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Budk.com Review + Feedback & Discussion

Budk.comYou can write a review for Budk.com and also view its ratings and comments posted by others.

Read 8 Customer Reviews for Budk.com.

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User-Submitted Reviews of Budk.com & Testimonials

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jMedina reviewer photoPosted by jMedina (5 years ago)

poor customer service

I placed a order with budk on 03/08/2013 on the buy one get one sale. I recieved my package on 03/18/13 and it was missing two items. I called their customer service and they said I missed the sale by a day. When I told them I have the conformation email they reluctantly said they will mail me the missing items. When I asked if it will be expressed for inconvenience or even maybe a discount they said no. He said "your still getting the item!". They have very poor customer service.

Pros:
  • great prices
  • Cons:
  • poor customer service.you have to force them to honor their prices.
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    152730

    Posted by Brent (5 years ago)

    Very poor service

    I placed an order for Christmas on 12/12/12. Called on 12/24/12 to find out where the order was. Was told that the order was cancelled due to problem with credit card. Never notified about any problem and there is plenty of credit available for this order. Will never buy from this company again.

    Pros:
  • Lots of cool stuff
  • Cons:
  • Horrible customer service
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    149210

    Posted by DPD (7 years ago)

    Bud K is a dishonest merchant

    The title says it all. They cancel coupon orders after you enter your credit card information and do not alert the buyer. This is a data mining scam.

    AVOID BUD K

    Pros:
  • Cheap
  • Cons:
  • Does not complete orders even after you enter all information and credit card number
  • Mines user data
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    132730

    Posted by james (7 years ago)

    Budk is a good place to shop for discount items. The swords are a little over rated but some good deals on a few.

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    2 out of 2 people said 'NO'

    102030

    Posted by TOMMY VISE (8 years ago)

    GREAT MERCHANDISE FOR THE MONEY! BUD K IS THE LEADER IN WHOLESALE AND RETAIL KIVES!! THEY ARE VERY PROFESSIONAL AND HELPFUL WHENEVER I HAVE A CONCERN

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    2 out of 2 people said 'NO'

    94440

    Posted by Buzz Riley (8 years ago)

    I placed one order with Bud K and never received it. They sent me a guys order from Michigan instead (I'm in Kentucky). I never received my own order and Bud K confirmed that it was returned to them but they had no idea where it had been sent to by mistake. I cancelled my order (that they still had possession of) and they wouldn't refund 100% of my payment. I filed credit card dispute and Mastercard instantly refunded 100% of my payment and assured me that they'd get their money back from Bud K. It's now been over 20 days and I'm still fighting with Bud K in an attempt to get their Michigan package returned to them. That was my first and ONLY order from this sorry company. It doesn't matter anyway because Bud K informed me that I couldn't order from them again because I had my credit card company intervene on my behalf. I still want to get their Michigan package returned to them if I can do it without costing me anything.

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    76160

    Posted by ken (9 years ago)

    what a great place to find all your knife needs. thanks again

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    2 out of 2 people said 'NO'

    42860

    Posted by Brent Smith (9 years ago)

    Budk offers a lot of knifes that they only have. their shipping and handling is great, they do not charge extra fees. Thanks Budk

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    42260

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    Budk.com Rating: 3.3/5 (21 votes cast) [7 votes came from reviews] 8 reviews by users total.

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