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LightInTheBox.com Review + Feedback & Discussion

LightInTheBox.comYou can write a review for LightInTheBox.com and also view its ratings and comments posted by others.

Read 3 Customer Reviews for LightInTheBox.com.

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User-Submitted Reviews of LightInTheBox.com & Testimonials

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Posted by Jennifier S. (8 years ago)

Elm City, NC:

i ordered from this company on the 7th, it is now the 23 and my order STILL HAS NOT SHIPPED!!! i have tried contacting them about getting my money back, and they keep pushing back my shipping date and tell me if they dont get it shipped by X date my money will be refunded!! IT STILL HAS NOT HAPPENED!!! on top of that i tried to get a phone number from this company to call them and THEY DO NOT contact their customers by phone....what the hell is that??? this is very suspicious to me. i finally got a hold of someone through the live service thing and was told my order was packaged on the 20th and 'going' to ship today or tomorrow...im not holding my breath and im now out almost $500.00! i will NEVER order from this company again, nor will i EVER recommend them to anyone i know. order # 1002070600512381

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Posted by valerie (9 years ago)

I have had a problem with an item bought from this web site and cannot get any response from aftersales!!!

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1 person said 'YES'

United Kingdom flag   Review came from United Kingdom.
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Posted by LightInTheBox (8 years ago)

Dear customer,

On behalf of LightInTheBox.com, we apologize for the unpleasant experiences and the late reply. We are extremely concerned to read your comments. We would like to know more details so we can address this issue promptly.

You can reach me at CustomerCare@lightinthebox.com. Include your order number and contact information and we will assist you very soon.

Thanks and Regards,

Wei Jin

LightInTheBox.com

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1 person said 'NO'

China flag   Review came from China.
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Lightinthebox.com Rating: 3.1/5 (21 votes cast) [2 votes came from reviews] 3 reviews by users total.

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