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Fleurop Review + Feedback & Discussion

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Posted by Sue, UK (9 years ago)

Having used Fleurop satisfactorily several times to Sweden and Spain I am therefore astounded that a gift order I placed on 2nnd July 2009 still has not yet been delivered!! I was telephoned initially explaining that delivery would not be 3rd but parcel would be held over weekend and go Monday 6th with delivery 8th - I agreed. I emailed my cousin in Spain to look out for the gift. Since then endless phone calls to his house from Fleurop delivery have failed to produce the goods. Today I spoke to customer care who tracked the item and assured me - with apology - that delivery would be today. At 3..45 pm Spanish time the driver rang my cousin from the local pueblo (market square) and yet by 7.18 pm nothing had been delivered. Fleurop HO had earlier replied to my emails "looking into this". So far no delivery has occurred. I am appalled and if the item does not turn up in the morning I will demand a refund ...

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Fleurop Rating: 2.8/5 (14 votes cast) 1 comment(s) by users total.

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