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EHarmony Australia Review + Feedback & Discussion

EHarmony AustraliaYou can write a review for EHarmony Australia and also view its ratings and comments posted by others.

Read 11 Customer Reviews for EHarmony Australia.

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User-Submitted Reviews of EHarmony Australia & Testimonials

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Posted by Adrian (8 years ago)

Eharmony? What a scam. I am worried now after reading these other postings, I paid the one month fee, filled in the profile pages, and got 4 matches, 2 of which closed their accounts the following day! They tell you to be honest in your profile, then, when you get no matches they tell you to relax your settings!!?? A crock of crap! For intrest sake I changed one of my settings, I ticked every box for every country they have on there, and low and behold, no matches! Wow, I cant get a match anywhere in the world!! Anyhow, how do you get in contact with them so they dont charge your credit card again? Isnt there somewhere that we can report them, some agency that deals with online scams?

Thank you for allowing my posting. It feels good to vent.

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5 out of 5 people said 'YES'

Australia flag   Review came from Australia.
65890

Posted by MisledAussie (7 years ago)

EHarmony is misleading vague and unclear about how to unsubscribe. They rely on people giving up over the $29.95 or <$100 they overcharge them, and continue to keep their unsubscribe system, hard to decifer. Yes decifer. The language is coded to confuse. When you wish to unsubscribe, you can, but not easily! It takes lots of effort and detective work. You cannot however remove your account from their system. Your name captured indelibly, eternally in their database as one of the future sellable " assets" of the company ..."as eHarmony develops".

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4 out of 4 people said 'YES'

Australia flag   Review came from Australia.
99500

Posted by Sandra (8 years ago)

Eharmony is a load of crock! False, misleading advertising for a "free" communication weekend. I did get a response from an email complaint (a sugary, sickly email telling me I could use "guided communication"). When i tried to respond, I coul contact them--all the "contact us" links on the site yieleded a "broken link" or web page not found. Too frustrating to bother.

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3 out of 3 people said 'YES'

Australia flag   Review came from Australia.
71020

Posted by tricia (8 years ago)

Waste of money!!!!!!! I received about 40 matches over 3 days responded to nearly all and not one of them has made contact back!! I got a stupid email back when i complained saying I needed to be patient to find true love. If any of these men exist surely one would respond as they too have paid money for this.

Also be careful as i only signed up for one month and noted in the small print this would be recurring.so I canceled my subscription after 5 days and they stopped sending me matches.

Also they impossible to contact!!!!

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
88220

Posted by etienne (8 years ago)

zero stars form me- i too am trying to get out and considering calling friend in us to cancel for me - totally uncontactable except via telegram which costs as much as a months membership

i also asked to have the extended personality profile and paid for it but cant see it anywhere

scammers!!!! would love to hear form a getting out success story though

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
58790

Posted by Karen (8 years ago)

A very deceiving website - I spent half an hour filling out my profile etc only to be told at the end that i do not qualify as i am "Seperated", yet i ticked the "Seperated" box at the start, which did not indicate at all that i do not qualify!

I complained to their support team, who basically replied to advise that i was still Married (yet been seperated for over 3 years), if i wanted to setup my profile i would have to provide divorce information, ie the other party and the date it happens!!

What day and age are they operating in?!

Discrimanatory!

Maybe this is a good thing after reading all the complaints about this site in Oz and the USA. At least i have not supplied my credit card at this stage.

Also, when trying to reply to their help desk, the emails just bounce, no contact information by phone or email that i could find.

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
52170

Posted by fuzz (8 years ago)

eHarmony Australia is total rubbish b/c I tried to cancel my paid one month payment after the alloted 3 day cooling off period and ... there was NOWHERE I could cancel in Australia.

I had to send a letter to the Californian head office. By the time it reached there, of course the three day period would have expired.

Sure, I could have apparently closed it via a mysterious and secretive and impossible to find link to the FAQ about 'complaints' - but ... ah. That link either did not exist or was so hard to find that any normal person with reasonable intelligence couldn't locate it.

Whatever.

I do not recommend this service to anyone with half a brain.

Thank you for allowing the opportunity to comment.

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
49590

Posted by Tanya (9 years ago)

I am desperately trying to cancel my membership with them so they will stop charging my credit card - they have disabled their HELP button on my account and this is the only way to contact them - there is NO contact details other than through the HELP - there is no phone number or customer care email address and now that I have complained once they have deleted the HELP option from my account!! RIP OFF AND TOTAL SCAM - who can I complain to??? ZERO STARS!

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
41560

Posted by Karina (9 years ago)

They charged my credit card without my consent and renewed my subscription when it expired, when I had no intention of renewing it. I've tried for days to get help from them, but they disable all their help links, so that you can't contact them. BEWARE if you don't want to get ripped off! I'd give them 0 stars.

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
34940

Posted by dejana miric (9 years ago)

Please delete my profile immediately for username adrijana77. Very important

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2 out of 2 people said 'YES'

Australia flag   Review came from Australia.
15860

Posted by George (5 years ago)

Eharmony too much traffic

My experience with EH was less then enjoyable. The very day you find someone that your interested in, they contact you and then nothing. I suspect that there is way too much traffic. They go into drift mode and everyone keeps going around in circles. Also when people post pictures with there dark things on you can't get any idea who they are?

Pros:
  • good 1st attempt to try to bring people together.
  • Cons:
  • website is to confusing to operate
  • all bunched up and had people that made contact with me filed only under people who view me
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    Australia flag   Review came from Australia.
    150220

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    Eharmony Australia Rating: 2.4/5 (17 votes cast) [5 votes came from reviews] 11 reviews by users total.

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