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ChineseMoods.com Review + Feedback & Discussion

ChineseMoods.comYou can write a review for ChineseMoods.com and also view its ratings and comments posted by others.

Read 8 Customer Reviews for ChineseMoods.com.

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User-Submitted Reviews of ChineseMoods.com & Testimonials

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Posted by D P Nephi DE LONG (5 years ago)

The 2 Items I Ordered for $75 US Total Have Not Arrived

No word has been received of the items [a long sleeve shirt ($39US) and a hat ($9 US) plus $24 shipping] being shipped a week after ordering pre-made items. I have emailed them 3 times with no response. The 4th time I emailed I was told they were closed and I would need to email again later.

I paid by Discover Card. I am contacting them to get the money back. I am contacting the Better Business Bureau to complain about them. They have, obviously, stolen my money and do not plan to send me anything. At least, you others received SOMETHING that could be altered. I am on early social security of $534 a month net and unemployed. I cannot afford to lose $75 to lying, scamming thieves. Others, PLEASE READ THESE EVALUATIONS BEFORE YOU ORDER ANYTHING FROM THIS OUTFIT!!! D P Nephi DE LONG of Independence, MO 64055-7502

Pros:
  • The orders were well-displayed. The prices
  • except for shipping
  • were reasonable. I did receive a confirmation that the order had been processed and would be shipped.
  • Cons:
  • I never received the ordered items. I never received work of the items being shipped and estimated date of delivery arrival. I received no promised response to my emails questioning when the order would be shipped and was estimated to arrive
  • i.e. they took my money and sent nothing and refused to communicate with me about the missing order shipment=they lied; they scammed me; they stole my money--and never refunded or said they would because they were unable to fill my order.
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    4 out of 5 people said 'YES'

    143950

    Posted by Enerkhan (5 years ago)

    Lack of respect and not trustworthy.

    Their American service is friendly but the people in China lack respect. I ordered a custom-made shirt and gave my exact and precise measurements. When the shirt arrived the measurements were all wrong so I contacted their customer service. The Americans were friendly but depended on the Chinese in China. Probably to save face these Chinese wanted to make me responsible for the wrong measurements. It was clearly their fault. I am not interested in playing cultural games. In the end they agreed to send me another custom-made shirt but as if to send me a message the shirt they sent me was of the worst possible textile quality. Even if the measurements were right this time it didn't feel nice on my skin so I don't wear it. I'm not buying there anymore.

    Pros:
  • Americans managing the site are friendly and customer oriented.
  • Cons:
  • The Chinese manufacturers lack respect.
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    1 person said 'YES'

    Belgium flag   Review came from Belgium.
    150910

    Posted by Vincent (5 years ago)

    Not a Scam

    Yes, there isn't any way you can check up on your order, where it is, when it'll ship, but it did come a week after ordering. Got exactly what I ordered and I'm satisfied. It is true that emailing them will not give you a response back.

    Pros:
  • Got exactly what I ordered
  • shipping took just a week
  • Cons:
  • Never got a response back from the loads of emails I've sent
  • Can't check a status of an order
  • Can be a bit pricey after shipping and handling is applied
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    1 person said 'YES'

    145140

    Posted by D P Nephi DE LONG (5 years ago)

    Everything Was Perfect--as advertised and hoped. 100% Satisfied.

    After some doubt at first because I was never sent confirmation that the order had shipped, the Dragon Shirt and the hat I ordered arrived by US Postal Services (USPS) 2 1/2 weeks after placing the order. The items were beautiful--in perfect condition, the right sizes, exactly as pictured and advertised. I found better looking items and at a better price at Chinese Moods than I could find anywhere else. I am 100% satisfied and will definitely order more things from them in the future. Thank you to Chinese Moods. I am so delighted! I am a real 1st time customer in Independence, MO, USA. You can find me in the local phone book and contact me to verify all this.

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    1 person said 'YES'

    144700

    Posted by Carmen Rambo (7 years ago)

    I ordered five pieces of clothing from chinesemoods.com; two of the items I received were incorrect. One was the wrong size (I ordered M, they sent L), the other was the wrong cut (ordered a short dress, they sent the long version of it). I decided to keep the long dress, but I immediately notified them of their error on the L size item because it is unwearable (too big). Although on their website they say they pay for exchanges if it is their mistake, this is a bold face lie! They replied to my e-mail and said for me to keep the wrong sized item, but that I would need to pay again for them to send me the correct size. I told them this was unacceptable and that they would need to honor what they said on their website they'd do when it is their mistake. I never received a reply. I will have to take the item to a tailor to have it fitted. I WILL NEVER SHOP FROM THIS MERCHANT AGAIN!!!

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    At least you got a response! These crooks took 90 bucks from me and i never heard anything from them again. i have to file a fraud complaint with my credit card company. chinesemoods.com is nothing but a scam..

    2 out of 3 people said 'YES'

    95940

    Posted by Karl (5 years ago)

    No Show

    I ordered an outfit in July and it is now October.. They took my money and the product has yet to arrive.. I have ordered other items in the past and they took a couple of weeks, but 4 months is a little extreme. I have emailed and called to no avail. :(

    Pros:
  • None
  • Cons:
  • GIVE ME MY STUFF
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    146260

    Posted by Maxwell Berins (7 years ago)

    I ordered a kung fu shirt and a hat from Chinesemoods, order #11618. The total was $66.08. I got the shirt but not the hat. I have emailed them THREE TIMES about the hat but they have not replied.

    The people at Chinesemoods are THIEVES and CHEATS. DO NOT GIVE THEM YOUR MONEY! Help spread the word and get them put out of business.

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    1 person said 'NO'

    98680

    Posted by Jeanie Columbo (8 years ago)

    I ORDERED a capri pants suit from Chinese Moods. I received a letter and a different suit. The letter explained that it was their holiday and they didn't have the material to make the suit in the catalogue and sent a replacement and hoped I wouldn't mind. I didn't like it. I wanted what I ordered and sent it back. I sent my sizes again. I got an email from a customer service representative saying that they didn't have the same material but would sent something 'like' I ordered. i decided to cancel and now they are charging a cancellation fee. I will NEVER order from them again.

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    1 person said 'NO'

    60240

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    Chinesemoods.com Rating: 2.4/5 (17 votes cast) [6 votes came from reviews] 8 reviews by users total.

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