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Coupons/Deals  ·  New Promo Codes/Coupons  · February 20, 2018

Goedekers Review + Feedback & Discussion

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Read 1 Customer Review for Goedekers.

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Posted by CeCe B (4 years ago)

Competitive prices for substandard appliances

Yes, they have competitive pricing but buyer beware. I made a large purchase of appliances in early November and it took almost four to get my full order and my installation is still on-going. The store made incomplete deliveries multiple times forcing me to wait for delivery. Unresponsive sales force where calls are not returned and emails left without response. Company blames new computer order system, and new phone system but bottom line is they just don't care about their customers. There are a few customer service people care but have no ability to solve or correct issues. I was told to deal directly with the manufacturer for the appliances which were delivered where the oven side caved in - even the technician was shocked that Goedekers was not involved. Disappointing that they proclaim a faith based mission when they treat customers like this; giving false promises and delivering damaged appliances.

Bought: Whirlpool sidekick freezer,
Whirlpool sidekick refrigerator, Whirlpool sidekick trim kit,
Whirlpool side by side refrigerator,
Whirlpool Gold stainless steel dishwasher, Whirlpool black dishwasher, Whirlpool Smoothtop Range
Whirlpool Combo Wall Oven
Kitchen Aid Counter Microwave,
Whirlpool stainless steel range hood

Order Date: 2013-11-07

Pros:
  • Competitive price
  • Cons:
  • Damaged merchandise
    Bad service
    Poor order system (They delivered three trim kits when we ordered one! We brought to their attention so that we only took ownership of one.)
    Took multiple deliveries to get entire order and still not installed after almost four months
  • damaged appliances that Goedeker refused to correct
  • Added costs
  • Sales person failed to return phone calls or emails
  • Had to get owner involved and still not resolved
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    Comments on Previous Goedekers Promotions/Offers

    5 years ago, Bill wrote:

    Bought a Samsung French door fridge + washer and dryer. Used the SAVE90 coupon code and it took $90 off my order. Thanks.


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    Goedekers Rating: 2.3/5 (10 votes cast) [1 vote came from reviews] 1 review by users total.

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