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Fordogtrainers.com Review + Feedback & Discussion

Fordogtrainers.comYou can write a review for Fordogtrainers.com and also view its ratings and comments posted by others.

Read 29 Customer Reviews for Fordogtrainers.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 6 people rated the prices offered by the store a score of 5.89
How long did it take for you to get a reply from customer service? - 22.67 hours on average experienced by 6 people hour(s)

User-Submitted Reviews of Fordogtrainers.com & Testimonials

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Posted by Stanley D. (5 years ago)

2nd Time Around.

Okay once again I have to report on: For dog trainers/Schutzhund training store. And for a second time in a month I must give a triple A rating! Superfast shipping (9days). Excellent communication and the Quality is top notch! The only advice I would offer is they have multiple sites and the prices vary.

Bought: leather dog leash,L320#1029,pull tab leash,L17##1029,leather collar,C90B#1029,dog bite pad, TE##1029

Pros:
  • Excellent: Shipping
  • Communication and Quality.
  • Cons:
  • No retail locations yet!
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    13 out of 14 people said 'YES'

    154760

    Posted by Stanley D (6 years ago)

    Very Skeptical Nit Pick X3

    I ordered almost 200 dollars worth of supplies before I read the reviews and YES I panicked. But I must say 7 days later and I have no Complaints Whatsoever!!! Superfast Shipping,Great Customer service, and the Quality and Price OUTSTANDING! And NO I do not work for the company.Shop around for yourself,I've found the same stuff for as much as 3x as much.

    Bought: Leather collar w/plates,Jute bite pillow/sleeve,short leather leash,long leather leash,250g dumbbell

    Order Date: 2013-04-15

    Date Received: 2013-04-24

    Pros:
  • Price
  • Quality
  • location.
  • Cons:
  • NONE Experienced
  • other reviews.
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    14 out of 16 people said 'YES'

    154050

    Diana reviewer photoPosted by Diana (4 years ago)

    Great Muzzle

    I ordered a muzzle for my mastiff/ German Shepard dog. It arrived on time, fits great and is a very high quality product. Very pleased with the company! I have recommended Fordogtrainers to several of my friends. It is hard to find such good quality dog products.

    Bought: muzzle

    Order Date: 2014-07-07

    Date Received: 2014-07-17

    Pros:
  • great quality
  • durable and comfortable for my dog. He has no trouble panting or drinking with his muzzle on.
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    12 out of 13 people said 'YES'

    161360

    Posted by Nora (4 years ago)

    Positive experience

    Liked the service and the way they communicate with customers.

    Package arrived on time, quality of the leather items is the best I've ever gotten. I ordered 2 leather harnesses and collars for my GSDs. They fit perfectly and their even some space for adjustment.

    Also ordered nylon collars. They are great too. Two ply nylon straps makes an impression that they will serve for many years but I need to test them. Maybe will write review later.

    What I also liked is that they have pictures with products on dogs, so you know what to expect because you really get what you see on the picture or even better.

    So I'm fully satisfied. Will definitely order more leather collars for my dogs in the future.

    Bought: leather harnesses for agitation H1,
    leather collars C443, nylon collar C41

    Order Date: 2014-02-03

    Date Received: 2014-02-06

    Pros:
  • great service
  • friendly support team
  • fast delivery
  • great quality
  • well fit products
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    11 out of 11 people said 'YES'

    Ukraine flag   Review came from Ukraine.
    161300

    Posted by FRAN (5 years ago)

    Very happy about item and cust svc

    I ordered a harness Sat before Thanksgiving. I got a confirmation by email right away, but no tracking nbr for UPS. I waited till Monday after Thanksgiving to call the number on the website. I went to the voice mail and hung up without leaving a message. Three minutes later, customer service called me back asking what they could do for me. They checked the delivery status and sent me the tracking number immediately. Like they told me over the phone, the harness was delivered next day. The harness is more beautiful than I expected, with the good smell of leather. I am very happy with fordogtrainers.com and their customer service. The first one to call me back without being asked to. Thank you for the good job and the service.

    Bought: Rottweiler Leather Dog Harness for Agitation/Protection Work and Daily Walks - H5###1073

    Order Date: 2013-11-23

    Date Received: 2013-12-03

    Pros:
  • good leather
  • nice looking harness
  • impressive customer service and shipping/receiving reliability.
  • Cons:
  • None.
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    11 out of 11 people said 'YES'

    Mexico flag   Review came from Mexico.
    158520

    Posted by TIM (10 years ago)

    We have a big and overweight black labrador who was becoming impossible to walk. One of our neighbors recommend a harness ForDogTrainers.com. We went ahead and order one from them and it came in about a week. I must say it's good quality and it's made it easier for us to walk the dog, but we still have trouble walking her when there's another dog around.

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    11 out of 11 people said 'YES'

    23270

    mike reviewer photoPosted by mike (5 years ago)

    not so bad in my experience

    I purchased a Brown leather dog collar with spikes ands brass studs for my german shepherd. I will agree with shipping taking longer than normal since I was under the impression that it was being shipped from somewhere near to me...but almost two weeks later I did receive what I had ordered. Very high quality leather.. one piece is nice as you don't have to worry about any stitching coming loose. The metal parts are serious stuff..very sturdy and you can tell just by looking at it. The only thing I wasn't impressed with and I have expressed this to the company is the finishon the spikes. .. the nickel coating is not uniform. .. but you have to inspect it closely to notice. I was skeptical at first..especially after reading horrible posts...I don't work for the company in any way...with that being said...it wasn't a terrible experience for me at all I got what I wanted at a great price and the quality is head and shoulders above anything you mihht find in a big pet store ( petco ) glad I made the purchase but will try a different place next time purely to see how they stack up in quality to other companies.

    Bought: Spiked and brass studded dog collar

    Order Date: 2013-11-08

    Date Received: 2013-11-20

    Pros:
  • High quality rugged materials
  • great prices
  • Cons:
  • Shipping...took a little longer than it probably should have
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    11 out of 14 people said 'YES'

    158280

    Posted by L & J (5 years ago)

    Great Leads!

    We ordered 3 short 8" leads for our dogs. It took a few days before I heard from the company that they had shipped. However, they arrived yesterday and I was extremely satisfied with the quality of the leads. Reasonable prices and the shipping costs were not out of line. Would shop here again.

    Bought: Black leather 8" leads with brass hardware

    Pros:
  • High quality at a reasonable price
  • Cons:
  • A bit of a delay in hearing that they had shipped.
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    9 out of 11 people said 'YES'

    157520

    Posted by Erin Hart (8 years ago)

    This was the best site I could find for custom dog muzzles.

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    10 out of 13 people said 'YES'

    76100

    Posted by Rose (4 years ago)

    satisfied

    This is not a long review, but I will say that I was satisfied with the product I ordered. I purchased a narrow show-dog chain collar. I had not found this product available at any other retailer, and I was happy to find it here. The price was reasonable and it was delivered promptly. I would recommend this company to anyone.

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    6 out of 6 people said 'YES'

    162110

    Posted by Laura (7 years ago)

    wondering...

    It's been a long time since I've ordered from FDT so I'm not sure what's going on, if they've sold to someone else or have just had issues, so take this review however you want. But, I have placed many orders from this company over the years and never had a problem with them. I purchased a few of my a favorite leashes and collars from FDT and have highly recommended them to many people. I'm sad so hear they have been having problems and delays in shipping. I think I'll put off ordering a gain for a while until I read some more positive reviews.

    Pros:
  • great products at great prices.
  • Cons:
  • I didn't have any problems
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    8 out of 11 people said 'YES'

    140310

    Posted by sgt.hatt (7 years ago)

    Bite sleeve

    Was getting concerned about my order. Ordered a bite sleeve. Finally got it took about 2wks. Nice sleeve good price. Little slow on shipping.

    Pros:
  • Nice Sleeve for price.
  • Cons:
  • Takes too long to receive items
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    7 out of 9 people said 'YES'

    132430

    Posted by Mark (4 years ago)

    Great service great products

    I ordered a collar and dog harness for my American Staffordshire Terrier from fordogtrainers.com..

    Not only was the quality great but the delivery time was super fast!! I received the order in 7 days which I was expecting to be a lot longer seeing as I am in Australia. Not only was I pleased with my products an delivery but my dog being so strong eventually ripped one of the d rings off his harness to which fordogtrainers.com replaced free of charge no delivery fee and no questions asked!! I would personally like thank Guy Kotlarov who has been the customer service personnel that has helped me with my orders. Not only do I recommended making a purchase from fordogtrainers.com but I suggest you tell all your friends about them as well as they are the most affordable suppliers i have come across. Thank You

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    4 out of 4 people said 'YES'

    Australia flag   Review came from Australia.
    162210

    Posted by dwightlathan (7 years ago)

    Good products

    I've purchased from fordogtrainers.com 2 times before, and again a a day ago.

    To bump up sales they offer 20% off an additional item if you add it to the order before it ships. I haven't had problems, other than that my first order was delayed a couple days because the size of muzzle I ordered was uncommon and they made it to order.

    They offer well made products. I'm a bit confused about some comments saying long international shipping. The company is based in Israel, but its US orders are manufactured in the US and they have warehouses in the US.

    Pros:
  • Nice selection
  • good products
  • Cons:
  • shipping is based on sales price rather than package weight and size.
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    I have had nothing but trouble with them as well. This is my first time ordering from them. I paid for the expedited shipping to get my order here and it took me over a week just to get a tracking number to see if and when my order had been shipped. The peopel I have talked to are completely clueless. After I finally get a tracking number I find out it was shipped over a week after my order and from ISRAEL!! I have looked and there is nothing on their website letting me know that their shipping from overseas or I would have never ordered from them. It takes forever to get any response and when you do they can't tell you anything. NEVER will order again!!!

    8 out of 12 people said 'YES'

    140550

    Posted by Ana Cisneros (8 years ago)

    great place to shop had an amazing selection of goods for a low price at high quality

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    10 out of 16 people said 'YES'

    72270

    Posted by Dirk (8 years ago)

    I placed two orders with ForDogTrainers.com in the past year. The first order took two weeks to ship but did finally arrive.

    The second order was placed a few months later and I received an order confirmation email. After 21 days had passed with no phone or email communication I decided to follow up on the order. I called the 732 number listed on their website NUMEROUS times and no one would answer. I left voicemails and emails and finally got a response two days later by phone. The representative informed me the collar I had ordered was no longer available and that was the reason my order was not yet shipped (multiple item order). I decided to change my order and go with a collar which they had in stock. 8 days have passed since talking with the representative and I have not yet received a UPS tracking number which I was told would be emailed to me. I tried calling the number listed numerous times again but no answer. Buyer Beware!!!

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    13 out of 24 people said 'YES'

    69620

    Posted by Adam (6 years ago)

    Not what they used to be...

    FDT used to make great stuff...unbelievably strong, well-made equipment with good hardware. In the last 2-3 years they have been steadily going downhill. Maybe they've been sold.

    Ordered replacement stuff for equipment that was getting worn out after many years use...same product I ordered in the past...DEFINITELY not the same quality. Quick release clasps replaced with flimsy "belt" connections, thinner leather, sloppy sewing. I also received some things that were different from what I ordered. Customer service claimed they would refund a certain percentage of my order but it never happened.

    Bottom line...what used to be a fantastic source is now garbage. Won't be ordering from them again.

    Bought: Jute bite tugs, leather dog leash, wire basket muzzle, bite sleeves

    Order Date: 2013-04-02

    Date Received: 2013-04-15

    Pros:
  • Selection
  • breed specific goods
  • Cons:
  • Poor quality
  • bad customer service
  • expensive shipping costs
  • no consistant quality
  • receive wrong product
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    10 out of 20 people said 'YES'

    Japan flag   Review came from Japan.
    153720

    Posted by Ioana (7 years ago)

    Very disappointing

    order last digits 2107, VA, USA

    Ordered couple of things, was told the order will ship within 24 hours. Never got any shipping info, four days later in online chat with CS was told the order is ready and will be picked with 1-2 days by UPS. Three days later called CS again, the order was still not with UPS and was told that it is probably held in customs, since it is shipped from Israel. It was unclear when I will get the order. In addition my card was charged more than the invoice. The CS rep said that it was not possible and blamed my bank. Called my bank, this was transaction fee for foreign transaction. Nowhere on the website do I see that they are based in Israel and a warning that the purchase might be subject to a foreign transaction fee. I was under the impression that they are local, based in NY. I would have never ordered from them if that has been disclosed.

    Pros:
  • shady business practice
  • very slow shipping
  • Cons:
  • great leather leashes and collars
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    10 out of 20 people said 'YES'

    139330

    Posted by Krystal (6 years ago)

    Waste of money!

    I ordered muzzles for my American bulldogs, when they turned up the were the wrong size even though they ask you for the measurements! I emailed them they gave me the run around and asked for photos which I emailed them, I have left messages with no return phone call. I have asked for a refund of my money or the correct size muzzles to be sent out.........still nothing! Do not buy from this company! Very disappointing!

    Pros:
  • The dog muzzles arrived on time
  • Cons:
  • Poor customer service
  • wrong size muzzles sent to me
  • no refund
  • no one willing to send out correct size muzzles
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    I knew fordogtrainers.com was sketchy when inquired as to why all their leather collars looked identical to Dean & Tyler collars. I was told by FDT that people copy them because they have been around a long time. I knew that was a lie. Dean & Tyler has the BEST muzzles, harnesses, collars around. Not to mention outstanding customer service. Expensive compared to FDT....but worth it.

    10 out of 19 people said 'NO'

    Australia flag   Review came from Australia.
    141520

    Posted by J. haynes (7 years ago)

    Dog owner, Pineville, MO USA

    My order number was (last 4 digits) 3819

    I ordered a harness, it did not fit my dog and I emailed and phoned for two weeks straight, got nothing but lies and the run around, when I could get a person. It was obvious they did not want to refund my money, so I just gave up and will NEVER shop at this site again, they are located in Israel!!!!! Communication is poor. Dishonest? I think so.

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    12 out of 23 people said 'NO'

    125460

    Posted by Nichole (5 years ago)

    BEWARE!

    Customer Service answers in timely manner, but still have not yet received item. The website is misleading as 'ships within 24 hours' claim on website is not true. Products are a bit overpriced, the shipping is expensive. The company is not US based.

    Bought: Herm Sprenger Prong Collar

    Order Date: 2013-08-26

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    10 out of 17 people said 'NO'

    157260

    Posted by Rick (7 years ago)

    not happy

    Ordered two medium harness but they shipped two large instead. Shipping too way too long and not responsive to their mistakes and gave me lots of runaround. consumer watchdog needs to take a closer look at their business practice.

    Pros:
  • none
  • Cons:
  • see above
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    12 out of 21 people said 'NO'

    131650

    Posted by Jeremy C (7 years ago)

    shipping and customer service was very poor

    I bought a harness from this fordogtrainers.com. They did not ship my item for 8 days from the day I purchased it. When I emailed to complain they owner responded with a cold shoulder. When I said I just wanted to cancel the transaction and receive a full refund, he wanted to charge me all kind of fee's. Very unprofessional! Never buy with them again!

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    10 out of 16 people said 'NO'

    127870

    Posted by Peter L (6 years ago)

    Fordogtrainers

    Warning: do not order from fordogtrainers website. I ordered a collar and lead on the 25th July 2012 and have not received anything yet. I have tried to contact the company by phone and e-mail, but to no avail. It seems that my payment had gone to an account in Israel. Certainly looks like a scam to me. I'm extremely disappointed. I hope the website will be closed down.

    Pros:
  • - Collar looked good on the website
  • Cons:
  • - Doesn't appear to be a US based company
    - No customer service
    - No tracking of parcel
    - Seems to be based in Israel
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    10 out of 15 people said 'NO'

    United Kingdom flag   Review came from United Kingdom.
    143750

    Posted by Vin (6 years ago)

    Poor shipping response - customer support lies

    Horrible experience and still waiting few more days before PayPal can accept dispute. Last 4 of order #4001

    Phone conversation with heavily accented woman exposed lie about where product ships from and degraded into arguing about number of days in a week. I would not have used them had I read these other reviews first...bad experience just like others...

    Pros:
  • Cheap
  • Cons:
  • Poor shipping response
    Poor customer support
    Poor service over all
    Lied about shipping within 24 hours
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    11 out of 16 people said 'NO'

    141280

    Posted by Timothy (7 years ago)

    Terrible experience

    I ordered a harness over 5 weeks ago and I am still waiting to receive either the harness or my refund. The company can't find my package; it takes them a week to respond to an email and they argue about what they can do to help. When I finally got them to commit to a refund for the harness I have not received they said they would need my middle digits to my credit card and my security code. That raised a red flag for me immediately and informed them that they do not need all of that information to refund my order when they have the original credit card on file and my order number for the amount I spent. At this point I will be reporting this company to the better business bureau as they should not be allowed to conduct business in the U.S. I had no idea there were so many complaints against this company otherwise I would have never used them.

    Pros:
  • none.
  • Cons:
  • unable to fulfill an order
  • have terrible customer service
  • very shady business practices
  • have lied about my order numerous times
  • are apparently unaware of how to do business in the U.S.
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    10 out of 14 people said 'NO'

    139770

    Posted by Beth H (7 years ago)

    Shady Company

    From Cincinnati, OH. Last 4 of order number 1410.

    I ordered a muzzle and received an email offering 20% off. I ordered another muzzle, but they called me and asked for my paypal info (I paid with a credit card). Then they asked me for my cc info, which made me suspicious. They refunded my money (before I asked) only to recharge my card 3 days later. They refuse to refund my money now that I did ask, despite the fact that I informed them that I would report them if they misused my information in any way. Shady business practices. It seems that they just wanted my paypal and credit card info. Do not buy from them!

    Pros:
  • none
  • Cons:
  • bad service
  • phishing for financial information
  • credit card fraud
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    Hi Beth
    Sorry to hear about your loss, I am in exactly the same boat, I ordered $1300 worth of gear and paid for it with my credit card - they then asked me for a copy of my passport/driver's licence and a copy of my credit card - Big red flag!! I said no, Guy offered me a refund, I'm still waiting..... it's now gone to dispute.
    I would advise everyone who has had a bad experience with this company to join linkedin and then join some of the K9 groups in Linkedin and discuss the matter online with a huge audience of dog folk.
    PS I have cancelled my credit card.

    11 out of 16 people said 'NO'

    138430

    Posted by candace jester (8 years ago)

    Have been trying to reach them by pbone, they have returned my calls but not when I was home. Keep playing phone tag with them.

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    7 out of 8 people said 'NO'

    103940

    Posted by Jose (7 years ago)

    Misleading shipping practices

    Ordered my item and after five days the item has not been shipped. Contacted the seller and was told it would ship in a few days. Contacted the seller again two days later and was told again it would ship in a few days. come to find out that it is an international order of which i was unaware. Now my client, for whom which i ordered the product, has purchased it elsewhere. I have no need for it anymore. Please refund my money as I have waited long enough for this company to get their act together and deliver my product.

    Cons:
  • located in israel
  • misleading shipping practices
  • foreign business feigning to be located in the US
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    9 out of 11 people said 'NO'

    137090

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    Fordogtrainers.com Rating: 2.9/5 (54 votes cast) [27 votes came from reviews] 29 reviews by users total.

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