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Lakeway Regional Medical Center Review + Feedback & Discussion

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Read 1 Customer Review for Lakeway Regional Medical Center.

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Posted by David (4 years ago)

Charges Unreasonable Amount, Sends Bill Even After Settled

This is 2014, and my wife and my toddler son were in an auto accident back on November 1, 2012. My son was treated at the emergency room of this hospital- basically needing 2 or 3 stitches to the face.

My insurance company, USAA, paid for the medical bill. Now, a year and a half later, they keep sending me a bill for $172.40. After USAA did further research matter, they determined that they paid the reasonable fee for the procedures. Basically the hospital wanted to charge $2000+ for the stitches, while USAA paid what was reasonable, resulting in the $172.40 leftover balance.

I'm very upset at how LRMC overcharged, and even after everything was settled, then nearly a year and a half later, sends a bill like this.

I've learned my lesson, and will be using St. David's Emergency Center in Bee Cave instead for emergencies in the future.

Bought: ER service

Cons:
  • charged amount deemed unreasonable by USAA
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    Lakeway Regional Medical Center Rating: 2.7/5 (3 votes cast) [1 vote came from reviews] 1 review by users total.

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