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Hostgator Review + Feedback & Discussion

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Cheated Customer reviewer photoPosted by Cheated Customer (4 years ago)

Fraudulent Business Practice regarding Cash Back

I saw an offer for Hostgator on Southwest airlines Rapid Rewards Shopping, so I signed up for it. After a month, I didn't renew because I didn't need the service any more, though I still expected the Southwest reward points to post to my account. Now, about 7 weeks later (conveniently slightly longer than the 45 days it takes to get a refund or file a Paypal dispute), I get an email from Rapid Rewards Shopping saying that the transaction will be reversed due to "fraudulent intentions". LOL because I'm the one getting defrauded here since I have lost the first month hosting fee, and I'm not going to be receiving any cash back. I say "lost" because I would never have signed up with these bozos unless there was the special deal going on.

Guess what Hostgator, you have erased any possibility of me using signing up for your lame service in the future, and I own quite a few websites. Additionally, I will be filing a Better Business Bureau (BBB) complaint regarding this deceptive business practice, akin to false advertisement.

Bought: shared hosting

Cons:
  • did not offer cashback as advertised
  • can't get money back

  • Customer Contacted Hostgator Via:
    support@hostgator.com

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