had no problems with the shipping time, the items always arrived with no delay. By the way I'd like it more if the prices were a little lower. The only drawback is the shipping price as I find it a little expensive. Other than that I believe that milanoo is not bad and the quality of the costumes I have bought is not bad too.

    Bought: Bleach 10th Division Captain Toushiro Hitsugaya Cosplay Costume

    Order Date: 2012-07-11

    Date Received: 2012-08-02

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    1 person said 'NO'

    Italy flag   Review came from Italy.
    160060

    Posted by SK (3½ years ago)

    Buying from milanoo is not bad

    I bought a PVC pants from milanoo.com

    Order Number is en-uk_120809235356_118

    It arrived slightly before the estimated shipping time. Estimated time was 4 weeks and it arrived in 3 weeks so I was quite happy about it.

    Customer service was rather good as they are

    quite knowledgeable about the product.

    They have quite a range of clothes to select

    from. The only drawback is the shipping price as I find it a little expensive. Other than that I believe that milanoo is not bad and the quality of the pants that I have bought is not bad too.

    Bought: Black White Pattern PVC Pants

    Order Date: 2012-08-08

    Date Received: 2012-08-25

    Pros:
  • quite fast delivery
    product quality is quite good
  • Cons:
  • shipping is rather expensive
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    1 person said 'NO'

    Singapore flag   Review came from Singapore.
    160040

    Posted by Sherrie (3½ years ago)

    Paid a premium for a custom fitted Zentai suit that DID NOT FIT

    en_ml_140406062034_401 order number. The custom order suit arrived and the torso was so short I could not wear it. I ordered the pony tail hole and it was on top of my head instead of the back. I ordered the RMA within the 7 day time frame and was told special orders could not be returned. In this case it was poor workmanship on their part that caused the problem and as such I should be at the very least refunded the special order price I paid above the cost of the item. However I was told no, unless I sent pictures. The suit cuts into me when I tried to put it on so keeping it on for pictures is not an option. I will never order from them again and am posting negative feedback everywhere I can.

    My name is Sherrie Alexander and I live in Longview Washington.

    Bought: Zentai custom fitted suit with pony tail hole and custom sizing item code 04090002908

    Order Date: 2014-04-06

    Date Received: 2014-04-19

    Pros:
  • No Pros the suit is not wearable
  • Cons:
  • Suit was made with too short of a torso even though I sent all measurements as required.

    Milanoo would not exchange or repair the item
  • and would not refund.

  • Customer Contacted Milanoo Via:
    cs_en@milanoo.com

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    3 out of 3 people said 'YES'

    160030

    Posted by Aida (3½ years ago)

    Very pleased with my order

    My order number# en_mi_140127182556_463 arrived just 5 days after it was shipped to me. I got pair of platform sneakers and Valentino heels replica (the best one on the web I have seen so far)and a purse. I was very happy with the quality and it all came nicely packed in one big box ans each item was packed individually. The sneaker I have worn so many times, they are so high quality for the price. Have not worn the heels yet since it's still cold but I am sure they will be great also. To my very surprise bag was cool too, there wasn't any photos of the bag in the color I wanted, so it was a bit of a gamble but it turned out great!

    Bought: sneakers, heels, bag

    Order Date: 2014-01-27

    Date Received: 2014-03-26

    Pros:
  • after shipping the package came in 5 day
  • Cons:
  • I ordered the items during the holidays so it took so much time to get to me
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    3 out of 3 people said 'NO'

    Austria flag   Review came from Austria.
    159860

    crystol reviewer photoPosted by crystol (3½ years ago)

    Order number en_mi_140225030505_069

    Order number en_mi_140225030505_069 - Very disappointed!!! I bought FOUR pair of shoes and barely had ONE pair that would fit right!!! Two pair had the heels on them made so far into the shoe I could not even stand up without the heel feeling like it is going to cave into the shoe. :( The delivery wait was a WASTE of time, 30 days for delivery on to have to send more than half of the order back to WAIT ANOTHER 30 DAYS for a REFUND!!!!! I WILL NOT BUY EVER from this website and will let all my friends know TOO!

    Bought: TWO pair of shoes - Roman Tan faux leather spike heel gladiator sandals and Cool Cowhide T-strap stilleto Heel gladiator sandals white

    Order Date: 2014-02-25

    Date Received: 2014-03-26

    Pros:
  • Out of FOUR pair of shoes ONE pair fits
  • Cons:
  • Disappointed in waiting time to receive a very BAD order of shoes only to send back and wait another 30 days for a REFUND! a total of 60 days of WASTED time!!!

  • Customer Contacted Milanoo Via:
    (008) 628-6555 x4191

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    4 out of 4 people said 'YES'

    159850

    Posted by Johnnie99 (3½ years ago)

    Great products AND service

    Order number: en_mi_140225192144_595

    Steampunk clothing - an online source of inexpensive and yet good quality items - look no further.

    Both items arrived ahead of time, in great shape, well packaged and were of good quality. I was hesitant at first about ordering but there were no worries. I do not know what went wrong with other customers but my experience has been excellent.

    An email question to Milanoo was answered quickly and efficiently.

    I would recommend this company to anyone. I will be ordering my next items within the week!

    Bought: Steampunk waistcoats

    Pros:
  • Faster than expected service
  • good packaging
  • good quality products
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    5 out of 5 people said 'NO'

    Thailand flag   Review came from Thailand.
    159800

    Posted by Dianedivine (3½ years ago)

    Cool affordable clothing

    I ordered 3 one piece bathing suits and 3 leggings and socks all fit great. I'm 5/4 95 pounds. Ordered xl. I also received my order fairly quickly. Ordered on February 1 and received order feb 25. I don't understand the bad reviews. I'm happy with my purchase.

    One cardigan I ordered the sleeves measured 2 inches shorter than what milanoo stated, however no big deal to me to wear sleeves rolled up some. Order number en_mi_140201022713_293. I think most clothes are geared towards petite individuals. I read the size chart and figured I was xl. Normally a small in us clothes. The cardigan was one size fits all, I would say it ran a small with shorter sleeves than expected, but I was ok with that. I will order from them again

    Bought: Blue swimdress,ruffle socks, romantic flowers swimdress, butterfly leggings,pink long cardigan, and other items

    Order Date: 2014-02-01

    Date Received: 2014-02-25

    Pros:
  • Affordability
  • uniqueness
  • Cons:
  • One sleeve measurement was wrong
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    4 out of 4 people said 'NO'

    159610

    Posted by psychov2 (3½ years ago)

    Romantic White Lapel Worsted Groom Wedding Tuxedo

    Hi, in 13 Feb I ordered White wedding tuxedo from Milanoo, the order number en_mi_140213115524_979. After I placed an order and make a payment, I look at all review site, I'm shocked because this site has bad reviews so far. I'm nervous but I manage to calm down to wait until they sent me my order. In the site they told me they'll probably will send it 23 March 2014 but on 22 Feb they emailed me and told me that my order is shipped but no tracking number is received. I received the tracking info after I ask the cs. Then today, 24 Feb, the item is safely received by me. Upon unpackaging, I looked at it and THAT is a fine suit. After testing it and noticed it just need to shrink on waist a little bit because I did not ask to be tailor made. Overall, I'm quite happy. Thank you for not disappointed me, Milanoo.

    Bought: Romantic White Lapel Worsted Groom Wedding Tuxedo

    Order Date: 2014-02-13

    Date Received: 2014-02-24

    Pros:
  • Price
  • Fast shipment
  • Cons:
  • nothing i can think of
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    3 out of 3 people said 'NO'

    Malaysia flag   Review came from Malaysia.
    159570

    Posted by Majdoub (3½ years ago)

    Good service of Milanoo

    Order Number: en_mi_140109071624_829

    It was my first time that I buy something from Milanoo and for sure it will not be the last. The delivery was in time. I wasn't expecting to have such a good quality for a very cheap price, but it was the case. I will suggest it to my friends to buy products from this website which are really good in quality and very affordable.

    I have the chance to have free shipping, so It was perfect for me : best price found in the internet, free shipping, fast delivery and good quality.

    What do we expect more !

    Thanks Milanoo

    Order Date: 2014-01-07

    Date Received: 2014-01-26

    Pros:
  • Sexy Black Sheath Pleated Lace V-Neck Mini Dress
  • Sexy White Applique Lace Stand Collar Sleeveless Women's Bodycon Dress
  • Pink White Dots Polyamide Halter Womens Bikini Swimsuit
  • Cowhide Round Toe Breathable Boots for Men
  • Special Quilted Cowhide Loafer Shoes For Men
  • Cool Zipper Buttons Stand Collar PU Man's Jacket
  • Solid Color Double-Breasted Cotton Handsome Men's Pea Coat
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    3 out of 3 people said 'NO'

    France flag   Review came from France.
    159320

    Posted by Pankaj Bajaj (3½ years ago)

    Bad Experience Poor Quality Article

    Order Number : en_mi_131226042524_927

    #11620363773 Modern Solid Color Rayon Stand Collar Front Button Men's Jacket

    Just Opposite what were shown I would be happy If I get the Refunds but the burden of return shipping is on Buyer so its difficult to refund the same since cost will be the factor.

    Delivery Time is too high. Didn't like the service of milanoo.com. Will have to think thousand time to visit again. 1St international Buying and it all worst.

    I am Pankaj Bajaj, Jorhat(Assam), India

    Bought: #13760354792 OULM Luxury Men's Military Wrist Watch With Dual Quartz Movement/Leather Strap,
    #24640386027 Color Block Round Toe Cloth Loafer Shoes For Men,
    #11620363773 Modern Solid Color Rayon Stand Collar Front Button Men's Jacket,
    #13570260550 New in Casual Pointed Toe Lace Up PU Men's Canvas, #11630287830 Modern Cotton Tiered Fake Two Piece Men's Assasin's Creed Hoodie,
    #11620363773 Modern Solid Color Rayon Stand Collar Front Button Men's Jacket

    Order Date: 2013-12-26

    Date Received: 2014-01-18

    Cons:
  • Poor Quality Clothes
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    Dear Customer,

    Sincerely sorry for all the inconvenience that have been brought to you. Since it was a busy season, it took a little bit long time to arrive to you. And if you are not satisfy with the solution, please let us know. Your greatly understanding is appreciated!

    1 out of 2 people said 'YES'

    India flag   Review came from India.
    159220

    Kpfaff reviewer photoPosted by Kpfaff (3½ years ago)

    Milanoo dress

    Order Number en_mi_131227121620_215

    I ordered a dress for my son's wedding.. I looked in stores, online etc, but didn't find a dress that I liked the style of except on Milanoo site. I had read several reviews that weren't to friendly, but decided to order anyway.. AND I AM PLEASANTLY SURPRISED.. the dress arrived today, (I ordered the dress 12/26/13 and it arrived today the 16th of January) The site stated 3 weeks... SHIPPING was through FEDEX.. I emailed them once a week ago and had a prompt reply. NOW to the DRESS itself.. It fits perfectly. It is exactly how it was described on the site. I would definitely order through here again.. The price was right and the dress is beautiful.. and would have cost me three times as much elsewhere. Thank you Milanoo!I used a online coupon and they honored that as well.

    Bought: Milano dress
    Order Number en_mi_131227121620_215

    Order Date: 2013-12-26

    Date Received: 2014-01-16

    Pros:
  • Reliable
  • prompt with email replies
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    2 out of 3 people said 'NO'

    159210

    Posted by mark (3½ years ago)

    order number it_mi_131207213210_573

    order number it_mi_131207213210_573

    I knew MILANOO one month ago. I tryed it and I'm very happy about my order. The design of the clothes and accessorises is very good and original.

    I buyed one pair of black man shoes (very good) and a gray man pull (good).

    The usability of the website was good, and the products and prices were clearly labelled. The site was easy to navigate and the customer service and shipping information functions were clearly visible. A real must when ordering online.

    Overall a really good experience with this website, and I would definitely recommend this site to friends and family.

    Bought: shoes black; pull grey

    Order Date: 2013-12-07

    Date Received: 2013-12-23

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    2 out of 2 people said 'NO'

    Italy flag   Review came from Italy.
    159160

    Posted by Laura (3½ years ago)

    Dress, sweater

    Order number: es_mi_131111022745_881 Feeling lucky found this dress on ur website , Iíve seen this on internet. We bought one dress, one sweater and all were perfect. We bought true clothes for us. The dress is the same as in picture, and in accord with description. Fabric material is soft with slight gloss but no stretch. The size of the dress was the exactly that i used. Only one bad thing, the materials was very heavy and thick, making anyone wearing it look fat.

    Very long time to receive the clothes at home.But there is no doubt that I will buy from Milanoo again. We paid 40Ä for the clothes and the send price is really high and i don't like it.

    Bought: #17460290072,#11620363773,#09220376717

    Order Date: 2013-11-11

    Date Received: 2013-12-17

    Pros:
  • Price
  • Size
  • Cons:
  • Materials
  • Time to arrive the purchase
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    Dear Customer,

    Sorry for the troubles, and if you are not satisfy with the materials or sizes, please feel free to let us know. You could contact us by phone, live chat or emails. And our customer service will offer a reasonable solution based on your case. Your greatly understanding is appreciated!

    2 out of 4 people said 'YES'

    Spain flag   Review came from Spain.
    159020

    David Y. reviewer photoPosted by David Y. (3½ years ago)

    Low cost strongest good point

    Order Number en_mi_131211145724_019

    Ordered lycra bodysuits, came good quality in reasonable time, within 2 weeks, considering they were shipped to USA from China. Even when using chart, one of the sizes came out wrong. Found out the hard way the only way to get refund is if I have an account with them (I didn't register an account with them at checkout). But at least their prices are so low that even if I buy another one, it's cheaper than getting just one from a USA based company.

    Bought: #04190022050, #03230004213

    Date Received: 2013-12-20

    Pros:
  • Low cost

  • Good quality
  • Cons:
  • size chart not accurate
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    2 out of 2 people said 'NO'

    158970

    Posted by Xiong (3½ years ago)

    Good item, slow delivery

    Order number: en_mi_131022061300_101

    I bought a grey-coloured "Popular Zipper Cotton Blend Men's Desmond Hoodie". The item is nice, but slightly shorter/smaller than what i see from the website.It is quite out of my expectation. Seriously the delivery service (efficiency and effectiveness ) must be improved, the estimated date should be 20 November 2013 and I received nearly 4 weeks late (12 Dec 2013).. quite disappointed. The delivery stacked in China nearly a month, this i hope can be improved. However, the customer service is nice and helpful and reply email within 24 hours, appreciated it.

    Bought: Popular Zipper Cotton Blend Men's Desmond Hoodie

    Order Date: 2013-10-22

    Date Received: 2013-12-12

    Pros:
  • Looks nice
  • comfortable to touch
  • good customer service
  • Cons:
  • the size is smaller/shorter than what i expected (based on the picture)
  • slow delivery
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    Dear Customer,

    Sorry for the inconvenience about the shipping time. Sorry that since the Spring Festival is coming, the processing time increase. And surely we will make improvements on it, and hope to do further business with you very soon.

    With best regards.

    France flag   Review came from France.
    158580

    Posted by Shannon (3½ years ago)

    Great Site for Fashion

    Order number # en_mi_130722115103_766

    I am addicted to Milanoo.com! I love their site and all of the products I've ordered. The shoes are awesome, great styles, good quality, and surprisingly comfortable. The clothes are also great quality! The dresses tend to run a tad short sometimes, but the material and quality are great! And the prices! Awesome! I've ordered over 30 different things ranging in price from 9.99 up to 399.99. Everything meets or exceeds my expectations. Thanks Milanoo for great fashion at great prices! I will continue shopping here for more.

    Bought: Vintage Horizontal Shape Crocodile Women's Evening Bag
    Color:White
    Attractive Khaki Turndown Collar Outerwear for Woman
    Modern Khaki Synthetic Fiber V-neck Long Sleeve Women's Dress
    Formal Grey Cotton Skirt For Women
    Elegant Silk And Satin Stiletto Heel Bride's Sandals
    Fashion Black PU Leather T-Strap Stiletto Heel Dress Sandals For Women
    Stiletto Heel Pointed Toe Patent Leather Womens Pumps
    Chic Black Faux Leather Patent T-Strap Pointy Toe Heels
    Elegant Apricot PU Leather Peep Toe Shoes
    Elegant Patent Leather Peep Toe Slingback Women's Heels
    Fabulous Silver 3 9/10'' High Heel PU Womens Sandals
    Pink Ruffles Jewel Neck Chiffon Woman's Dress
    Elegant Khaki Polyester Plaid Turndown Collar Mini Dress
    Wonderful Sleeveless Beaded Apricot
    Woman's Pleated Dress
    Attractive Black Unicolor Lace Spandex Sleeveless Bodycon Dress

    Order Date: 2013-07-21

    Date Received: 2013-08-10

    Pros:
  • Prompt Responses to my questions
    Great Prices
    Designer Styles
    Fast Shipping
    Quality Products
    Great Fit
  • Cons:
  • Dresses were slightly shorter on my 5'5" height body than what was pictured.
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    2 out of 2 people said 'NO'

    158540

    Samantha Weighman reviewer photoPosted by Samantha Weighman (3½ years ago)

    Love them

    I love Milanoo's service. I love their costumes. Both my swimsuit and uniform were ordered from Milanoo and I could not be happier. The clothes fit very well and look adorable! They did not appear cheaply made, and was well worth the money! If Milanoo does something wrong or takes too much time, they respond accordingly. My order once shipped out a bit late, and Milanoo gave me a full $10 off my next order! They are great!

    order number en_mi_131115044940_283

    Bought: Deep Blue Long Sleeves Sailor School Uniform, Unicolor One-piece school swimsuit

    Order Date: 2013-11-14

    Date Received: 2013-12-04

    Pros:
  • True to size
  • Cute
  • Good Material
  • Decent price
  • great communication
  • Cons:
  • a tad slow
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    3 out of 4 people said 'NO'

    158530

    Posted by Marwan Salah (3½ years ago)

    Worst company ever!

    order Number en_mi_131111064504_329

    I bought 5 items from milanoo and my order was delayed and then when i finally received my item the jacket was to small i contacted milano and told them i would like to replace the item. The problem was that to return it costs me more than the item so i asked for partial refund, and the operator i was talking to me ignored all my problems and i asked if he cared at all , replied NO. I emailed the next day i waited over 3 days. Then i went to live chat asked why i still did not get a response they said must be an error. After that they whole conversation was copied and pasted everything was so fake. The same reply after each question!!!.

    Bought: 2 shoes
    jumper
    jacket
    belt

    Order Date: 2013-11-11

    Date Received: 2013-11-28

    Pros:
  • qood quality jumper
  • Cons:
  • worst costumer service
    reply takes to long
    process time too long!
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    Dear Customer,

    Please kindly check your mail box, and our aftersale team has replied you regarding your case. Your greatly understanding is appreciated!

    With best regards.

    1 person said 'YES'

    United Kingdom flag   Review came from United Kingdom.
    158470

    Posted by Sophia Wright (3½ years ago)

    Shopping at Milanoo

    Love shopping at Milanoo! Just ordered for a pair of gorgeous pumps..and they are really worth the price I paid! Looking forward to shop at Milanoo once again! They also have an amazing collection of coats for winters & I would love to buy some of them. The packaging was god enough as my shoes arrived in a safe manner in two different pouches enclosed in a box.

    Overall, it was a nice experience, highly recommended to others!

    My order number- en_mi_131015001250_100

    Bought: Stiletto Heels- #23600351548

    Order Date: 2013-10-23

    Date Received: 2013-11-15

    Pros:
  • High quality
  • reasonable cost
  • good packaging
  • fabulous collection
  • Cons:
  • The shipping took a little time.
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    2 out of 2 people said 'NO'

    India flag   Review came from India.
    158220

    Posted by Mandy McDaniel (3½ years ago)

    Amazing!!

    Order Number: en_mi_131015103549_607

    I started ordering items from Milanoo.com about a month or so ago, and I'm so impressed with the prices and quality of the products that I look forward to ordering more items from them. Also when I placed my order and needed it by a certain date, their customer service was amazing, they got the dress I ordered to me two days quicker than I needed it with out putting me through any phone calls or having to pay extra.

    Bought: Gothic Lolita Rococo Renaissance Green Bow Long Dress Gown

    Order Date: 2013-10-15

    Date Received: 2013-10-24

    Pros:
  • timely
  • sturdy
  • beautiful
  • affordable
  • easy to order
  • options
  • selection
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    2 out of 2 people said 'NO'

    158210

    Posted by Amber (4 years ago)

    Hell Girl Ai Enma Cosplay

    I received my cosplay really quickly, surprisingly! It actually came in really fast, just a little over one and a half weeks! They did a great job with it, and I can tell it's really well made! The stiching feels very secure, and I don't think it's going to give any time soon! It actually looks spot on with Ai Enma, in the anime, and I can't wait to wear it to my next anime con! It's so adorable *-* Order Number: en_mi_131006045819_400

    Bought: Hell Girl Ai Enma Cosplay #05330009061

    Order Date: 2013-10-06

    Date Received: 2013-10-18

    Pros:
  • well-made
  • sturdy
  • adorable
  • fast shipping
  • Cons:
  • tight fitting
  • very wrinkled
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    2 out of 2 people said 'NO'

    158190

    Casey reviewer photoPosted by Casey (4 years ago)

    Good Experience

    Order Number: en_mi_130903103129_292

    I had a relatively good experience with this site. My clothes actually came a day before expected delivery. The only thing I did not like was how long it took to get a tracking line. I lalso liked most of my items that came in.

    I brought 3 bathing suits. I liked how 2/3 of the suits fit. The white one looked really nice in the picture but had an odd shape in real life. All my cover ups were amazing. I bought 2 bags. I only like 1/2, the color of one of them were off from the picture. I will order again. in future

    Bought: #0606318082, #06080345684

    Order Date: 2013-09-03

    Date Received: 2013-09-12

    Pros:
  • Came a day before delivery
    Most items fit great
  • Cons:
  • Some items appeared different on site
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    1 person said 'NO'

    157840

    Posted by lynn402 (4 years ago)

    Satisfied with costume

    order number en_mi_130926042441_945

    I ordered a Link from the Legend of Zelda costume and it arrived when it was supposed to. Its quite nice and the price was good. It took less than three weeks to get from China to Canada, with free shipping through Fedex. It looks like it does on the website, made of a heavy cotton fabric. I had read bad reviews so I was a bit scared but, according to my experience, I think they are a trustworthy company and I'll buy things from them again.

    Bought: Link cosplay costume #05150159740

    Order Date: 2013-09-25

    Date Received: 2013-10-15

    Pros:
  • Low price
  • Cons:
  • Comes from China
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    Canada flag   Review came from Canada.
    157830

    Posted by maddict (4 years ago)

    Zentai for less

    I am a zentai fan and this order from Milanoo is good.

    The sizing between the different styles varies slightly, so order a bit on the large size of the usual order. Fabric quality and stitching seems excellent.

    Shopping and checking out on their site is easy, order processing was four days after checkout, and seven days after that Fedex divered it to my door, I'm in Canada. Was impressed by the fast shipping, as this is their economy option.

    Customer service was good, I contacted them a day after ordering to change my mind on an item, the next day they replied and they changed my order as requested.

    Partial order number #131001105023

    Bought: Lycra zentai suits in assorted colors.

    Order Date: 2013-10-01

    Date Received: 2013-10-11

    Pros:
  • easy shop
  • easy checkout
  • quick ship
  • good material
  • Cons:
  • small sizing variabilities
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    Canada flag   Review came from Canada.
    157790

    Posted by Maria Dolores (4 years ago)

    Me encanta Milanoo.

    Hola todos: Escribo este comentario para todas aquellas personas de habla hispana que estén penando en comprar en Milanoo. Les aconsejo totalmente comprar en esta empresa ya que desde el principio me ayudaron con las dudas que tenia. El pedido me llego en dos semanas, realice el pedido de un vestido y un bolso y pese a su bajo precio, la calidad era buenísima, mucho mas de lo que había pensado. el diseño del bolso y el vestido es lo mas moderno y los acabados y materiales de muy buena calidad, solo tengo que decir que estoy muy contenta con la compra.

    Order Number: en_mi_130926205547_329

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    Spain flag   Review came from Spain.
    157680

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