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LoveSac.com Review + Feedback & Discussion

LoveSac.comYou can write a review for LoveSac.com and also view its ratings and comments posted by others.

Read 10 Customer Reviews for LoveSac.com.

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User-Submitted Reviews of LoveSac.com & Testimonials

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Posted by Sherry (8 years ago)

The lovesac is a great product. However Customer Service is horrible. The zipper broke on the cover and so I needed to get it replaced. Even though they say they have a life time warranty on their product, since I didn't keep my receipt, they wouldn't honor it despite the fact that the cover has their name embroidered all over it! Too bad they don't understand the importance of Customer Service.

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2 out of 2 people said 'YES'

57450

Posted by Grizz (8 years ago)

I am currently in customer service hell with Lovesac. Their stuff is good, but customer service is obviously a private contactor who is not affiliated w/ lovesac in any way. I ordered several items from their website. One item went to the billing address instead of shipping address. They also sent me an entirely wrong sac. I have called them several times to get the situation rectified, but each time I speak w/ someone there it's like starting over from square one and they have no record that I had spoken w/ someone previously regarding the same topic. They will tell you that they have to speak w/ the Sales Dept. & that you'll recieve a callback, but trust me, you'll never get one. Now its a week to xmas and they're telling me that they won't send me the correct item until the incorrect item they sent to me is returned to them .... amazing. They have no regards for their customer's needs whatsoever. DON'T BUY FROM THEM UNLESS YOU CAN VISIT AN ACTUAL STORE!!!!

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1 person said 'YES'

47610

Posted by Ray (10 years ago)

LoveSac has some funky comfy bean bags. I just got the biggest one for our game room from their clearance section (saved like $400 from the orig. price) and it's pretty comfortable- three people can actually sit in it. It can even act as a temporary bed. Slick!

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Posted by Michael (7 years ago)

Great seats! Checked them out in DC and now I want one, along with a coupon.

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94330

Posted by Jessica (9 years ago)

I been wanting a Lovesac for dorm room. Finally I got a khaki colored one. I do all my reading, studying and writing on it. I like that I can buy alternative covers when I want to change up my room. Although its expensive, its quality furniture that can last a long time.

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25520

Posted by steve (9 years ago)

We bought a rocking chair...took the bean bag home and they promised to ship the rocker...but no luck after 2 months. I protested on my credit card...and called them 5 times and no luck...beware

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24350

Posted by Billy (9 years ago)

Don't call lovesacs a bean bag, but that's what it is. What's great about the love sac is that you can customized it by choosing a variety of different sizes, colors, and materials. We got a big one that can hold up to five people. My wife and I love to relax on it with our dog Spyder.

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Posted by CaDBan (9 years ago)

I am so excited that I received my movie sac from love Sac. It was a struggle to put it together, but I love how it feels. Its so soft and fluffy like a cloud.

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25500

Posted by jd (9 years ago)

We bought a love sac for my 4 year old son, Cole. He has so much active energy and loves to jump on his love sac. Our faces light up seeing how much fun our son has on his chair.

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25480

Posted by Ted015 (9 years ago)

I recently moved to nyc into a much smaller space than my old apartment. I decided to get rid of my old couch and get some red colored sectional from lovesac.com. Sectionals are easy to move by pieces and I can get creative when placing it in my new apartment.

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Lovesac.com Rating: 3.5/5 (15 votes cast) [3 votes came from reviews] 10 reviews by users total.

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