CoolComputing Logo
Coupons/Deals  ·  New Promo Codes/Coupons  · November 18, 2018

Autotrader.com Review + Feedback & Discussion

Autotrader.comYou can write a review for Autotrader.com and also view its ratings and comments posted by others.

Read 19 Customer Reviews for Autotrader.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average)
How long did it take for you to get a reply from customer service? hour(s)

User-Submitted Reviews of Autotrader.com & Testimonials

Sort Reviews by: Best Rated or Newest

Posted by Scott Eakins (7 years ago)

Owner

We feel as though autotrader is bias toward those dealers who pay more for their subscription with autotrader. Some large dealers inventory will come to the top of consumer search results even if a local dealers inventory is advertised. It seems like autotrader would try to help consumer find better deal or a more local vehicle. When in fact there default search results are the highest priced and then the dealers that pay for higher positions.

Pros:
  • A lot a national advertising
  • Cons:
  • Bias toward dealers who pay for positioning of inventory.
  • Was this review helpful for you?

      +2

      -0
    Reply
    Toggle Comment Form









    2 out of 2 people said 'YES'

    135640

    Posted by Willie (8 years ago)

    Auto trade has Great service. I've tried them all, and nothing compares to the results I get from AutoTrader,great as always

    Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    115420

    Posted by the best (8 years ago)

    Great Site love the design. This is the first car that I will have sold through Autotrader.com. My ads have always got plenty of prospects and leads. I expect the same results this time as well.

    Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    115360

    Posted by Jennifer (8 years ago)

    I tried for weeks to sell my car on Craigslist. I put it on Autotrader for more money and it sold in one week!

    Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    114260

    Posted by Marla (8 years ago)

    I found using Auto Traders service very user friendly. Their packages where reasonable, and the photo uploaded very quickly.

    Was this review helpful for you?

      +1

      -0
    Reply
    Toggle Comment Form









    1 person said 'YES'

    108580

    Posted by Silvia (4 years ago)

    money back guarantee

    The same day that I placed an ad to sell a car I received "prank" calls. I sent to autotrader the evidence about not receiving liable buyers, they reply to me saying that I was right the contact came from a fraudulent line. I panicked and I sold the car to a dealer to a great loss! I asked for my money back and they said that I'm not entitle to the money back guarantee because I sold the car. I said yes but not through your website ad, and they said it doesn't matter. you have sold the car, so you are not entitle to the guarantee!! I spoke with a supervisor and I said your website says if you sell the car through us and she said, it doesn't say that, it says if you sell the car. that is unbelievable they want to take your money and that's it. My advise is not to pay for this service you will receive the same kind of calls that you will receive from a "free" service and with not guarantee at all.

    Bought: sell a car ad - ID103022763

    Order Date: 2014-06-04

    Date Received: 2014-09-04

    Pros:
  • none
  • Cons:
  • not reliable buyers
  • potential scammers. Not money back guarantee

  • Customer Contacted Autotrader.com Via:
    customersuport@autotrader.com

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    161630

    Posted by Wendy Goff (7 years ago)

    Autotrader is the best

    Bought my last car on autotrader and it was perfect! I love the search engine as it is straight forward and you can easily find what you need.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    128820

    Posted by Amy (8 years ago)

    I have used AutoTrader to both buy and sell. Very happy with my results & will always turn to AutoTrader first whenever I look to buy or sell again!

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    114030

    Posted by Rich (8 years ago)

    This is the third car that I will have sold through Autotrader.com. My ads have always got plenty of prospects and leads. I expect the same results this time as well.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    111960

    Posted by Jaime (8 years ago)

    Fast easy and better than trading in to a dealer for a loss.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    110420

    Posted by sssSpewy (8 years ago)

    I've tried them all, and nothing compares to the results I get from AutoTrader. The only place I sell cars now!

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    109340

    Posted by Jeff (8 years ago)

    I was able to sell my Mercedes thanks to Autotrader. No other publication was able to do it.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    109260

    Posted by Jimmy (8 years ago)

    Great website...easy to use, my pictures look great. I love autotrader.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    108790

    Posted by B Lane (8 years ago)

    Have had great experience with this site many times. Never contacted customer service as everything went well. Also used the boatrader to sell a boat worked equally well.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    108350

    Posted by Mark (8 years ago)

    This really a great site. It is easy to use, one just need to follow step by step. Layout is great.

    Looks really professional.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    105980

    Posted by CBennett (8 years ago)

    The best product for selling your car - sell until its sold is the best option.

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    105550

    Posted by Carl Warner (8 years ago)

    Excellent Customer Service. I have listed with Auto Trader and have found their Customer service to be outstanding. I also fine the pricing structure to be very fair

    Was this review helpful for you?

      +0

      -0
    Reply
    Toggle Comment Form








    100910

    Posted by bob (8 years ago)

    I've tried them all, and nothing compares to the results I get from AutoTrader,great as always

    Was this review helpful for you?

      +0

      -1
    Reply
    Toggle Comment Form









    1 person said 'NO'

    112120

    Posted by David B (8 years ago)

    Easy to use website. Too much push for add ons...but they're in it to make money, right?

    Was this review helpful for you?

      +0

      -1
    Reply
    Toggle Comment Form









    1 person said 'NO'

    101790

    Comments on Previous Autotrader.com Promotions/Offers

    6 years ago, TISHYLU wrote:

    ACCORDING TO AUTOTRADER, THIS DISCOUNT IS ONLY GOOD FOR ADS THAT YOU PLACE YOURSELF, DOES NOT INCLUDE ANY OF THE VIP ADS - 7-15-12


    7 years ago, Blake wrote:

    Got $7.35 off my listing with this promo code. Nice!


    Readers Also Viewed These Deals





    Autotrader.com Product Showcase


    Submit a Autotrader.com review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Autotrader.com? You can write a Autotrader.com complaint or post a warning about Autotrader.com including Autotrader.com's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.

    Autotrader.com Rating: 2.8/5 (63 votes cast) [18 votes came from reviews] 19 reviews by users total.

    Autotrader.com Review Ratings Distribution Chart
     1 
     11% 
     2 
     0% 
     3 
     0% 
     4 
     33% 
     5 
     56% 
    Your Name:
    I have read and agreed to the Review Posting Agreement.
    Review Title:
    Comment/Review:

    Comment Using Facebook

    Back to Online Store Reviews Directory or back to top.