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Hale Groves Review + Feedback & Discussion

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Read 9 Customer Reviews for Hale Groves.

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User-Submitted Reviews of Hale Groves & Testimonials

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Posted by Louise von Brockdorff (2½ years ago)

Review of box of oranges, grapefruit & tangelos

Your Comment Was:

our Comment Was: My brother in-law sent us the box of fruit and has for the past several years. Over those years we got some good fruit but also some rotten fruit. This year we got 1 rotten tangelo and another tangelo that is soft and seems on verge of being rotten too. Since we have had some good boxes and other times not so good....I am not sure I would recommend using this company. One year the whole box arrived frozen and it was replaced....but that becomes annoying to have to call and report the condition....and wait to get it replaced.

Pros:
  • Fruit from the USA
  • Cons:
  • Trying to do this review has been a terrible experience!
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    3 out of 3 people said 'YES'

    133830

    Posted by E Jeffers (8 months ago)

    1st time recipient

    I received a box of 24 (6 ea) tangelos, navels,red navels,tangerines as a gift. There were 2 rotten navels and 1 soft red navel but the rest were fine. The 1 red navel and 1 tangerine that I did try were very good but I'd still have to rate a "3" overall because of the bad ones.

    Bought:
    Item No. 2694F
    Date Received:
    2013-12-24

    Pros:
  • Out of 24 pack
  • I've eaten 1 tangerine and 1 red navel. Both were very good/juicy/tasty.
  • Cons:
  • Out of 24 pack
  • 2 navels were rotten; 1 red navel very soft; 2 more navels were still green.
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    158980

    Posted by Shawn (1½ year ago)

    VERY UNHAPPY CUSTOMER

    This was the 1st and last time I will order from this company.1)I tried to order from their website and nothing works properly and oder would not go through.2)I order over the phone ,but customer service rep refused to take the discout promotions from the catalog they sent to my house.3)My Sister in Law NEVER RECEIVED the gift basket I ordered for her!!!.I called the company and was told my account would be credited back with in 10 days that was a month ago!!! i can't tellyou how the giftbasket was since it was never delivered!!! NO STARS AT ALL FOR THIS COMPANY!! I WILL BE CALLING THE BETTER BUSINESS BUREAU IF I DON'T GET MY MONEY BACK SOON!!! I WILL CHECK THE REVIEWS BEFOR I ORDER WITH A COMPANY I HAVE NEVER USED BEFORE.STAY AWAY FROM THIS COMPANY!!!

    Pros:
  • DON'T KNOW ANY PROS SINCE THE ITEM I ORDERED WAS NEVER DELIVERED AND MY ACOUNT WAS NEVER CREDITED BACK.
  • Cons:
  • WEDSITE DOES NOT WORK PROPERLY
    CUSTOMER SERVICE REFUSED MY PROMO
    GIFTBASKET I ORDERED WAS NEVER DELIVERED.
    MY ACCOUNT WAS NEVER CREDITED BACK AS PROMISSED.
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    150510

    Posted by Sandy (2 years ago)

    Always Satisfied with purchases

    I just received my order for Georgia Peaches and Pistachio nuts. The peaches are fabulous. I bought some local from the Eastern Shore in MD and Hale's peaches far surpass the local quality for sweetness and taste. From October to June I enjoy getting the monthly oranges delivered and have never been disappointed. I ordered from another Florida grove but Hale has never once sent me a bad orange in the box. Glad that you sent me a flyer in the mail -- this is my new source for fruit year round

    Pros:
  • Fruit is always packed well
  • never received a bad piece of fruit
  • continued to be a loyal and satisfied customer
  • Cons:
  • I get the monthly oranges and sometimes can't eat them fast enough before the next shipment arrives
  • last year my oranges stopped in March but this time kept coming and I had to call to find out that they ship until June
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    141880

    Posted by Merele Palmer (2½ years ago)

    This site is the worse I have every tried to use

    cust/ord # 41456449

    Two items arrived rotten. The remainder of the shipment was fair

    The gift arrived on 12/24/11 and had been in the mail too long.

    Your website is a nightmare to use. Nothing about it works properly

    Pros:
  • Fruit received rotten with juice running in the bottom of the box.
  • Cons:
  • none
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    134160

    Posted by Joann Radermacher (7 months ago)

    Second year recipient of gift of fruit

    This is the 2nd year I received a box of Hale Groves fruit from my sister for Christmas. Last year the fruit arrived frozen, but I made a call to the company, was helped by a very pleasant lady, and received a new box of fruit in a couple of days to replace the frozen ones. They were in great shape and we enjoyed them. This year the fruit arrived a day before Christmas, in excellent shape and we have enjoyed all of it. Good job!!

    Bought:
    1635
    Date Received:
    2013-12-23

    Pros:
  • Fruit arrived in excellent shape! None of the fruit was bruised and was very fresh.
  • Cons:
  • None
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    159150

    Posted by David Varrasso (8 months ago)

    9 rotten navels: Ord # 412409328: Newark Ohio

    My 4 tray box of navels contained 9 rotten oranges. The one orange I've eaten so far had very little taste or sweetness. Very disappointed as this was a gift from a nephew who buys every year. The box last year was almost as bad.

    Bought:
    Navel oranges, 4N
    Date Received:
    2013-12-24

    Cons:
  • Fruit is not like a fresh orange should be. Too many bad ones.
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    158940

    Posted by gkay powers (1½ year ago)

    Hale Groves Fruit was terrible

    For Christmas gifts, I spent almost $500 for Hale Groves citrus fruit. The fruit was dry, tough, and tasteless. Very disappointing. I had to apologize for the inferior quality of the fruit to our friends and family members who received it. My report to Hale Groves resulted in no response. They had my money and seemed unconcerned that their fruit was terrible. They will never get another dime from me.

    Pros:
  • Good catalog that portrays the fruit as excellent.
  • Cons:
  • This company delivered a terrible product and ignored the dissatisfied customer.
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    150070

    Posted by Donald Foster (2½ years ago)

    Fire your Webmaster

    This has been the most unfriendly site I have ever had the misfortune to be on. My sister has sent us honeybells and grapefruit at Christmas for years but this is the first time that several of them have been rotten.

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    Canada flag   Review came from Canada.
    134950

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    Hale Groves Rating: 2.7/5 (25 votes cast) [7 votes came from reviews] 9 reviews by users total.

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