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Burgess Seed And Plant Review + Feedback & Discussion

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Read 11 Customer Reviews for Burgess Seed And Plant.

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User-Submitted Reviews of Burgess Seed And Plant & Testimonials

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Posted by Elsie (9 months ago)

Good review

There have been many negative reviews. I would like give a positive review. First, I Received my order ( in three shipments as appropriate for planting) in a timely manner, I received what I ordered, and I received all plants, bulbs etc. in good shape. The instruction booklet is excellent as are the descriptions in their catalog. One MUST read and study those materials in order to have success. I am well pleased and will be ordering more for shady spots soon.

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168060

Posted by Jamie (5 years ago)

Wait it out

I read a lot of negative reviews but I really wanted cheap trees so I decided to risk it. I placed my order in early Feb. My order arrived in early March. It consisted of many sticks with roots. Each stick was clearly labeled so I would know what was what.

I didn't know where I wanted to plant my trees and I had read so much about trees never growing so I decided to just plant them in a bunch of pots for now.

After a few weeks the first trees started growing leaves. Slowly several more of the trees began to show signs of growth. Many did not. By the end of March, 6 trees were still sticks and 4 had sprouted. By mid April 2 more trees had sprouted. By last week 4 trees still hadn't done anything and I told my hubby it was time to forget it. But I was busy and didn't have time to through them out. Yesterday 2 more trees were showing life!

I think people who write the bad reviews about trees being dead don't think about the different time periods for different types of

trees. I bought two of each tree type and each type is sprouting within a day or two of each other. It has taken two months for my lily of the valley trees to sprout! And I was sure they were dead. I am so glad I didn't give up. The only two trees to not sprout out of my 16 tree order are my red buds but I will not give up.

I wonder how many of those negative reviews just didn't give their tiny plants time to wake up. I love my trees and the ones that have started sprouting are now growing like crazy! I would absolutely order from them again.

Bought: 5458 Tree Sampler 3,
6770 Redbud 1 1/2-3' 2,
6752 Lily of the Valley Tree 2,
6891 Willow, Weeping 2,
6942 Cherry, Weeping Potted 1,
7000 Burning Bush 15-18" 4

Order Date: 2013-01-23

Date Received: 2013-03-04

Pros:
  • Great prices
  • great selection
  • Cons:
  • very young - small trees
  • takes awhile to see growth
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    2 out of 2 people said 'YES'

    154500

    Posted by jennifer (6 years ago)

    BEWARE CONSUMERS- THESE PEOPLE ARE CROOKS

    iwould give less than a 1 if it were offered.I placed an order for some plants- after about 2 months I received a mail envelope with two packets of free seeds and nothing else- I complained to the company and told them I wanted a refund. I was told to return everything including the envelope as it was received. I was given a refund for the order but shipping charges were not refunded. I am disputing this with my credit card company -I have also sent out to every one on my email list that these people are crooks and I will also post it on my FB - consumers need to be aware of the fraud that is being perpetated by these crooks.

    Pros:
  • NONE
    MY ORDER NUMBER WAS 33754195
  • Cons:
  • MISLEADING
  • UNEHICICAL
  • FRAUDULANT
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    3 out of 3 people said 'YES'

    142170

    Posted by dee (6 years ago)

    never again

    I usually do not go out of my way to write reviews but I felt I had to get a warning out. I order plants from Burgess they took 4 weeks to come not 2 week as stated. Then I open the bag to get stung multiple times in the face. When I finally pulled out the plants they moldy yellowed and smashed. Since I received them in this condition I felt I should not have to pay to ship them back for a refund and email them asking for shipping label. The responded by telling me that as long as I had the original label it was taken care of. That was not the case I ended paying to ship the rotten plants I received back to them for my refund. Never again will I order from them the first experience was bad enough for a lifetime.

    Pros:
  • none
  • Cons:
  • bad service all around
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    2 out of 2 people said 'YES'

    140990

    Posted by Patrick (6 years ago)

    Hit and Miss

    I bought $100+ of "plants" from them. They ship hibernated sticks with roots. Some of them took (the more hardy ones), and other didn't. The ones that did work, were really great. I highly recommend the Siberian Elms, and some of their Roses. They are still going strong 3 years later. The Hybrid Poplars worked our really well too, but I just don't like they way they look. The Thuja Green Giants are horrible, and would not grow at all. Lavender, the tulip tree, Liliac, maple tree, jumbo hemlock all died a few months later. Dewberry died, but the roots remain active and it keeps popping up every season for one or two dewberries a year. I just placed another order for the Siberian Elms for me, my family, and my neighbors. I also got a few other plants to see if they will work out as well. I live in TX.

    Pros:
  • Cheap plants. The ones that are hardy for a couple of zones over yours work out really well and grow quickly.
  • Cons:
  • Other plants do not grow and die quickly. Long shipping time
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    4 out of 4 people said 'YES'

    131350

    Posted by Alan (8 years ago)

    Customer service is the worst, return policy is terrible. Even thogh you have the email confirming the oreder they want the shipping reciept from the box. What a good way to never have to replace there mistakes. Stay away from these people far away.

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    3 out of 4 people said 'YES'

    71650

    Posted by Neal Harding (9 years ago)

    I forgot in my e-mail from Mr. Neal Harding that you can e-mail your your response to buster@mainester.net

    thanks again

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    1 person said 'YES'

    32360

    Posted by Neal Harding (9 years ago)

    My husband and I bought 2 dwarf peach trees and 2 regular peach trees and we were very disappointed as they died I would like to have either a refund or new peach trees. This was very upsetting as this was the very first time we orderd from you. We would appriciate a responce to this. trying to get customer service,and it our area we have to plant trees in the spring of the year not summer. they were sent to Mr. and Mrs Neal Harding, 549 Quaker Hill Road, Albion, Me. 04910.

    Sincerely yours

    Neal Harding

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    1 person said 'YES'

    32350

    Posted by Mad Customer (9 years ago)

    I ordered just under $400 worth and then canceled it due to poor Customer Service and estimated delivery date. After almost a month still no refund. Don't wast your time with this company. The customer phone service I herd is a hired out service that has no idea or control over orders or progress. This is one of the worst companies I have ever dealt with. From my experience I advise you do not buy from this company. According to the BBB the following are all owned by the same person. Don't you think after 20 + days some one there could tell you if an order cancellation has canceled yet or not?

    The following is info from the BBB website.

    Based on BBB files, this business has a BBB Rating of D.

    Website:www.eroyaldutch.com

    www.interstatenurseries.com

    www.houseofwesley.com

    www.honeycreeknurseries.com

    www.farmerseed.com

    www.excitinggardens.com

    www.eburgess.com

    www.directgardening.com

    www.4seasonsnurseries.com

    www.kellynurseries.com

    Additional DBA Names:

    Richard Owen Nursery

    Farmer Seed & Nursery

    Four Seasons Nursery

    Inter-State Nurseries

    Exciting Gardens

    Royal Dutch Gardens

    Honeycreek Nurseries, LLC

    Kelly Nurseries

    Plantron, Inc.

    Burgess Seed & Plant Company

    Direct Gardening

    BBB processed a total of 470 complaints about this company in the last 36 months as of 04/16/09

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    3 out of 4 people said 'YES'

    24250

    Posted by Andy (9 years ago)

    0 Stars. This company is fraudulent. The best you will get, if you get your order, is dead moldy sticks. Search online for all of the customer complaints.

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    2 out of 3 people said 'YES'

    23730

    Posted by E. Crawley (9 years ago)

    excellent plants, prompt delivery, good sales always look forward to spring 5 stars

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    1 person said 'NO'

    19860

    Comments on Previous Burgess Seed and Plant Promotions/Offers

    5 years ago, John wrote:

    Thanks. Got 5 of their Vegetable Sampler grab bags. Spring is almost here!


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    Burgess Seed And Plant Rating: 3.1/5 (15 votes cast) [6 votes came from reviews] 11 reviews by users total.

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