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Headwaters Bamboo Rod Company Review + Feedback & Discussion

Headwaters Bamboo Rod CompanyYou can write a review for Headwaters Bamboo Rod Company and also view its ratings and comments posted by others.

Read 6 Customer Reviews for Headwaters Bamboo Rod Company.

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User-Submitted Reviews of Headwaters Bamboo Rod Company & Testimonials

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Posted by David Rohde (7 years ago)

I purchased a bamboo fly rod from David Rogers at Headwaters Bamboo Fly Rod Company. The third time I fished the rod the ferrule came off the rod. I sent it back via Federal Express on April 16, 2011 and after approximately 30 phone calls and numerous e-mails Mr. Rogers finally returned an e-mail on April 29, 2011. He said he sent the rod to his rod builder in Idaho and that it would be ready in one week. It is now June 1, 2011 and I have not heard from him. He will not answer my e-mails. If I don't hear from him or receive my fly rod within the next few days I am filing a complaint with the Oregon Attorney General. Check the attorney general's website. There are documented customer complaints against Headwaters. If everyone who has not been treated fairly by Headwaters files complaints with the Oregon Attorney General, then maybe Mr. Rogers will treat his customers with the respect they deserve. Headwaters Bamboo Rod Company gets a grade of F for service and quality. Waukesha, Wisconsin Headwaters Bamboo Rod Company Customer Order Number 1100194 via credit card.

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9 out of 9 people said 'YES'

124390

Posted by Verne Brady (7 years ago)

Charlotte, NC customer. Receipt No. ending in 8519 through PayPal. I responded to an email offer from David Rogers, owner of Headwaters Bamboo Rod Company on 12-18-10, paying by credit card, in the amount of $414.99 for a Peerless fly rod. Delivery was promised the end of December, then January, then February, and March. Finally, on 4-24-11, I emailed cancellation with refund and received a response on 4-30-11 from Mr. Rogers that I would receive a refund "next week". It has now been a month with no refund and he will not respond to my many phone calls and emails. Avoid this company as customer service is terrible and he appears to be perpetrating a fraud.

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8 out of 8 people said 'YES'

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Posted by Mark Kalin (2 years ago)

Beware of David Rogers, Headwaters Bamboo fly rods

On March 6, 2017, using PayPal, I sent $294 to David Rogers, owner of Headwaters Bamboo Rod Company. The PayPal payment was for the Breitenbush fly rod which he advertised. He acknowledged receipt of my money and assigned me order # 7191. I have called him and emailed since. He answered the phone only once and said my refund was on the way. I have received no further responses. I feel he cheated me and is fraudulent! Mark Kalin, Albuquerque, 505/883-1639

Bought: Breitenbush fly rod

Order Date: 2017-03-06

Pros:
  • Persuasive advertisements
  • Cons:
  • Never received either rod or refund
  • although David Rogers said he would send one or the other.

  • Customer Contacted Headwaters Bamboo Rod Company Via:
    (866) 432-3928
    drogers@headwatersbamboo.com

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    5 out of 5 people said 'YES'

    168030

    Posted by Todd Wilkson (2 years ago)

    Don't trust them

    Headwaters and other associated companies this David Rogers fellow has been involved in have been notorious for poor customer service, and poor quality products. You can google his name and see the list of "ventures" he's been involved in. I wouldn't touch his product with a 10' bamboo pole. (pun intended).

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    5 out of 5 people said 'YES'

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    Posted by Verne brady (3 years ago)

    Update to first review

    In fairness to Mr. Rogers, after several months following my first review and considerable frustration with his lack of follow through and lack of communication I did finally receive the rod I had ordered, and it is a very nice rod. Hopefully he has improved the previously reported poor customer service.

    Bought: Bamboo fly rod

    Pros:
  • Very nicely finished fly rod
  • Cons:
  • Lack of communication and follow-through in filling the initial order
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    4 out of 4 people said 'YES'

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    Posted by William Ross (5 years ago)

    Headwaters Bamboo Fly Rods

    I have a number of Headwaters bamboo rods in various weights (4, 5 and 6) that I have fished for several years with absolutely no problems whatsoever. There is no comparison to graphite (which I also fish - primarily Orvis Helios and Zero Gravity, that have their particular best uses). The sweet cast and accuracy of bamboo cannot be reproduced in graphite, particularly in small and medium trout streams. I highly recommend these Headwaters rods, especially because they cost only a fraction of their equally good competition.

    Bought: Deshutes (deluxe) 6 wt, 8 '
    Imnaha River, 4 wt, 6'9',
    The Rogue (delux), 5 wt, 7'6",
    The Metolius, 5 wt, 7'6"

    Pros:
  • Sweet
  • smooth cast
  • accuracy
  • durability
  • cost.
  • Cons:
  • Repairs
  • if ever needed
  • may be difficult.
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    4 out of 4 people said 'YES'

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    Headwaters Bamboo Rod Company Rating: 2.8/5 (28 votes cast) [6 votes came from reviews] 6 reviews by users total.

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