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Kaplan Test Prep Review + Feedback & Discussion

Kaplan Test PrepYou can write a review for Kaplan Test Prep and also view its ratings and comments posted by others.

Read 2 Customer Reviews for Kaplan Test Prep.

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User-Submitted Reviews of Kaplan Test Prep & Testimonials

Posted by Anonymous (7 years ago)

Bad Houston Staff

  1. They have a lot of inconsistencies regarding information on everything from their products, pricing, package, and deals. One tells you this and the other tells you that.

  2. They bad mouth their products and wants you to enroll in more expensive preps.

  3. Inabiiity to control the environment. Very loud in the hallways and you can hear these people talk even in classrooms or in computer libraries. They do nothing to stop them from talking so loud and sometimes they even converse with them. Very unprofessional.

  4. Some of them are very inhospitable.

  5. They lie to your face. This one time they had a deal going on 15% on all preps, just make $500 deposit to lock in the discount. They had flyers everywhere saying it and they have it online. After the deal is gone they try to swindle you saying they didn't offer 15% discount in that particular prep. What a bunch of liars!

If you want to buy their products contact Kaplan National Customer Service, it is so much better and they made so much difference when they handled my case.

I gave it 2 stars when I could have given this no star to 1 coz I believe their products are worth it but the most of their staff are not.

Hire better staff. A lot of people out there are better than these guys.

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Posted by Ronda Richardson (7 years ago)

Days before my daughter's class was to start, they called to cancel, because 1 student short of normal min enrollment. Offered computer class (unacceptable for this type of student) or 1 other section which conflicted on EVERY meeting date with her schedule. Will update with better review if they are able to make accommodations.

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Kaplan Test Prep Rating: 2.7/5 (15 votes cast) [2 votes came from reviews] 2 reviews by users total.

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