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Honeyville.com Review + Feedback & Discussion

Honeyville.comYou can write a review for Honeyville.com and also view its ratings and comments posted by others.

Read 7 Customer Reviews for Honeyville.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 1 person rated the prices offered by the store a score of 2.95
How long did it take for you to get a reply from customer service? - 54 hours on average experienced by 1 person hour(s)

User-Submitted Reviews of Honeyville.com & Testimonials

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Posted by Mirja (1 year ago)

BAD CUSTOMER SERVICE

REALLY BAD CUSTOMER SERVICE if there has been a problem with the order.

I’ve been ordering goods from Honeyville for the last four years. So far, I have not had any problems, but my last order was pretty messed up.

They gave me twice everything I ordered. I let them know, so they had UPS pick up the extra 6 (50lb) boxes right away.

But then when I opened the remaining boxes I noticed that they sent me the wrong items. I ordered rye seeds and they sent me some kind of flour despite the label on the box saying rye seeds. The bags did not have any labels on them so I had no clue what kind of flour I received.

I contacted Honeyville. They asked me to send pictures. They promised to get back to me. I waited FIVE days and then sent an email telling them that I had not heard from them. No answer. Two days later I emailed again. Finally EIGHT days later (and I did email twice in between) they answered.

And so you know where I’m coming from, I usually order in bulk and don’t necessarily need to use the items ordered right away. So, when I did open the boxes up after I had run out of my current supply, it was past 60 days. Ok, my bad. (But they have never sent wrong items before so I never open the boxes to check in advance).

But from their part, there was NO APOLOGY that they sent me the wrong items, NO HELP to try to figure out what kind of flour they sent me and did NOT even thank me that I communicated right away and let them know about all the extra items they had sent to me!!! That was $350 worth of stuff I could have just kept had I said nothing.

But Now I have 200 lb flour and I don’t even know what kind of flour it is. That Is a lot of flour.

In the mean time, I ordered organic rye seeds (While I have been waiting for Honeyville’s answer) from

natures ideal.com

Their price was similar and I got free shipping.

Bought: RYE WHOLE SEEDS

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167980

Posted by pam (6 years ago)

Great prices

I have bought alot of grain products. I have been very happy with quality and quantity..

Pros:
  • Shipping cost
  • Cons:
  • none
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    133960

    Posted by Mike Metzger (7 years ago)

    Great gluten free products. We use the almond flour and it's great!!!!

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    111940

    Posted by Rebecca (7 years ago)

    The best whipped honey! We visited your farm on vacation in 2007 and have been customers since then.

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    111270

    Posted by MollyCox (7 years ago)

    I am absolutely in love with the lotion bar and raw honeycomb. The wine is fantastic!

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    99660

    Posted by Andrea Pederson (8 years ago)

    Great products high quality and quick reliable service! Love the powdered eggs!

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    83770

    Posted by jane (8 years ago)

    great almond flour! gluten free, good price, good flavor.

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    75180

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    Honeyville.com Rating: 3.4/5 (27 votes cast) [7 votes came from reviews] 7 reviews by users total.

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