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AmericanFlags.com Review + Feedback & Discussion

AmericanFlags.comYou can write a review for AmericanFlags.com and also view its ratings and comments posted by others.

Read 8 Customer Reviews for AmericanFlags.com.

How is the price of the products/service offered compared to the competition? (10 = cheapest found, 5 = average) - 5 people rated the prices offered by the store a score of 5.6
How long did it take for you to get a reply from customer service? - 90.4 hours on average experienced by 5 people hour(s)

User-Submitted Reviews of AmericanFlags.com & Testimonials

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Posted by Dave Miller (3 years ago)

Wouldn't buy my flags anywhere else....

Been buying my flags from AmericanFlags.com for the better part of ten years and have always had great experiences. I like the fact that the sell only American-Made flags and their prices can't be beat. I'm a customer for life!

Bought: Tough Tex US flags

Order Date: 2015-12-01

Date Received: 2015-12-04

Pros:
  • Great prices. MADE IN AMERICA!
  • Cons:
  • None!
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    2 out of 2 people said 'YES'

    165980

    Posted by Michelle K (2 years ago)

    Will never order again

    This is cross posted on other sites. I had only felt like reviewing on site that was prompted to me after my order because it was via email and conscientious. However after the continued rude Custer service I feel compelled to share my experience else where.

    I ordered this flag as a gift only to have the receiver order the flag within the same week. Return policy was not expressed clearly and with a long and drawn out process of trying to get something satisfactory sorted out (which it never was) I learned that the company had a back order of confederate flags to be printed after trump was elected.

    I will never order from this company again and I will not be recommending it to anyone, ever.

    Bought: 188087


    Customer Contacted AmericanFlags.com Via:
    michelle.kozelka@gmail.com

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    167900

    Posted by Tabitha Keller (3 years ago)

    My first and last purchase from this company

    Order#121537

    Order Date 6/26/15

    Ringoes, NJ

    If you order from there web site make sure you read every last word. I suggest the following;

    NEVER pay for "expedited shipping" it's a scam. I ordered a flag with 3-5 day shipping it has been 14 day and I received absolutely nothing from this company. No flag, no email and no phone call. My paypal was charged and they were paid At the time I ordered the flag. The person I spoke to in the CS department, tried to convince me that online retailers always charge you at time of purchase, I order large quantities of various products online and I have NEVER been charged until the item ships. I learned a lesson on researching companies prior to purchasing from them. I collect flags and order frequently, I will never purchase from AmericanFlags.com again.

    Order Date: 2015-06-26


    Customer Contacted AmericanFlags.com Via:
    (631) 750-9471

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    2 out of 4 people said 'YES'

    164690

    Posted by Cindy (1 decade ago)

    Nice people and nice flags at a great price. I purchased a Tough Tex American flag and an Arizona state flag and both arrived within two days. They look great on our flagpole!

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    2 out of 4 people said 'YES'

    5740

    Posted by Sgt. Miller (1 decade ago)

    I'm a Sgt. in the US Army and we buy all of our flags from AmericanFlags.com. Their flags are made in America and they are very courteous, respectful and patriotic Americans! I wish more companies operated like they do.

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    2 out of 4 people said 'YES'

    4870

    Posted by Sara (1 decade ago)

    I bought flags from AmericanFlags.com and was very happy with the quality. My flags arrived in two days and I would definately shop there again.

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    2 out of 4 people said 'YES'

    4070

    Posted by CAJ (3 years ago)

    Run from this company

    Over a month now. They charged my account for a flag they said they had in stock. Put my order on hold. Will not answer their phone. very nasty email saying I could order a more expensive flag that, guess what, was not in stock either.

    Bought: High-Grade Nylon Confederate Flags

    Order Date: 2015-06-26

    Pros:
  • None
  • Cons:
  • Took my money but never sent my flag

  • Customer Contacted AmericanFlags.com Via:
    (631) 750-9471 x12
    admin@americanflags.com

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    2 out of 3 people said 'NO'

    164870

    Posted by Swanson Building (3 years ago)

    Outrageous Shipping/Refused Help To Correct Error

    We ordered 4 flags from this company but were shipped 12. The order was a phantom to us but they insisted on a 20% restocking. Somehow in making our inquiry or through just a computer glitch they ordered another 8 with almost $90 shipping. Had we looked closer, we never would have ordered the 4 because the freight and handling was outrageous. Look else where. when you consider the "other" charges from this company, they are a very bad choice.

    Bought: 6' x 10' Tough Tex American Flag

    Order Date: 2015-09-08

    Date Received: 2015-09-15

    Pros:
  • NONE. It was a huge mistake doing business with this company.
  • Cons:
  • Returns are financially illogical with this company. Between their freight and handling of $82.58 on a $760 order and the 20% restocking you can't make a mistake. There are too many good companies out there to deal with someone like this.

  • Customer Contacted AmericanFlags.com Via:
    (631) 750-9471
    admin@americanflags.com

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    2 out of 2 people said 'NO'

    165280

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    Americanflags.com Rating: 2.5/5 (20 votes cast) [5 votes came from reviews] 8 reviews by users total.

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