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Blinds Express Review + Feedback & Discussion

Blinds ExpressYou can write a review for Blinds Express and also view its ratings and comments posted by others.You can also see the latest coupons or promos currently available.

Read 2 Customer Reviews for Blinds Express.

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User-Submitted Reviews of Blinds Express & Testimonials

Posted by Alex N. (9 years ago)

My faux blinds order with Blinds Express went pretty well. I had a question about the measurements and emailed them and they were prompt in getting back to me. My main reason in doing business with them is that they had the best price for the blinds we wanted, but everything else turned out smoothly and I did not regret my decision to order with them.

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Andy W. reviewer photoPosted by Andy W. (3 years ago)

Scammers sell generic one size fits all blinds as custom blinds

I ordered blinds for approximately 20 windows from blindsexpress.com. I entered in my actual inside mount window frame measurements, which they state that they are supposed to deduct 3/8" from. They ended up shipping me generic window blinds and valences (not valence returns) that required cutting by me. They have been incredibly rude and unprofessional throughout the entire ordeal. I am now having to go through the credit card company to get my money back from these scammers that ADVERTISE CUSTOM BLINDS, BUT SHIP YOU GENERIC ONE SIZE FITS ALL BLINDS. Attached is a sample valence that they shipped me for a 58 7/8" inputted dimensions for an inside mount blind that came nearly 62". The company is telling me that the order was made correctly and that the valence that covers the blind rail should be an outside mount for an inside mounted blind with plenty of room on the inside to mount a properly cut valence. The other thing is I received the same sized valence of nearly 62" for many different sized windows and the largest inputted window width was 58 7/8", so the company clearly screwed up somewhere. Rather than fix the issue, they have been nothing but rude and giving me the run around and fighting me even on the credit card dispute. I have ordered and installed blinds from online blind retailers on 9 other occasions for rental properties. I am very familiar with the process, never had any issues, and have never seen someone ship 1 size fits all blinds and valences while charging custom blind prices. The owners, Carl and Constance Chiacchierini, are nothing but a scammers. They will ship you one size fits all blinds and valences for various window sizes and tell you to cut them yourself while advertising that they are custom. STAY FAR FAR AWAY FROM THESE SCAMMERS!!!

Bought: Norman

Order Date: 2015-07-09

Date Received: 2015-09-20

Pros:
  • None
  • Cons:
  • Sells generic blinds as custom
    Rude
    Won't refund you or fix the issue
    Have to open a credit card dispute

  • Customer Contacted Blinds Express Via:
    (808) 888-2049
    andycwang1@outlook.com

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    Blinds Express Rating: 3.3/5 (18 votes cast) [1 vote came from reviews] 2 reviews by users total.

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