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Ideeli.com Review + Feedback & Discussion

Ideeli.comYou can write a review for Ideeli.com and also view its ratings and comments posted by others.

Read 7 Customer Reviews for Ideeli.com.

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User-Submitted Reviews of Ideeli.com & Testimonials

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Posted by Ika (7 years ago)

I got horrible experience with ideeli as Aly & Erika. I sent them email after waiting 26 days& finally, got my stuff after 30 days. Too bad I wasn't interested anymore for something that I have to expect that long. The worst thing, it unreturnable. They made confusing by "Expedited Shipping". These are from them :

We apologize fro the confusion.

Order 21076314 was scheduled to ship between Mar 24 and Mar 30. The order shipping on 03/29 which is within the shipping time frame. Unfortunately, the order has shipped out and cannot be cancelled at this time. The ship dates were listed on the sales page and in the order confirmation email that was sent to you.

Stay away from them!!!

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2 out of 2 people said 'YES'

121750

Posted by maya (6 years ago)

Condition of the items received.

I ordered a YSL shirt and a dress. The items came in a ideeli box with the shirt packed in a YSL box. when I opened the box, the shirt looked as if someone had taken it out of the packaging and had worn it and rolled it back in to the box. I cant" believe an item will be shipped to a customer in that condition, I really can't believe I spent $100 and received a shirt in this condition.

I'm just not sure how this could have happened because the other item I ordered ( the dress ) is in perfect condition intact in its packaging.

The ideeli box didn't seem to be tampered with. I opened it my self.

I'm really unsatisfied with this order and will think twice before ordering again on ideeli

Cons:
  • items are in bad condition
  • looked used
  • the hassle of returning
  • shipping cost for returns
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    1 person said 'YES'

    140060

    Posted by Erika (8 years ago)

    I agree with the review posted by Aly! I placed two orders for clothing, one of them over two months ago (jill jill stuart ONE SHOULDER ROSETTE 14503775). After one "apology for the delay" and a $10 credit, I just now received an email that said "We've very sorry to let you know the following product(s) you ordered is not available from the manufacturer(s):" (their typo, not mine). They gave me another $15 credit towards a future purchase, but I'm not going to do business with them anymore. I'm still waiting for a coat I purchased, but I'm very doubtful it will ever arrive. They have not charged my card for either purchase, but it's still very disappointing and I'm concerned that this is a fraudulent company. The kicker is that I also purchased a voucher for a night's stay at the Fairmont Battery Wharf hotel in Boston. I received the voucher and followed the steps to make the reservation. But now I'm very concerned that it won't be honored. I will definitely call now to follow up before we make the trip! I think this is a case that if the deal is too good to be true, it probably is. Too bad, because they advertise some really amazing deals.

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    1 person said 'YES'

    105590

    Posted by Aly (8 years ago)

    Yeah they have great merchandise, that is if they can get it to you!

    I placed three orders with them and after charging $10 for shipping each pop it took them more than 4 weeks to send anything out to me. On top of that they only sent partial orders and then completely eliminated items from my order that they were "unable to fill" because their warehouse was "out of stock." This was after I had been waiting weeks for the item. Partial email from customer support: For shipment (#415958)

    Thank you for contacting ideeli.

    Unfortunately our warehouse informs us that this order was not

    received by us from the manufacturer.

    Due to this we are unable to fulfill your order.

    Pur Cashmere PLAID SCARF Cocoa One Size

    And I have plenty more upsetting emails where that came from. It's a total sham, DO NOT JOIN!

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    1 person said 'YES'

    60280

    Posted by Jayne (5 years ago)

    bad customer service

    I receive an incomplete shipment from them saying it was complete. They refused to refund me anything unless I returned what I was sent and gave me nothing for my trouble. This was after waiting almost 4 weeks for get the shipment in the first place and after they contacted me to tell me 2 other things I had ordered they ran out of. In other words, you can order it, just don't count on getting it and be prepared to having to spend your time trying to get your money back!

    Pros:
  • none
  • Cons:
  • unreliable.
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    152050

    Posted by Lori A. (7 years ago)

    Love Ideeli

    I have ordered several items from Ideeli (clothing, jewelry, latest order was bamboo cutting boards #30534570) and have been very pleased with the products and the shipping. The cutting boards took a little longer, but not unreasonable compared to other shopping sites. It's unfortunate that the others were unhappy with Ideeli, but they are not a "sham" and have great deals!

    Indianapolis, Indiana

    Pros:
  • Great prices
  • large selection of merchandise
  • Cons:
  • A little longer shipping time - occasionally
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    131380

    Posted by Amanda (8 years ago)

    I ordered a Queen of E.vil travel bag because they were the only place that had the color I wanted (and the sale price didn't hurt, either). I was very nervous because of the horrible reviews, but turned out pleasantly surprised. Yes, the shipping took a little longer than I am used to, but it is directly stated that shipping can and will take weeks.

    I am sorry to the people who had horrible experiences. However, I did not.

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    Ideeli.com Rating: 2.6/5 (25 votes cast) [7 votes came from reviews] 7 reviews by users total.

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