CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · November 17, 2018

Killer Dana Review + Feedback & Discussion

Killer DanaYou can write a review for Killer Dana and also view its ratings and comments posted by others.

Read 13 Customer Reviews for Killer Dana.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of Killer Dana & Testimonials

Sort Reviews by: Best Rated or Newest

Posted by BC (8 years ago)

Same as below. Problems with the order getting processed. No customer service and when I finally received the order, 2/3 of it was not delivered. Some lame email about occasionally the website shows items not available. 2/3 missing seems more than 'occasionally' to me. I get the impression they are way to busy living the surfer life to run a legitimate business

Was this review helpful for you?

  +1

  -0
Reply
Toggle Comment Form









1 person said 'YES'

70940

Posted by jed (9 years ago)

i eventually got a hold of one of some guy who's pretty high up in the company. i told him my problems n he got everything fixed. i then got my package in the mail 4 days later along with some promo gear.... a shitt load of free stickers, some ezekiel shades, n a rusty hat. i'm still hesitant to order from this site, but if you run into any problems here's the person you should contact... email either <Kacee.Spurny@killerdana.com>

or

<jacin@killerdana.com>

Was this review helpful for you?

  +1

  -0
Reply
Toggle Comment Form









1 person said 'YES'

63340

Posted by Amy (9 years ago)

Amazing service thank you Killerdana.com

Look forward to ordering with you again.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








65680

Posted by jed (9 years ago)

DON'T ORDER FROM THIS SITE!!! i ordered a pair of boardshorts and never received my package. i sent an email asking for my order tracking number and they just responded by saying they haven't received the shipments from their vendors. so they told me to expect it to ship out in the next 2 days. 1 week goes by and nothing!!! i don't expect my package to ever come

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








62750

Posted by Katharine (9 years ago)

I wish I could give them zero stars. I ordered a pair of shoes and I was told that I'd receive an e-mail when it shipped. 11 days later (i paid for 7-10 day shipping)..no e-mail. three e-mails later and no response. Tried calling, but didn't even get a machine-- busy signal for EIGHT HOURS!!!!! Tried the store its self and they couldn't help me at all.. they just gave me the customer service number.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








60950

Posted by Alison A (9 years ago)

DO NOT ORDER FROM KILLER DANA!! No customer service support at all! If you try to email help@killerdana.com good luck because the email address does not exist. They told me my order was shipped and gave me a tracking #, and for over a week now the traking # links to a site that says "not found, package not received". There is something WRONG with this company, do not order anything from them b/c you will not receive it!

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








51430

Posted by Paul (9 years ago)

Do not order from Killer Dana!!!

Your order will be confirmed even though the product is not in stock. Eventually you will receive a form letter apologizing for them having to cancel the order.

No customer service..only an answering service.

You have been warned. This retailer is clearly in over their head.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








47380

Posted by steven black (9 years ago)

poor customer service. i am very unhappy that i was not able to make my order.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








47370

Posted by dakine ka tonk (9 years ago)

i really wanted this website to work. i called the 800 number and a messaging service answered. i told them my problems, and they said they would get back to me. nothing. i called again, and told them they could get back to me on email. nothing. i am really disappointed that i was not able to complete my order and probably won't be able to get my christmas gift ordered. shit.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








47290

Posted by Mike (9 years ago)

This is not an viable online retailer.

Service is absolutely terrible. I should have known that something wasn't right when I called the 1-800 number to place an order and got a call center answering service. When I asked to place an order, they transferred me to a lady who stumbled through the whole process. After placing the order, I recieved two emails with two different order numbers for the same item. To top it off, on the second duplicate order, they charged me a higher shipping rate. When I tried to call the 1-800 number again to get it resolved, I got the answering service and a total run around.

My instincts told me not to order from this company and now they are proving that I was right after all.

Do not use this company; you will be sorry.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








39620

Posted by Jeff (9 years ago)

Bad experience for me.

I ordered a pair of boardshorts that came out to be too big. Sent it in for exchange, and they said that they had 1 more of the next size down in stock and would give me that one. The next day they call me to tell me SOMEHOW that the last one went to another customer, and I am SOL. Bad. Bad. Bad. How can your internal system do that when you put in the order for me first? I'll be telling everyone about the shoddiness of this company.

Of course, they are crediting me back, but the effort and shipping costs will not have me coming back to this place again.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








38170

Posted by Jay (9 years ago)

DO NOT order from Killer Dana. I ordered a rash guard from them, waited days, then they emailed me and said the rash guard wasn't in stock even though the website said it was. Second mistake, I tried again to order a different rash guard. I ordered it on May 20th, it's June 1st and still haven't received it. The estimated delivery date now is June 3rd...we'll see if it ever makes it. It better because they got there money what's going on two weeks now. It shouldn't take that long to ship from Cali to VA. I ordered motorcycle parts from a shop close to where they are located and got it in 4 days. Somethings wrong with Killer Dana. Oh yeah....they suck!

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








30060

Posted by alan (10 years ago)

I paid for express delivery ($18) and five days later when I didn't see my order I called them to find out it hadn't even been put in the mail. If you pay nearly 20$ for delivery don't you think they should make an effort to put them in the mail? They also did not include one of three items I ordered. I'm done with this place.

Was this review helpful for you?

  +0

  -0
Reply
Toggle Comment Form








22840

Readers Interested in The Above Reviews Also Read
















Readers Also Viewed These Deals





Submit a Killer Dana review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Killer Dana? You can write a Killer Dana complaint or post a warning about Killer Dana including Killer Dana's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

Killer Dana Rating: 2.8/5 (17 votes cast) [8 votes came from reviews] 13 reviews by users total.

Killer Dana Review Ratings Distribution Chart
 1 
 75% 
 2 
 0% 
 3 
 13% 
 4 
 0% 
 5 
 13% 
Your Name:
I have read and agreed to the Review Posting Agreement.
Review Title:
Comment/Review:

Comment Using Facebook

Back to Online Store Reviews Directory or back to top.