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Avanquest Software Review + Feedback & Discussion

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Read 18 Customer Reviews for Avanquest Software.

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User-Submitted Reviews of Avanquest Software & Testimonials

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Posted by simone (6 years ago)

Avanquest / bookkeeper 2012

Avanquest / bookkeeper program, service and sales are misleading.

Checks can not be printed without purchasing additional software Bookkeeper program DOES NOT support checks printing

Tax table also has be purchased at additional cost should you need to print payroll checks

Customer service requires Excessive hold times (several hours). Customer service is unfamiliar with the program capabilities

Tech. support also is a problem with excessive hold time periods (several hours) to get assistance.

I start working on installing the 2012 bookkeeper program to 8:55 am it is now 5:59 pm and I am still on hold for tech support (as crazy as this may sound) to get assistance with setting check design. After being on hold for several hours for tech support call got dropped. This company is garbage.

Cons:
  • terrible company
  • horrible service
  • misleading sales
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    6 out of 6 people said 'YES'

    135040

    Posted by Dan K (8 years ago)

    Last month I purchased your System Suite 10 Professional. Several years ago I purchased Fix It-5 which was great, never a problem. This time it's a different story. Once I downloaded the CD

    my computer became slow and unstable. I lost my

    entire OS. Spent several days re-establishing the OS. Had to call India and it took over 1 and 1/2 hours. I started to reload my programs and rebuild my files including the above program.

    Almost immediately my computer became very slow and unstable. It took me several days to uninstall, why I don't know. Once it was uninstalled my computer became like brand new.

    I re-established my internet connection and it is working faster that when I first purchased the machine. Additionally, I have been attempting to contact your firm via the net and phone since Dec. 9th. All addresses I used

    reflected problems with your e-mail addresses.

    When telephoning I received "all circuts are busy" and I called at least 20 times for two days. I am requesting complete refund of my money. Your program was purchased from Office Max

    in Amherst, NY. My mailing address is:

    Daniel Kirst, 4043 Maple Rd., Suite 108, Amherst, NY 14226. Plese forward your refund check to me. I will return the CD, Original packaging, manual and a copy of the sales receipt

    upon request.

    I would like an address for your firm.

    A phone number that I contact you at and a e-mail that may be useful.

    I purchased the product on 11/10/09

    Thank you for your assistance.

    Dan

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    4 out of 4 people said 'YES'

    46890

    Posted by Mary Doerr (8 years ago)

    Fix-It Utilities9 hasn't fixed a thing for me. I thought it had an antivirus, but I keep getting a message that my antivirus is out of date. It might be scanning stuff, but it doesn't appear to fix the problem. I don't get a message about how many problems were found and how many got fixed. I am disappointed. My computer is haywire and I thought this might help. I'd like to take a sledge hammer and pound everything!! Once again, I am screwed! Before this, I bought a Kodak-Esp3 printer and it hasn't worked since I got it 9 months ago!!!!! Do not buy one of those, either!!

    So far I'd give this program 0 stars

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    3 out of 3 people said 'YES'

    40000

    Posted by Tom (6 years ago)

    Partition Commander 11

    I do not use PC 11 as an installed product. Instead, I use it from a bootable CD, similar to Partition Magic of yesteryear.

    Most recently I booted under the PC 11 disc in order to format a hard drive for reuse for Windows 7. Surprisingly, PC 11 would not prepare the drive. It could not and would not format it. Why? Because the drive was formerly used as a server in another PC.

    Contacting Avanquest's SoftCity support gave no relief. I was told I needed to buy the server edition of the software in order to do this. I consider this completely unsatisfactory. I was not attempting to do any of the resize or copy partition functions for the server partition that was previously installed. As this is the 2nd Avanquest Software product that does not operate properly, I will never again purchase software written by Paragon.

    I booted under an MS DOS disk and used FDISK to remove the partition. Something Partition Commander could not, would not do.

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    2 out of 2 people said 'YES'

    130550

    Posted by Ron (8 years ago)

    A real piece of shit. Code embedding files, flv ect.. is not user friendly. If I wanted to understand programing, I would have taken classes.

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    2 out of 2 people said 'YES'

    42450

    Posted by Jake (9 years ago)

    Webeasy... Sucks. Does not like Vista. Will not create a file that will upload to another web host. No support, No phone #s.Should be a class action against them. Does not tell you that if you dont host with them, you are screwed, on the box. I will NEVER purchase another of their products.

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    2 out of 2 people said 'YES'

    26200

    Posted by Joe Macnamara (9 years ago)

    I purchased Fix-It Utilities 9 Under the impression that it would fix a boot issue on my PC, according to the information on the box it will fix all boot problems, NOT. They fail to tell you that it must be installed prior to a failure. So thinking it was my fault and the fact they promised a 90 day money back guarentee claiming that if you are not satisfied with their product for any reason just call techsupport they will give you an RMA# and a refund will be forthcoming, after three calls and long wait times for a rep and many promises later no RMA. So at this point I gave up and chalked it off to not doing my home work. But recently I was looking through some stuff and found the software so I decided since I wasn't going to get a refund I might as well use it, but low and behold it wont get past asking me what kind of scanner I have. So to anybody out there that is considering buying software from avenquest do your homework.

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    1 person said 'YES'

    28660

    Posted by Hater (9 years ago)

    WORST SOFTWARE!

    EVERYTHING IS FAKE! NOTHING WORKED WITH MY NEW ALIENWARE!!!!!

    DON'T HELP THEM OUT ANYMORE, STOP BUYING.

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    1 person said 'YES'

    19960

    Posted by trush (9 years ago)

    Warning! None of the software I have purchased from here will run on Vista 64 bit. I have 8 gigs of ram installed and I found out it wont run on anything over 3gigs... What the Fu@k!!

    However The box has the Vista Logo on it!

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    1 person said 'YES'

    19590

    Posted by Vici Porcelli (9 years ago)

    DO NOT PURCHASE FROM THESE PEOPLE!!! CUSTOMER SERVICE IS NON-EXISTENT. TELEPHONE #S, EXCEPT FOR PURCHASING, ARE ALL PHONY!!!!

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    1 person said 'YES'

    17870

    Posted by michael (9 years ago)

    I attempted to purchase WebEasy 7 from avanquest. After several weeks with no acknowledgment of my order, I sent them an email. After a few other tries, I finally had to seek a refund through paypal. After I filed a complaint with paypal, avanquest sent me the one and only email I ever got from them, a month after the sale, to say they recieved my order, the software was on backorder(?!?WTF?!?) and would ship shortly. Well, needless to say it never shipped and I got my refund. DON'T BUY FROM THESE PEOPLE.

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    1 person said 'YES'

    16620

    Posted by bmxninja (7 years ago)

    all the avanquest stuff works great! i have made several purchases and like them.

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    95170

    Posted by Al (9 years ago)

    Have used System Suite thru many versions with no problem but now that I have Sys Suite 9, the story has changed. It won't run scans, it locks my entire computer up, it doesn't update etc. When I tried to contact support. I got a chain of companies, Avanquest, Nova Development, Hallmark Software. Now I have no idea who they are and I guess I won't since nobody answers the phone. I am not happy with this product and would like my money back and to go back to Sys Suite 8.

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    15530

    Posted by Peter Robson (9 years ago)

    I bought System Suite 8 and it's made my computer boot up faster and run snappier. It's very simple to use but yet it has plenty of features. The antivirus seems to be working nicely. My only concern is its footprint- it does take up quite a bit of disk space. But if you have a 80 gigabyte or larger hard drive it should be fine. We bought two copies, one for the family PC and one for the office computer. Great software!

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    10300

    Posted by Maximus (9 years ago)

    PerfectImage Pro is a nice backup software. You can create not only the full image but also incremental backups which will let you go back to certain days. It also gave me an option to make a bootable rescue CD (haven't tried it yet). It's certainly a solid value compared to Ghost or TrueImage.

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    5770

    Posted by Tony (10 years ago)

    I like Avanquest SystemSuite better than Norton System Works (I've tried both.) SystemSuite has EVERYTHING I need for my Vista PC, including antivirus, backup software, antispam/spyware, firewall, defragger, partition editor, and even tells me the fitness of my hard drives. Keep up the good work Avanquest!

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    5350

    Posted by Larry Stewart (10 years ago)

    I purchased Avanquest Webeasy 7 Professional. After opening the product I read that I might have problems if I host with a provider other than them. I have fired off an e-mail and will follow up to let you know how this works out. Anyone have a comment. All I want is to build a stupid web site without getting screwed about!

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    4630

    Posted by r hayes (8 years ago)

    I HAVE BEEN A USER OF SYSTEM SUITE FOR THE LAST 5 YEARS

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    1 person said 'NO'

    58260

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