CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · February 23, 2018

BookRenter.com Review + Feedback & Discussion

BookRenter.comYou can write a review for BookRenter.com and also view its ratings and comments posted by others.

Read 2 Customer Reviews for BookRenter.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of BookRenter.com & Testimonials

Posted by Rena Norvell (7 years ago)

I just rented one of my books from bookrenter.com and one from Chegg. My tracking number (for bookrenter.com) has never worked. It is now a week after they told me it shipped; I still don't have my book and they tell me my guaranteed delivery date is still a week and a half away!!!! By the way, I got my rented book from Chegg.com yesterday. I am not at all happy with bookrenter. I think bookrenter used to use UPS shipping; but as of Jan., 2011 bookrenter is now using US Postal Service. I don't know if that is part of the problem; but my classes have already started and I am screwed without my textbook. Just thought I would add my 2 cents worth! My name is Rena N., I live in Denver, Colo. and my order # ends in ED6D The prices for Chegg and bookrenter were comparable and I did like saving over buying my textbooks. My rentals were around $70. each, with new prices ranging from $120 to $180.

Was this review helpful for you?

  +4

  -0
Reply
Toggle Comment Form









4 out of 4 people said 'YES'

109820

Posted by unhappy customer (5 years ago)

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE!! THIS IS MY FIRST AND LAST TIME RENTING FROM THIS PLACE. I ordered at book at 3:00 AM CST and at 2pm, I called to cancel. They told me it was too late and my book had already been shipped. Liars! I'm sure they are probably just waiting for my 21 day grace period to pass so that I can not receive full refund on this book. I dropped my class and just want to cancel my order. I will challenge the charges with my bank if I have too. Horrible company and I will spread the word!

Pros:
  • low prices
  • Cons:
  • Horrible customer service
  • horrible refund process
  • Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    150240

    Readers Interested in The Above Reviews Also Read





































    Readers Also Viewed These Deals














    Submit a Bookrenter.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by BookRenter.com? You can write a Bookrenter.com complaint or post a warning about Bookrenter.com including Bookrenter.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

    Bookrenter.com Rating: 3.0/5 (70 votes cast) [2 votes came from reviews] 2 reviews by users total.

    Your Name:
    I have read and agreed to the Review Posting Agreement.
    Review Title:
    Comment/Review:

    Comment Using Facebook

    Back to Online Store Reviews Directory or back to top.