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Aerosoles Review + Feedback & Discussion

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Posted by Diana Z. (7 years ago)

Diana Z. Order Number: ****0720

My order arrived today, and I am disappointed with the condition of one of the shoes. While the left shoe is perfect and obviously brand new and unworn, the right shoe has clearly been worn more than once, probably while driving a car, with a large scuff area on the heel, the lining, and the top of the shoe back (mule style). I will try to cover the scuffs with shoe dye but the shoe cannot be made to look brand new. I will not return the worn-and-scuffed shoe because there is no certainty that a replacement would not be in worse condition than this one, and the costs deducted upon returns discourage requesting a refund. This is the 4th pair of Aerosoles shoes that I have purchased online—the first 3 arrived brand new and professionally packed (with no scuffs!). This pair arrived without the professional packing touches and with half of a white sticker torn off of the sole of the worn, scuffed, right shoe. I did buy the shoes on sale but still expected to receive new, unworn shoes. I advise buying these shoes at stores--Buyer beware of online purchases.

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Aerosoles Rating: 2.5/5 (15 votes cast) [1 vote came from reviews] 1 review by users total.

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