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Ashro Reviews 3 Feedbacks & Discussions

AshroYou can write a review for Ashro and also view its ratings and comments posted by others.

Read 3 Customer Reviews for Ashro.

Reviews and comments by customers of Ashro.com.
Site sells woman's clothing and accessories online.

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User-Submitted Reviews of Ashro & Testimonials

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Posted by spickle (2½ years ago)

Sent an empty box...NO MERCHANDISE

Received an empty box with catalogs and shipping paperwork inside..NO MERCHANDISE! They did agree to credit account and re-ship (waiting to see) but have to now wait 2 MONTHS more for merchandise! Not pleased!

Pros:
  • They do have cute things in their catalogs...but unable to determine anything else since was sent an empty box...with NO merchandise!
  • Cons:
  • Poor customer service
    Shipped empty box with no merchandise inside and billed for items not sent.
    Wait time for items requested is extensive
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    Posted by Katy (3½ years ago)

    It took me three days calling 17X a day with a hold time of 45 min to reach a rep. I was charged for items the company cancelled. I returned an item that did not look like the picture at all. This has stillnot been credited to my accountand I am getting the run-a-around about the creditingof my account. It has been 9 weeks. The only way to get any response from the company is to email them. order #53463426.item#ph025434

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    WATCH out laso for shipping charges this company charges to you for items you return to them! They add late charges , and finance charges on a shipping costs they bill for when items are returned most consumers like me were not made aware of this practice . When I called about a billing that started out as $14.00 shipping cost and grew to $45.00 due to extra fees, then I was explained about this deceptive practice.

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    Posted by DeDe (3½ years ago)

    I placed an order several weeks ago. Received part of my order last week, the wrong merchandise was sent. Today I find out from FEDEX that Ashro never sent the other part of my order out. I have been getting the run-around from Ashro all day long. They provide very poor customer service and service period.

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    Ashro Rating: 1.8/5 (13 votes cast) [3 votes came from reviews] 3 reviews by users total.

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