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CKY Books Review + Feedback & Discussion

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Read 11 Customer Reviews for CKY Books.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 2 people rated the prices offered by the store a score of 5.56
How long did it take for you to get a reply from customer service? - 1 hours on average experienced by 2 people hour(s)

User-Submitted Reviews of CKY Books & Testimonials

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Posted by Jerome (5 years ago)

Terrible Service, Refusal to Pay

I sent CKY Books 5 books in May of 2013. It took nearly 3 months (until August) before I finally got a response. Their response, your shipment was lost by USPS, and provided "picture proof" to verify this. Their proof was a photo of the shipping label that was delivered to them. They intend for me to believe that the shipping label, which was securely taped to the package, fell off and USPS delivered just that. I tried to work with them arguing this doesn't seem plausible, and if it was lost, would seem more likely to be lost at their facility. Their counter was that this sort of thing happens "all the time". I'm in my second year of grad school and have been buying and selling books online for nearly 10 years and this sort of thing "doesn't happen all the time". Based on some reviews I'm finding, they are notorious for lost shipments.

Bought: 0131411675 Engineering Mechanics - Statics (10th Edition)
0471429600 Fundamentals of Physics, Volume 2 (Chapters 21- 44)
0470049197 Running a Bar For Dummies
0071107657 Selling Building Partnerships 6th Ed.
0140280197 The 48 Laws of Power

Order Date: 2013-05-15

Pros:
  • Advertised good buy back prices
  • Cons:
  • Delayed response (over 2 months)
    Never paid on order
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    4 out of 5 people said 'YES'

    156960

    Posted by Damien (5 years ago)

    the definition of a SCAM. Stay away.

    SCAM. Read the following review, and reconsider sending your books to these robbers. I myself read carefully the reviews, and gave up on one book company because of this. However, I kept CKY, after almost taking it out, because it seemed that as long as the books were in PRISTINE condition, they were keeping their word.

    I sent in a shipment of 3 books, 2 priced at a couple dollars and one priced at $22. The last one and most expensive was NEW. Not just in great condition, NEW. It was a hard cover, large travel book, brand new. They refused it because of "broken back". They said that probably during the shipment it got damaged. I shipped and received hundreds of books and this never happened, and more than anything, I packed this book with extreme caution before sending it in order to take this worst case scenario out of the equation for good. I couldn't believe it when I received their "revised offer". And after me being pushy, and insisting on my payment, they sent me pictures of my book all torn up saying that they obviously cannot pay for a book in such condition. After thinking calmly through it, I'm 99.99% sure that THEY DID IT. They didn't want to pay so much money for this book, so they did it. Because their offer system is computerized ant automatic, and once they receive the books, if they decide that the computer got mistaken on a book and that they would rather not pay this price, they trash it. They don't give a s*** about good business practice. The book in question was unavailable online and was sold for hundreds of dollars in the few places that had it. This was obviously a mistake due to lack of stocks, as the original price of the book was under $30. However, I'm pretty sure that CKY computer based its purchase price on the prices found online, and for that reason offered $22. When they received it, they realized their mistake, and just broke my book down. Simply pathetic business practice. To summarize: either they offer peanuts for your book that's clearly worth more and that you can sell by yourself with NO effort on amazon sellers, or it is a mistake from their side and they won't pay you the most expensive books. AVOID, AVOID, AVOID these scammers.

    Pros:
  • Fast
  • Cons:
  • Pay a LOT LESS than initially offer
  • once you cannot do anything against them as the books have been shipped.
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    3 out of 4 people said 'YES'

    153070

    Posted by m.barnard (7 years ago)

    I'm not a happy camper. I ordered a dictionary that was supposed to give me Swiss german translation to English- that was how it was advertised - the book only gives german to english translations. I could have bought a german /english dictionary anywhere.I did not return the book as it would cost me at least $6 to shio olus the 3.99 I had already payed. The order # 178881912.I had really looked forward to the book I ordered. Thanks for nothing.

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    3 out of 4 people said 'YES'

    116490

    Posted by K. Harlow (3 years ago)

    Easy, Up Front, Simple to Use

    Highly recommend- the price is obviously lower than what I had originally paid- but that is the unfortunate case in selling back used or even slightly used books. What made the CKY Books experience so easy for me was the ease of which the sale, shipping, and payment took place. Many other sites pay out much lower prices, and have a minimum before they will issue any payment- thus requiring you to sell much more at a much lower return just to get a pay out. I hope to use CKY Books again in more of my sell back needs.

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    1 person said 'YES'

    163660

    Posted by RL STEINWAY (6 years ago)

    STILL NO PAYMENT???

    I sent two book orders on Feb 14, 2012. As of March 26, 2012 the orders still remain unpaid. I filed a complaint with the BBB only to find CKY Books side steps the double payment issue. AVOID THEM. SAVE YOURSELF SOME GRIEF!

    Pros:
  • NONE
  • Cons:
  • NO $46 Paypal payment as of 2-14-12!
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    2 out of 3 people said 'YES'

    138580

    Posted by Patrick (7 years ago)

    I sent CKY Books 13 new books, Order Number 39406. They sent me nothing in return. I was robbed by this company and if you do business with them well you may be as well. My name is Patrick and i live in Orange County CA. This is a real and true statement.

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    2 out of 3 people said 'YES'

    118190

    Posted by tpcgirl (1 year ago)

    NEVER AGAIN

    Wish I would have seen this site prior to dealing with CKY. I got a quote on 2 items, packaged them up and mailed them off. They claim that one of the items was never received, but stated that the packaging was in tact. I can only conclude that they lost the item - but I lose in the end because they refuse to pay me.

    Cons:
  • Offer high quotes for book buybacks but then don't pay in full

  • Customer Contacted CKY Books Via:
    info@ckybooks.com

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    167310

    Posted by elizabeth (2 years ago)

    ups shipping labels

    I HAD 44 BOOKS I AM SELLING TO CKY BOOKS THEY ONLY PROVIDED LABELS FOR 20LBS UPS,

    MY 5 CARTONS WEIGH 82 LBS.

    I EMAILED THEM 10 TIMES AND NO RESPONSE CALLED NUMEROUS TIMES AND NO RETURN PHONE CALL

    I AM AT MY WITS END WITH THEM, I SPENT A LOT OF TIME PUTTTIN IN ISBN FOR SALE ON THEIR SITE ONLY TO RECEIVE UPS LABELS THAT DON'T AMOUNT TO 4LBS PER BOX. THIS IS AWFUL.

    I NEED SOMEONE TO RESPOND TO MY MESSAGES OR EMAILS PLEASSSSSSSSSSSSSSSSSSSSSSSSE!!!!!!!!!!

    Bought: THEY PAY OK EXCEPT THE LABELS ARE NOT SUFFIECIENT FOR SHIPPING

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    165450

    Posted by Jeremey (3 years ago)

    Ripoff Liars to the Extreme

    Mailed them books on 3 occasions and they paid for half and always nonpayment for the most high quoted books sent, without missing a beat, nonpayment for high priced books. Excuses ranged from water damage to torn pages. Things you can't prove them on but the last order they said had cigarette smoke odor. As the book was bought new and kept in my home always, a home of nonsmokers mind you. So there is NO WAY for smoke odor as the book has never been around smoke of any kind.

    When I called them out on their BS. They wrote me the typical liar could in a lie email by name calling, insults, and banning my account. Literally calling names like a little child.

    Bought: Book Buyback

    Order Date: 2015-01-20

    Date Received: 2015-01-20

    Pros:
  • high quotes
  • Cons:
  • nonpayment on high quoted books
  • unprofessional email responses
  • childish name calling
  • rude
  • liars
  • ripoff

  • Customer Contacted CKY Books Via:
    info@ckybooks.com

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    1 out of 2 people said 'YES'

    163380

    Posted by Janet Merritt (3 years ago)

    Only label received!!!!!

    I also experienced an issue where only the label was received, undamaged!!!!! lol Since my 5 books were only valued at $10.01, it isn't worth fighting it but this story is ridiculous! I shipped four boxes on the same day and this was the only issue. How could the label arrive undamaged almost 2 months later????? As the mother/stepmother of 6 and a college student myself, will not be doing business with them again!

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    1 out of 2 people said 'YES'

    163090

    Posted by Ben McClure (4 years ago)

    I have used CKY Books for years

    I have never had a problem with this site. I have even had them return some personal documents that I sent to them on accident. Highly reputable company and I have sold thousands of dollars worth of books over the years.

    Bought: Books (too many to list)

    Order Date: 2014-06-01

    Date Received: 2014-06-16

    Pros:
  • Fast
  • Honest
  • Free shipping
  • Cons:
  • None
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    1 out of 2 people said 'YES'

    160750

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    Cky Books Rating: 2.5/5 (31 votes cast) [11 votes came from reviews] 11 reviews by users total.

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