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Clearly Auto Review + Feedback & Discussion

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Posted by RickinPVAZ (8 years ago)

The web site is good, the price is good but from there on it just goes downhill and keeps going.

I ordered two lift support arms on the 23rd of Jan. and received the conf. email and one stating the order had shipped on the on that same day..wow are they fast I am thinking. I received the parcel on the 28th but then the problems started. There was only one lift arm in the parcel adn the invoice stated that was all that was shipped, yet the email invoice was charging me for two. I emailed them right away but it was a Friday afternoon and they don't work weekends so I waited. Monday Bernie from customer service emailed stating that it was a split shipment, THANKS FOR LETTING ME KNOW IN ADVANCE, and the other lift arm would be delivered on that Monday....NOT. The UPS link that he had in the email would not work either as UPS stated that there was not shipment like that with them. On the 2nd of Feb. I emailed again stating that the shipment still wasn't there, TWO days later I received another email from C.A. saying that they were sorry but they were shipping another lift arm that day. Once again I am still waiting, as it has now been another four days since the latest and greatest lift arm was shipped...again. This time C.A. said that tehy were sorry but too bad and the link to the UPS tracking was once again messed up. BEWARE of ordering from CLEARLY AUTO as I have found that tehir customer service is the worst!!!

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Clearly Auto Rating: 2.0/5 (13 votes cast) [1 vote came from reviews] 1 review by users total.

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