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AlsSports.com Review + Feedback & Discussion

AlsSports.comYou can write a review for AlsSports.com and also view its ratings and comments posted by others.

Read 13 Customer Reviews for AlsSports.com. Recommendation: Consider check out GiantNerd.com and KL Mountainshop for your outdoor needs.

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User-Submitted Reviews of AlsSports.com & Testimonials

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Posted by ginai (7 years ago)

Don't make deal with this company

I placed an order of gregory z55 with google checkout to AlsSports, and they never response to my four emails regarding the order, until I request google checkout to resolve the issue with AlsSports not provide the tracking # and I didn't received the Z55 after 14 days from the date of order.

Pros:
  • none
  • Cons:
  • no response to inquire emails
  • no tracking #
  • no shippment of the order
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    Ginai,

    We're so so so sorry about the problems you have had with our service! We hope we can make it up to you! Please email one of our customer service reps and we'll get you taken care of.

    We try to respond to all emails sent to us and always give a tracking number of a package once it has shipped. We're not sure how you slipped through the cracks but we're going to make it up to you If you'll give us the chance.

    5 out of 7 people said 'YES'

    Taiwan; Republic of China (ROC) flag   Review came from Taiwan; Republic of China (ROC).
    132880

    Posted by Ron Baessler (7 years ago)

    I sent this e-mail to AlsSports.com and it says it all...

    I just received my order number 51876, which consisted of 2 Bear Bells to attach to my area search dog's harness. You can imagine my surprise when I discovered that one of the bells had no clapper. How can the person who shipped this package not notice that one bell makes noise and the other one does not. Since I am not totally inept, I put a metal key ring inside the non-functional bell and now it also makes noise when it moves. Returning the item is more trouble than it is worth so I will keep it, but you can count on this being the last thing I will order from your company and I will recommend that no one else on my team order from you. I can only imagine what problems I might have encountered if I had ordered more and bigger items.

    Helena, Alabama

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    Ron,
    We're so sorry that you've had a bad experience with AlsSports.com! We hope that we can make it up to you. If you would email one of our customer service representatives and explain your situation I'm sure we can make you happy!

    5 out of 7 people said 'YES'

    122970

    Posted by Dave (8 years ago)

    I recently gave Als Sports a mediocre rating, but they fixed the problem issue I had. Great prices and fast delivery. Awesome deal!

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    3 out of 5 people said 'YES'

    110520

    Posted by Elise (Madison, WI) (8 years ago)

    Cheap prices, horrible customer service, damaged products. I ordered a pair of North Face boots for a very good price. They came to me almost fine, but the inner sole could be taken out and mine was bent forward and obviously placed incorrectly. I called to tell them and someone had to call me back to let me know how the return would work. Someone called back, left a voicemail. I called again and they said they sent me a shipping label. The next day there was no shipping label. I had to call two more times to see if it was sent and finally stayed on the phone until I got the email of the label. Extremely frustrating and forgetful company.

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    2 out of 3 people said 'YES'

    100410

    Posted by Marc (6 years ago)

    Everything was fine.

    Bought a pair of DC shoes from them. Shipping got to me almost instantly, taking just a few days. Which is to be expected as it shipped from the same state. Didn't have to deal with customer service but It was a smooth and easy transaction.

    Pros:
  • Simple Ordering
  • Great Prices
  • Fast Shipping
  • No Problems
  • Cons:
  • None
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    1 out of 2 people said 'YES'

    142500

    Posted by BA11 (8 years ago)

    Good experience buying a shoe but hated how there website is complicated. luckily i got the right shoe color i wanted. there checkout is so different than other websites it isnt difficult once you get the hang of it for the checkout but i didnt like how u didnt know what shoe color your getting once you purchase it they need to fix that, if they do i will definitely shop there again

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    101800

    Posted by K.T. May 7th 09 (9 years ago)

    Not sure what happened with earlier reviewers experience.

    In my case, I had difficulty to place my order online, so I called in and had good experience talking to their sales people. I ordered on Mon May 4th and received the sleeping bag on Thursday May 7th.

    This was my first order from them and will check their prices for future purchases.

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    27050

    Posted by Tim W. (1 decade ago)

    Terrible, rude customer service. My order came two weeks late. Will never shop here again!

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    10070

    Posted by Blake K (6 years ago)

    Had no problems at all

    Bought a pair of DC shoes from Als.com and didn't have any problems at all. They shipped the same day and they were exactly as described. Awesome company.

    Pros:
  • Great Item
  • Good Price
  • Same day shipping
  • Cons:
  • None during my transaction
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    2 out of 3 people said 'NO'

    147590

    Posted by Dave (8 years ago)

    They have very good prices (I bought a belay), but for some reason they charged me $1 more than what my receipt said. It wasn't worth the hassle of calling them up to get it fixed (what am I gonna do, buy some McDonalds...). Either way though that was a little weird and is the only reason why I did not give them a better rating

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    Dave! We're so sorry that you've had a bad experience with us. Please email our customer service reps and we'll make sure we get this error taken care of!

    1 person said 'NO'

    109540

    Posted by Jill (8 years ago)

    So Suprised by this company! I ordered a pair of smith glasses and not only were they about 20 dollars cheaper than anywhere else but I ordered them with economy shipping and they got here within 4 days!!! No joke, this place is the best!

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    Wow! This is a lot different from all of the other response's !

    2 out of 3 people said 'NO'

    77940

    Posted by Caitlin (8 years ago)

    ORDER FROM AL'S!!!!! They were super friendly, and very efficient. I ordered a 400 dollar golf club from them and they forgot the cover head and wrench. When I called, they immediately sent out the missing items and were very apologetic. AWESOME PLACE AND GREAT PRICES!!!!

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    2 out of 3 people said 'NO'

    76950

    Posted by Natalie (6 years ago)

    Great deal and service with fast shipping!

    I was a bit skeptical about ordering from this site after reading some of the negative reviews, but I must say I'm so glad that I did! They shipped my item so fast and sent me a shipping notification along with the tracking number. Their customer service was fantastic too! I got such a great deal and my boyfriend loves his new camo rain jacket! I will definitely buy from again!

    Pros:
  • Great price
  • fast shipping
  • product exactly as shown
  • Cons:
  • None
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    4 out of 4 people said 'NO'

    149700

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    Alssports.com Rating: 3.0/5 (63 votes cast) [10 votes came from reviews] 13 reviews by users total.

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