CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · August 18, 2018

HorseLoverZ Review + Feedback & Discussion

HorseLoverZYou can write a review for HorseLoverZ and also view its ratings and comments posted by others.

Read 7 Customer Reviews for HorseLoverZ.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 5.5
How long did it take for you to get a reply from customer service? - 136 hours on average experienced by 2 people hour(s)

User-Submitted Reviews of HorseLoverZ & Testimonials

Sort Reviews by: Best Rated or Newest

Posted by Madison (7 years ago)

I was so excited to find the boots I had been looking for on this website, but they totally let me down. This website tries to deceive you. They don't have anything in stock but do not make it clear that you will have to wait days before your order is even ready for shipment. I had ordered new tall boots and paid for rush shipping because I had a horse show coming up and now I don't even know if they'll be here in time because they didn't even ship until a WEEK after I ordered them. On top of that, when I called customer service, they were SO RUDE to me. They never apologized for the inconvenience or offered to do anything to help. I will NEVER order anything from them again!

Was this review helpful for you?

  +6

  -0
1 Reply
Toggle Comment Form








Same thing happened to me...

6 out of 6 people said 'YES'

122220

Posted by D. Anderson (8 years ago)

Vallejo, CA Order id: #1174438 Presently I am trying to work out soemthing with them for non received product ($100 worth) the post office has lost or misplaced it...says it was delivered but I never received it. Horseloverz.com claim I did not pay for insurance and I have an invoice that says I did but somehow in the order processing it was deleted? Beware and be careful they may have good prices but if you do not recieve your product, and the insurance guarantee is bogus....

shop with Dover or Stateline tack, I have never had a problem with either of those online equestrian shopping sites. I hope I can work something out with customer service.

Was this review helpful for you?

  +4

  -0
Reply
Toggle Comment Form









4 out of 4 people said 'YES'

88950

Posted by Gena (6 years ago)

Horrible Customer Service!

Terrible customer service. Falsifies product descriptions, then is terrible to deal with to exchange something. Once they found out the exchange product was now more expensive, they chose to only give a refund, when they said they would exchange it and pay for the return shipping. They tell the customer what they want to hear to earn their business but then do not follow up. They are very dishonest!!

Pros:
  • NONE
  • Cons:
  • dishonest
  • poor communication
  • Was this review helpful for you?

      +3

      -0
    Reply
    Toggle Comment Form









    3 out of 3 people said 'YES'

    149790

    Posted by PERSON (6 years ago)

    DONT GO THERE!!!!

    shipping was HORRIBLE- it took them six days to get three items to their warehouse and another 5 days to ship. also, customer service it PATHETIC!!! i mean 15 minutes of being on hold constantly being to your the first customer on line. plus 8 dollars for 28 dollars worth of goods when it takes them forever to ship... the only good thing is certain items you can get for a relatively low price.

    Pros:
  • some what inexpensive
  • well organized
  • Cons:
  • takes forever to ship
  • shipping is expensive
  • customer service it HORRIBLE! it took 15 minutes to get connected to a customer service person
  • descriptions of items are vague
  • Was this review helpful for you?

      +3

      -0
    Reply
    Toggle Comment Form









    3 out of 3 people said 'YES'

    143420

    Posted by Natalie D. (7 years ago)

    Kensington Horse Blankets

    I have been looking for a company with affordable, quality kensington horse blankets and finally found them for a more affordable rate. I know where I will buy mine from now on.

    Was this review helpful for you?

      +3

      -0
    Reply
    Toggle Comment Form









    3 out of 3 people said 'YES'

    130910

    Posted by Danielle (9 years ago)

    Their products are reasonable but the shipping is outrageous. I've always had a big problem with online retailers that charge shipping based on total price verses total weight, Unless you're shipping a diamond ring, retailers should charge on weight. This is why I always end up canceling my orders. Buy a saddle pad for $9.95, pay $14.00 in shipping,,,,,what's the point?

    Was this review helpful for you?

      +3

      -0
    Reply
    Toggle Comment Form









    3 out of 3 people said 'YES'

    38930

    Posted by Angie (3 years ago)

    Wouldn't refund money for unavailable items, never again!!

    I ordered several items from them in Nov. The order was over $400. Turns out, most of the items that I had ordered, were no longer available. They did not notify me but charge my credit card anyway. When the available items came, I check the invoice which stated I had a $250 credit. I email the customer service department and asked it to be refunded to my card. They promised to take care of, but never did. Several emails back and forth and they still did not follow through. I had to call my credit card to dispute the charges. What a nightmare! Their prices might be cheap, but they are not worth the time and trouble it takes to deal with them. I will not shop with them again. ~Angie, WV

    Bought: Invoice #2129977
    Shipped to Harrisville, WV

    Order Date: 2015-11-08


    Customer Contacted HorseLoverZ Via:
    customerservice@horseloverz.com

    Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    166140

    Comments on Previous HorseLoverZ Promotions/Offers

    6 years ago, Mary wrote:

    Code was accepted no problem today 2-21.


    Readers Interested in The Above Reviews Also Read




    Readers Also Viewed These Deals





    Submit a Horseloverz review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by HorseLoverZ? You can write a Horseloverz complaint or post a warning about Horseloverz including Horseloverz's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

    Horseloverz Rating: 2.4/5 (16 votes cast) [5 votes came from reviews] 7 reviews by users total.

    Horseloverz Review Ratings Distribution Chart
     1 
     100% 
     2 
     0% 
     3 
     0% 
     4 
     0% 
     5 
     0% 
    Your Name:
    I have read and agreed to the Review Posting Agreement.
    Review Title:
    Comment/Review:

    Comment Using Facebook

    Back to Online Store Reviews Directory or back to top.