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ExOfficio Review + Feedback & Discussion

ExOfficioYou can write a review for ExOfficio and also view its ratings and comments posted by others.

Read 5 Customer Reviews for ExOfficio.

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User-Submitted Reviews of ExOfficio & Testimonials

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Posted by R Vester (7 months ago)

Customer Service Nightmare/Ticket #OKJ7W

I have never dealt with a worse company. Their chat service doesn't generate a transcript so you never have a record .

They can't find you in their Live Chat system. When you try to originate another chat they don't have a way of verifying you contact them before. Promises to have a manager call never happen. Calls into customer service-NEVER GET PICKED UP.

My last two attempts were 60 & 70 minute waits before being disconnected.

I've given up and will not purchase another item from Marmot, Ex O or any of their other companies and will be selling all their products I currently own on Ebay.Vote with your dollars and boycott these companies.

Reason of review: Poor customer service.

Monetary Loss: $200.

Bought: Given Go Boxers

Order Date: 2016-01-04

Date Received: 2016-01-17

Pros:
  • Fit
  • Cons:
  • Customer Service
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    168530

    Posted by HB (9 years ago)

    Just came back from the Amazon. I bought a insect repellent hat from exofficio.com. It really helped protect my head when I was out in the Amazon. I really like their website, prices are decent and the clothes are casual but still stylish.

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    29360

    Posted by Dale N. (9 years ago)

    Exofficio's eco collection are fabulous. They are made out of soy and wool. I bought the notus shoe which is made out of bamboo lining. So comfortable. Only thing I like to wear when I am just lounging around.

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    29350

    Posted by Seb 2 (10 years ago)

    Ex Officio is a travel and adventure clothing store company. I really like their travel undergarments. I travel often overseas especially to Asia. Ex Officio's clothes are so comfortable during my traveling excursions.

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    29340

    Posted by LTS (10 years ago)

    I'm a backpacker and have bought convertible pants from ExOfficio (in the sales section.) They're really durable, top-notch- high quality. I always get free shipping with my order, and it usually arrives pretty quickly. I've recommended ExOfficio.com for my friends and they've never said they had any issues.

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    9440

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    Exofficio Rating: 2.6/5 (12 votes cast) [1 vote came from reviews] 5 reviews by users total.

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