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GamersGate Review + Feedback & Discussion

GamersGateYou can write a review for GamersGate and also view its ratings and comments posted by others.

Read 5 Customer Reviews for GamersGate.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 3
How long did it take for you to get a reply from customer service? - 137 hours on average experienced by 2 people hour(s)

User-Submitted Reviews of GamersGate & Testimonials

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Posted by 1LT Hancock (8 years ago)

Gamer's Gate has some bug with the payment bridge to PAL which makes it impossible for a user to get their order confirmed and get online content. This was tested with Windows 7 on an intel true PC running a current version of internet explorer with compatability view enabled. The symptoms are that once the user attempts to access the PAL payment interface, the page will not load. The user will have to select the "manual redirect option". Save for the javascript "error on page" message, it appears to bring up the PAL payment fields, which the user can populate. This info is processed with the "review option" (There is no confirm option only review at this stage). The review option reiterates what the user already knows and has a "confirm" link option. Unfortunately this link does not work. Rather than taking the user to a confirmation page of some sort, it dumps them back into the Gamers Gate home page which is flooded with options, none of which is "confirm payment". Indeed a new user will assume the transaction has gone through. When they go to "my purchases" to download their new content, they will find nothing there. When they check "my account" they will find that their order is locked in some odd "pending" status. They will then get an e-mail from the Gamer's Gate autoserver explaining that they must "confirm payment" to get their content. When they hit the link in the e-mail to do so however, it will take them to a blank PAL payment interface where they will have to reenter absolutely all of their data. They will then hit "review" followed by "confirm" and once more be dumped back into the Gamers Gate homepage with no option for confirmation and no way to proceed past this endless payment verification loop issue. The fact that Gamers Gate has no phone number of any kind to call, and no live chat option, makes it impossible to receive any kind of timely support. While Gamer's Gate's interface is on par with many other digital content providers, the inability to actually get the content the user pays for will likely render the system unworkable for many users.

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3 out of 3 people said 'YES'

106140

Dave reviewer photoPosted by Dave (6 years ago)

Good game download store

I've purchased quite a few game deals from Gamer's Gate and haven't had any issues. The prices are good (when you take advantage of their offers) and you get a sort of "rewards" points in terms of what they call "blue coin" credit. The you download the game is a little odd, however- you save a .exe file to the hard drive you want the game installed, then run the executable which will then proceed to download the game. So make sure that if you are using multiple hard drives with your main boot drive as a SSD, be sure to save the game download file to the hard drive to save some wear and tear on the SSD.

Pros:
  • good prices and sale going on pretty often
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    1 person said 'YES'

    143250

    Posted by Keith Turek (8 years ago)

    Gamersgate is my favorite PC download site. Great & very frequent sales. Great selection of games. No need to use a client software for downloading and using games. Very informative site. No problems encountered.

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    95990

    Posted by Rook749 (8 years ago)

    I would recommend anyone buying a game online look at gamers gate as an option.

    • Great Customer Service.

    • Great Selection and Deals

    • Nice Site/Layout

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    61830

    Posted by Geek 19 (9 years ago)

    Very good site, excellent consumer service by email in acceptable delay.

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    1 person said 'NO'

    Canada flag   Review came from Canada.
    48660

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    Gamersgate Rating: 3.7/5 (22 votes cast) [4 votes came from reviews] 5 reviews by users total.

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