User-Submitted Reviews of Gotobus and TestimonialsSort Reviews by: or Newest
Posted by David (3½ years ago) This is more of a review of a tour through L&L Travel which we booked through Gotobus.com. We just got back from their 8 day East Coast and Canada vacation. The trip was jam packed with destinations, fun, and tiring at the same time. Most mornings you have to wake up by 6 AM EST- two mornings we even had to wake up at around 5 AM. Was this review helpful for you? +7 -0
7 out of 7 people said 'YES' 36280Posted by Ted (2 years ago)
The trip was excellent but I should have taken Chinese lessons before the tour because most of the jokes are in Chinese. Was this review helpful for you? +1 -0
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Hi I am planning a 9 day trip thru them - any suggestions - we have 3 kids - 10- 13 yrs. I keep hearing lot of Chinese food and narrations - does this make trip difficult ? 1 person said 'YES' 124770
Posted by Liz (2½ years ago)
They come on time and usually leave on time. I always use gotobus.com whenever I need to make a trip to NYC. Was this review helpful for you? +1 -0
1 person said 'YES' 106280
Posted by gregorina (3½ years ago)
I took a bus from NYC to Va. Beach (round trip). Was this review helpful for you? +1 -0
1 person said 'YES' 49490
Posted by Cinthya (3½ years ago)
Website was easy to navigate. A friend suggested it to my fiance and I and right away I knew we would have great service. I was able to find what I needed at a reasonable price, and the bus comes to pick you up and drop you off in familiar locations that are easily accessible to other modes of public transportation. Was this review helpful for you? +1 -0
1 person said 'YES' 44180
Posted by Suppakrit (2 years ago)
Gotobus is a very good web site for booking a tour. Was this review helpful for you? +0 -0
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Posted by TjLantican (2 years ago)
We took the Grand Canyon (west rim)tour and we had a wonderful time. Sunset is truly picturesque and the view of grand canyon sunrise right at our cabin's doorstep is nondescript; a true wonder of God's awesome creation. Was this review helpful for you? +0 -0
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Posted by Emily Johnson (2½ years ago)
The prices are great and they pick up at lots of major cities. Was this review helpful for you? +0 -0
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Posted by Robert W (2½ years ago)
buses come on time and are reliable...only thing that I dislikes was that the bus temperature is usually either too cold or too warm Was this review helpful for you? +0 -0
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Posted by Shri (2½ years ago)
Excellent Service. Great Prices! Amazing experience! I had booked the three day East Coast package for my brothers who visited US. They liked the experience. The tour was well planned out. Go to bus covered so many places in such a short duration of time. I would recommend go to bus to everyone! Was this review helpful for you? +0 -0
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Posted by Rebecca (2½ years ago)
I have to say that I've been using gotobus to purchase bus tickets for last three years. Their service has been improving a lot, but still with discounted prices. Was this review helpful for you? +0 -0
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Posted by Jimmy (2½ years ago)
if u are on budget. it's a good choice. the motels are mixture. Was this review helpful for you? +0 -0
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Posted by Lee C. (2½ years ago)
Prices are comparable to other bus companies, good service, on time, and a very comfortable ride. Was this review helpful for you? +0 -0
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Posted by Gail Sidney (2½ years ago)
The wireless service is almost always not working! You should also invest in busses that have electrical plugs for charging cell phones. On the trip down to VA, they should stop in an area where there are more choices to eat & use the bathroom. Even if its the subway across the street from the gas station. You should also refuse service to anyone that is/looks drunk coming on the bus also - or have an off duty cop on hand for passenger safety. Was this review helpful for you? +0 -0
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Posted by kimg (2½ years ago) great rates..will use always and recommend to anyone top use aswell...just wish they ran more frequently than twice a day. but other than that..they are wassup Was this review helpful for you? +0 -0
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Posted by eve (2½ years ago)
i love it. great service cant complain for 20$it was really good, i took the trip to DC and NYC. hotel was awesome . recommended Was this review helpful for you? +0 -0
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Posted by Valeria Henao (2½ years ago)
love it! Fast, safe, secure! and confortable! will always travel with them! :) Was this review helpful for you? +0 -0
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Posted by joy yuan (2½ years ago)
it was really good, i took the trip to DC and NYC. hotel was awesome . recommended Was this review helpful for you? +0 -0
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Posted by Danielle (2½ years ago)
It Has The BEST Prices And Was fast And Esay To Get My Ticket Was this review helpful for you? +0 -0
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Posted by Adri (2½ years ago)
Betters fares!!!. You cannot spend time looking for better deals..."gotobus" has the best prices and options as well Was this review helpful for you? +0 -0
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Posted by Melissa M. (2½ years ago)
Great experience and Cheap from NC to NY. Will defnly tell others about gotobus.com ! Was this review helpful for you? +0 -0
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Posted by Jennifer (2½ years ago)
It's one of the best places to get my tickets. it's easy. simple, and saved me time! Was this review helpful for you? +0 -0
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Posted by Othaniel Cruickshank (2½ years ago) I traveled to NC and was more than satisfied with the stops and price. Was this review helpful for you? +0 -0
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Posted by Maiko (2½ years ago)
It's not perfect service but has always BEST PRICE!! Was this review helpful for you? +0 -0
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Posted by Chris W (2½ years ago)
Wow. Great trip! Better Bus! Was this review helpful for you? +0 -0
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Posted by Leon (2½ years ago)
I really love to use gotobus to buy bus ticket, it is great! Was this review helpful for you? +0 -0
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Posted by caroline cacciola (2½ years ago) i really enjoyed gotobus. it was great. love it! Was this review helpful for you? +0 -0
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Posted by kss (2½ years ago)
Its been excellent experience with gotobus for washington dc/ny. Was this review helpful for you? +0 -0
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Posted by PRIYA (2½ years ago) The overall trip was fantastic. Our bus guide was very nice. Was this review helpful for you? +0 -0
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Posted by Cynthia (2½ years ago) Great ride! Took the bus from Richmond to New York with no problems. Service was great. DEfinitely would do again. Thanks! Was this review helpful for you? +0 -0
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Posted by ananda siyabalagoda (2½ years ago)
Very good service. i recommended this service to anybody . Workers are very friendly, supportive and good service. Was this review helpful for you? +0 -0
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Posted by Miki (3 years ago)
Worst trip ever. Was this review helpful for you? +0 -0
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Posted by Sharath (3 years ago)
Average trip for the price. Expected more from Grand Canyon trip from Las Vegas Was this review helpful for you? +0 -0
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Posted by Raja (3 years ago)
Great tour. Enjoyment. Was this review helpful for you? +0 -0
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Posted by grant fox (3 years ago)
Had a family trip from LA to Grand Canyon. Was this review helpful for you? +0 -0
Review came from Australia.74930
Posted by Polina Shvartsman (3 years ago)
I rode bus to Bethesda once and was ontime. Was this review helpful for you? +0 -0
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Posted by shiva (3 years ago)
I was able to find what I needed at a reasonable price, and the bus comes to pick you up and drop you off in familiar locations that are easily accessible to other modes of public transportation. Website was easy to navigate. A friend suggested it to my fiance and I and right away I knew we would have great service. Was this review helpful for you? +0 -0
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Posted by Shadows (4 years ago) Booked a grand canyon trip with gotobus and I was excited prior to the trip. The canyons was breathtakingly beautiful as expected. I have limited chinese language skills, so I was hoping our tour leader will compensate that with his english. Alas that was a struggle to listen to each word and make sense of his descriptions. I hate the mandatory tipping for a tour leader that annoyed me more than enhance the trip. Was this review helpful for you? +0 -0
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Posted by Paul1 (4 years ago) Photo stops is how I would describe my experience with gotobus. It worked fine with my goal because I was looking for an economical way to travel. I got a lot of great pictures, but wished our time was not so compressed. It was 20 minutes here, a hour there, not the best way to travel. The plus side is the hotel is descent and the bus is comfortable. Was this review helpful for you? +0 -0
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Posted by KQ (4 years ago) If you like to sample various places than gotobus is a great option. I went on my first chinese tour with them to the east coast. I had no idea what this would comprise. The experience was geared toward easterners. Chinese buffets and occasional fast food. I had a decent trip, but wished we didn't stop at so many Chinese buffets. Was this review helpful for you? +0 -0
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Posted by D. (4 years ago) We went on a "4 day" tour of Vancouver and Victoria booked via Gotobus.com. It was really 2 and 1/2 days because the first day was really a 1/2 day- a brief tour of Seattle, but we only went to the Space Needle and the commodore Park/Fish Ladder area before leaving for Richmond Canada. The Victoria tour was really nice- the Butchart Gardens is out of this world- so many beautiful flowers and trees. Too bad we could only spend about an hour and 45 minutes there. The Vancouver tour turned out to be a private tour- no one else was in the van with us, so that was nice. The final day we were shuttled to Seattle Seatac airport to return home. Overall I give this trip a 4 out of 5. Was this review helpful for you? +0 -0
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Posted by Jean (4 years ago) Gotobus is a third party provider for various chinese travel agencies. I used them to book a trip to yellowstone. It was a six day trip and the experience was enjoyable. We stayed inside yellowstone itself and want to go back. Was this review helpful for you? +0 -0
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Posted by jenny (4 years ago) After laboring over what san francisco trip that I wanted to take through gotobus, I decided to go on a three day san francisco trip with my cousin. I choose the monterey, napa, yosemite, and san francisco option. For the three days we were there, we really spent one full day exploring and that was to san francisco. The other places such as monterey turned out to be pebble beach. Napa was just the visitor center and yosemite was a drop off at half dome for 20 minutes. It was a decent trip for a cheap price. Was this review helpful for you? +0 -0
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Posted by Burns (4 years ago) I found gotobus online while researching for ways to travel on a budget. Booked a two day trip to niagara falls and washington. I had a fantastic time and our tour guide spoke both chinese and english. Was this review helpful for you? +0 -0
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Posted by Travelmania (4 years ago) I have taken a bus trip on gotobus to San Francisco from Los Angeles. The ticket was affordable, but the tour guide mostly spoke chinese. Given that I'm chinese I find the trip enjoyable, but be warned to non chinese speakers. Hope you like chinese food too as that's the only type of restaurants that the tour took us to. Was this review helpful for you? +0 -0
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Posted by stranded_in_boston (4 years ago) gotobus.com took me to Boston, MA and left me stranded there, as their return bus broke down. They did not notify me of their trip cancellation and were very rude on the phone when I called them when the bus did not come to pick me up. I could also hear the manager yelling in the background in a foreign language. I had to find my way to a Greyhound bus station and more then twice the price for my return trip. The gotobus.com was a total disappointment. Next time I will book my trip with a legitimate transportation service. Was this review helpful for you? +0 -0
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Review came from Australia.