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GrimReapers.com Review + Feedback & Discussion

GrimReapers.comYou can write a review for GrimReapers.com and also view its ratings and comments posted by others.

Read 3 Customer Reviews for GrimReapers.com.

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User-Submitted Reviews of GrimReapers.com & Testimonials

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Posted by Carol T. (6 years ago)

Terrible

Ordered multiple items and received less than half of what I paid for. Sent 2 emails with the complaint and all my information, but never got a response! Do not order from this store!

San Antonio Tx

Order # 114255

Pros:
  • Good prices
  • fast delivery.
  • Cons:
  • Did not receive all the items I paid for
  • there is no contact phone number only an email address
  • no one responded to the 2 emails that I sent.
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    3 out of 3 people said 'YES'

    138290

    Posted by lnf (7 years ago)

    Its been over 2 weeks...

    Since I ordered from grim reapers and still NOTHING, they haven't even shipped it yet. Halloween is my daughters birthday so if it isn't here on time I will not be happy. So I will never order from them again, next year I will just order off of somewhere else again where I got my costume in two days.

    Pros:
  • NONE!
  • Cons:
  • Slow-No contact from them
  • 18 days to Halloween and NOTHING ordered weeks ago.
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    3 out of 3 people said 'YES'

    131980

    Posted by planeinsanity (6 years ago)

    TERRIBLE customer service and 2 months without a refund.

    LOTS of complaints about this place, but I will try to summarize. After placing two orders and hearing nothing from them regarding shipping, I placed a third order via overnight shipping to ensure I would have what I needed for Halloween. All three arrived before Halloween, so that was a lot of money spent on overnight that I shouldn't have. I have shipped parts of all three orders back. They claim they didn't receive one order (ironically, the ONE that I didn't put delivery confirmation on), and the other two orders have yet to be refunded to me TWO MONTHS after I shipped them back. They only provide an email address for contact, but they are slow getting back to you. I have played run-around with them for the past two months and STILL do not have my refund. WILL NEVER BUY FROM AGAIN!

    Pros:
  • Good website
  • good prices
  • great selection.
  • Cons:
  • TWO MONTHS without a refund
  • they "never received" a return
  • terrible communication
  • only an e-mail contact (no phone number)
  • no tracking information made available.
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    1 person said 'YES'

    134120

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    Grimreapers.com Rating: 2.7/5 (15 votes cast) [3 votes came from reviews] 3 reviews by users total.

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