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Gets.cn Review + Feedback & Discussion

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Read 10 Customer Reviews for Gets.cn.

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User-Submitted Reviews of Gets.cn & Testimonials

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Healing Jewel reviewer photoPosted by Healing Jewel (4 years ago)

BAD-BAD-BAD not to be trusted!!

order number #187626

This company is not to be trusted, same goes for Beads.us (same company).

My story with them is very long... Try to make it short.

I ordered ringboxes which would be 20mm in height as stated on their website. This size is very important to me because I sell jewelry through my webshop and almost everything goes by mailbox post and it will only fit with max 28mm in height.

First order went wrong, the boxes were 30mm. They offered discount and I accepted and sold the boxes to someone who could use this size.

The second time I ordered boxes which were 27mm in height, as stated on their website. I specifically mentioned the importance of the size (absolutely not higher than 28mm), and I directly submitted a ticket mentioning this again and asking for comfirmation of my notice.

They confirmed they took notice of it.

Long story short, they sent me boxes of 32mm in height. I sent them very clear photos with several boxes next to a ruler. First they admitted their mistake, all of a sudden they totally denied it and tried to make it my problem.

This only got worse when I threatened them with a creditcard refund and negative feedback all over the internet.

They wanted me to ship back the boxes, but they would refund the shipping costs (of $130,-) later!!!! I simply had to trust them because they are 'a reputative company' as they say. Absolutely crazy!!

Don't trust them, don't buy, they have no respect for their customers at all.

Bought: 090918171144 ringboxes

Order Date: 2013-12-30

Date Received: 2014-01-23

Pros:
  • the boxes themselves look nice
  • Cons:
  • the size mentioned on the website is not correct. This company makes lots of mistakes and thinks the customer should pay for them.
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    4 out of 4 people said 'YES'

    Netherlands flag   Review came from Netherlands.
    159630

    Posted by Joranna (6 years ago)

    customer service

    order number:120303100452 gets.cn is the best jewelry website which provides top quality,best service,i bought necklace from it and get the best satisfactions including products and shipping.So i give a high comment for gets.cn

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      +3

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    3 out of 4 people said 'YES'

    137560

    Posted by leah (7 years ago)

    A good website

    It's a good website, quick delivery, wonderful costumer services. I like this web very much!

    Pros:
  • quick delivery
  • wonderful costumer services
  • good products
  • Cons:
  • need to update quickly
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    3 out of 4 people said 'NO'

    131780

    Posted by Kelli Williams (7 years ago)

    I should say this web is better than I expected

    I never thought a wholesale jewelry website could be so perfect! I LIKE IT VERY MUCH!

    Pros:
  • wonderful goods
    beautiful website
  • Cons:
  • You need a little fast
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    4 out of 6 people said 'NO'

    131550

    Posted by Jenny (7 years ago)

    Good website

    I can find many wonderful pendants I like in this website. And there is one thing I want to say is that their customer service is very good. I find some damage part of my order and called them.They just send me new products WITHOUT FREIGHT!

    Pros:
  • WONDERFUL costumer service
  • QUICK delivery
  • AWESOME goods
  • Cons:
  • need time to see new product
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    3 out of 4 people said 'NO'

    131460

    Posted by Celilia (7 years ago)

    wonderful buying experience

    I purchased some beads from Gets.cn . They didn't send those beads i purchased on time. The staff in Gets.cn told me the reason is that the last step to make lampwork beads is drying them in the sun. Unluckily it's the rainy season in July in China. Well, my order has arrived. The quality of my lampwork beads is so perfect. If Gets.cn send my order on time with bad quality, I would be very angry. But now, I'm satisfied with these beads. Thank you so much.

    Pros:
  • perfect goods
  • wonderful custom service
  • Cons:
  • delivery delayed
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    3 out of 3 people said 'NO'

    China flag   Review came from China.
    131790

    Posted by Dana smith (7 years ago)

    good purchase

    If you are looking for an specific product and you can not find it you may perform a search. You will have to type the relevant keyword and the site will find it for you.An online store is available to make a purchase from your house. You will have to select the product that you want, complete a form with your personal information and payment preferences and follow the instructions the site will give you to deliver it to you.

    Pros:
  • variable products
  • fine service
  • Cons:
  • up-dating is not so fast
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    5 out of 5 people said 'NO'

    China flag   Review came from China.
    131540

    Posted by Linda Brown (7 years ago)

    cool site

    It's a cool website. Makes you believe you can have jewelry like the celebrities and models at an affordable price. what you want you can find from the site

    Pros:
  • fast shipment
  • nice customer service
  • amazing beautiful goods
  • Cons:
  • the catalog is not very in detail
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    5 out of 5 people said 'NO'

    China flag   Review came from China.
    131450

    Posted by Cara White (7 years ago)

    GOOD

    This company is just brilliant. The products are beautiful and the customer service is second to none. We had a small problem with are last order and it was sorted swiftly and without any fuss. We will be returning time and time again. Thanks for all you help.

    Pros:
  • the quality and beads is so amazing and beautiful
  • And the shipping is so fast
  • the have a very competitive price
  • good services
  • Cons:
  • the package is not very clear
  • the updating of products is not so soon.
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    6 out of 6 people said 'NO'

    China flag   Review came from China.
    131320

    Posted by wendy du (7 years ago)

    I like Gets.cn

    My order arrived today! Thank you so much! I must say that the products are wonderful,I am a very satisfied cutomer and I

    can't wait to order with you again soon. Thanks again for your help and great customer service. Kind regards,

    Pros:
  • quick
  • friendly
  • wonderful goods
  • Cons:
  • catalog is a little completed
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    7 out of 8 people said 'NO'

    China flag   Review came from China.
    131310

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    Gets.cn Rating: 3.2/5 (21 votes cast) [7 votes came from reviews] 10 reviews by users total.

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