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Hawthorn Suites Review + Feedback & Discussion

Hawthorn SuitesYou can write a review for Hawthorn Suites and also view its ratings and comments posted by others.

Read 2 Customer Reviews for Hawthorn Suites.

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User-Submitted Reviews of Hawthorn Suites & Testimonials

Posted by Kevin Farmer (9 years ago)

I reserved a 2 BR suite a month in advance for a golf tournament for my 13-year-old daughter. Her friend and friend's father were going to stay with us. When we arrived they gave us the keys and the 2 girls went to the room - very excited. They came back to tell us that the room (a studio suite) was already occupied. The manager told us that our reservation was mysteriously changed by "Corporate Reservations" to a studio suite and he didn't have any more 2 BR suites. The best he could do was find us another hotel. He sent us to a real dump - the Hampton Inn at the next exit North - one room had fleas so we had to get another room. The other room the refrigerator didn't work (I was looking forward to a full kitchen). Needless to say the girls were very disappointed - this was the only trip we planned for this summer. When I called Hawthorn back to ask if they could find us another hotel the person simply hung up on me after saying we were Hampton Inn's problem now. All their friends were staying at Hawthorn Suites so they missed out on all of the social activity as well as breakfast, etc. Our weekend was a real disappointment.

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Posted by Gaynell pierce (9 years ago)

Terrible experience. Left my wallet. Went back to get it and maid stole my 200.00 spending money for Disney. My mother gave me the money for the kids! Then they accused me of lying!

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2 out of 3 people said 'NO'

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Hawthorn Suites Rating: 3.5/5 (14 votes cast) 2 comment(s) by users total.

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