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AirsoftRC.com Review + Feedback & Discussion

AirsoftRC.comYou can write a review for AirsoftRC.com and also view its ratings and comments posted by others.

Read 2 Customer Reviews for AirsoftRC.com.

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User-Submitted Reviews of AirsoftRC.com & Testimonials

Posted by A Bartels (5 years ago)

Poor Quality, Poor Customer Service

The gun I ordered (order #xxxx8756) arrived on a Friday afternoon. The gun broke on Saturday. I took it to our local Airsoft store and they said they would not repair because of the brand. So – I disassembled it and it appears that the gun broke between the metal and plastic pieces right above the magazine clip. The tip of the barrel where the metal interior barrel ends also broke – it was dropped when he fell (in the grass!) while running in an airsoft war in the backyard. Needless to say, I am extremely disappointed in the poor quality of this gun. I ordered from this site because I wanted a quality item. Considering the regular price of this gun was $130.00, I expected a better quality gun.

The response I got from customer service when I sent the above email to them:

We are very sorry to hear that. However, unfortunately, we can not accept your return when the rifle has been broken and dissembled.

We sincerely apologize for the inconvenience.

The money I wasted:

About $80. I will NEVER order anything from this site again - poor quality guns, poor quality customer service. Lesson learned.

Pros:
  • cheap price for metal/plastic electric airsoft gun
  • Cons:
  • cheaply made
  • poor quality
  • poor customer service
  • plastic gearbox with metal added in barrel for weight
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    Posted by tleach (2 years ago)

    This company is a SCAM!!!!

    DON'T BUY FROM AIRSOFTRC.COM, THEY'RE A SCAM AND A BUNCH OF FRAUDS!!! TRY CALLING THEIR "CUSTOMER SUPPORT" PHONE LINE, 818-899-4904, VOICEMAIL HAS BEEN "FULL" FOR YEARS AND THERE'S NO WAY TO GET IN TOUCH WITH ANYONE! THEY EVEN HAVE A DISPUTE GOING ON WITH THE BBB THEMSELVES BECAUSE THEY NOTE THEMSELVES AS A "BBB A+ ACCREDITED" BUSINESS.....WHICH THEY ARE NOT! DO YOUR HOMEWORK, THERE'S A MOUNTAIN OF NEGATIVE REVIEWS OUT THERE.......YOU'VE BEEN WARNED!

    Bought: Avalanche 1:16 RC

    Order Date: 2015-12-18

    Date Received: 2015-12-18

    Pros:
  • None - This company is a FRAUD!
  • Cons:
  • Non-existent customer service
  • fake UPS shipping
  • non-BBB accredited

  • Customer Contacted AirsoftRC.com Via:
    (818) 889-4904
    support@airsoftrc.com

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    Airsoftrc.com Rating: 1.9/5 (8 votes cast) [2 votes came from reviews] 2 reviews by users total.

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