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Dazadi Review + Feedback & Discussion

DazadiYou can write a review for Dazadi and also view its ratings and comments posted by others.

Read 11 Customer Reviews for Dazadi.

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User-Submitted Reviews of Dazadi & Testimonials

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Posted by Mary Shafkalis (7 years ago)

Dazadi has terrible customer service

I bought a basketball set that was delivered damaged. It took 2 weeks and numerous phone calls to receive a replacement, by then I wanted to return the item. Again I waited 10 days for a rep to give me an RMA. I was misinformed that I would not have to pay to return the item. Now I am told it is my responsibility to return the item even though it was damaged. I would never recommend Dazadi to anyone.

Order number 347049

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6 out of 6 people said 'YES'

126260

Posted by clarkjef (5 years ago)

Very poor customer service

This company provides very poor customer service. The only bright side is someone does answer the phone when you call. I hear the same thing over and over again, "We are very sorry, but we have been busy due to the holidays". These people are useless.

I have called them a total of six times over three weeks, and have yet to receive a call back. My last encounter, it was requested I send photos, which I have done. Still nothing.

I will not use this company again and advise everyone else to avoid them. They do

not stand behind their warranty.

Cons:
  • poor customer service
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    3 out of 3 people said 'YES'

    149630

    Posted by TTT (9 years ago)

    Dazadi's free shipping offer meant NO SHIPPING for me. After waiting for updated tracking information for 8 days, I called the company only to find that the item I ordered was, in reality, not in stock. NOT IN STOCK, but still offered for sale!! Those estimated shipping dates and delivery dates they post right away for your order are only figments of their imagination. They bear no relation to reality.

    So instead of a reasonable delivery time, it took 19 days from the day I placed my order for the merchandise to arrive. And it came too late for the event for which I needed the item. What is this about a 10-day shipping guarantee I read on some Dazadi sites?? Forget it.

    I will never shop Dazadi.com again. NO STARS.

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    3 out of 3 people said 'YES'

    30310

    Posted by lmno (5 years ago)

    easy ordering / lack of customer service

    Your Comment Was: We ordered an over the hoop lamp for our daughter's basketball hoop. The items arrived in plenty of time for Christmas but when we opened it to put it together the light bulb was broken (a $6 fix but the price of the item included a working light bulb). In addition, the frame on the unit that houses the light bulb is cracked. It has been almost two weeks and I have sent two emails requesting that someone contact me about how to correct the situation. To date I have received no response. The website boasts 24 hours customer service inquiry response. We will most likely look elsewhere the next time we need a sports item.

    Pros:
  • easy order
    arrived on time
  • Cons:
  • broken/damaged items
    lack of customer service
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    2 out of 2 people said 'YES'

    149560

    Posted by steve (9 years ago)

    I like the free ground shipping method on dazadi.com. I got badminton set and it got delivered on time. The set got sent damaged in the box. I shipped it back to Dazadi and they took care of the problem right away. Now I enjoyed badminton at the local park with my wife.

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    25280

    Posted by THomas (9 years ago)

    Great Wave basketball at a great price. Plus free shipping

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    22510

    Posted by Tom Looper (9 years ago)

    Dazadi.com is a fun site that offers sporting items, game rooms, toys, and outdoor living stuff. I bought a dartboard set for my son and I to play. We enjoyed our board and had no problems with the shipping.

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    25260

    Posted by Gameroom5 (9 years ago)

    Thank god for Dazadi!

    My son was going to kill me if I didn't get our game room finished by his birthday. I got the great foosball and air hockey table for the best price around, Thanks Dazadi!

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    20050

    Posted by Robbie (9 years ago)

    Bought a pogo stick from dazadi and I got the item a lot sooner than anticipated. I had a great experience shopping on dazadi. My pogo stick is so rad been jumping on it since receiving it.

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    25250

    Posted by Eller (9 years ago)

    We are so pleased by the dazadi online ordering system. We ordered a game table and the item arrived safely. The quality and condition of our table was excellent.

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    1 person said 'NO'

    25290

    Posted by D.S. (9 years ago)

    Got an exercise fan bike from Dazadi and didn't like the quality. I must say though Dazadi has an excellent returned policy. They honored their commitment and refund me in full. Since their service is so wonderful I will purchased future sporting goods from them again.

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    2 out of 2 people said 'NO'

    25300

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